NiCE Unveils 2025 International CX Excellence Award Winners, Spotlighting the Game-Changers in AI-Driven Customer Service Automation
The CX Excellence Award winners demonstrated game-changing results in one of the seven below categories:
AI Trailblazer of the Year – Showcasing organizations at the forefront of innovation, leveraging NiCE's purpose-built AI capabilities to redefine customer experience and set new standards for the future of CX. The winner is Lloyd's Banking Group.
Excellent Customer Service Automation – Showcasing organizations automating the entire service journey, from intent to resolution, by harnessing CXone Mpower's complete CX AI-powered platform. The winner is Halfords.
Excellent CX Platform Use – Recognizing organizations that have successfully harnessed the full capabilities of the CXone Mpower AI-powered platform, seamlessly orchestrating workflows, agents, and knowledge with unparalleled scale and precision. The winner is Carnival UK.
Excellent Interaction Orchestration – Recognizing mastery in orchestrating seamless interactions across all channels - voice and digital, synchronous and asynchronous, inbound and outbound, AI and human. The winner is IAG.
Excellent Workforce Management and Augmentation – Honoring organizations harnessing CXone Mpower to elevate every role across the enterprise with AI-powered real-time guidance and decision support, driving performance at every level. The winner is Newcastle Strategic Solutions.
President's and Judges' Choice – Celebrating organizations recognized for their bold vision, pioneering innovation and outstanding outcomes, selected by NiCE leadership and an expert panel of judges for setting new standards in customer experience. The winners are Openreach and 2degrees.
Overall CX Excellence – Highlighting organizations that have demonstrated exceptional creativity, execution and success in leveraging NiCE solutions to deliver real, measurable impact. The winner is TalkTalk.
Darren Rushworth, President, NiCE International, said, 'In an environment where EMEA and APAC organizations must demonstrate tangible value from every AI initiative, this year's CX Excellence Award winners are leading by example. By embracing CXone Mpower's AI-driven platform, these organizations have streamlined operations, boosted customer satisfaction, and reimagined what is possible in customer service. We're proud to celebrate their game-changing achievements and their commitment to exceptional experiences.'
About NiCE
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Rushworth, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the 'Company'). In some cases, such forward-looking statements can be identified by terms such as 'believe,' 'expect,' 'seek,' 'may,' 'will,' 'intend,' 'should,' 'project,' 'anticipate,' 'plan,' 'estimate,' or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the 'SEC'). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
14 minutes ago
- Yahoo
If You Bought 1 Share of Microsoft at Its IPO, Here's How Many Shares You'd Own Now
Next to the rise of artificial intelligence (AI), stock splits have been the most exciting trend on Wall Street. Since its initial public offering (IPO) in March 1986, Microsoft has completed nine forward stock splits. Microsoft's cash-flow-rich legacy operations blend perfectly with its cloud- and AI-driven future. 10 stocks we like better than Microsoft › Next to artificial intelligence (AI), stock splits have been Wall Street's hottest trend. A stock split allows a company to cosmetically alter its share price and outstanding share count without any effect on its market cap or underlying operating performance. Following over a dozen big-time stock splits in 2024, a trio of brand-name businesses have followed suit this year. However, few companies can match the success, or sheer number of splits, software behemoth Microsoft (NASDAQ: MSFT) has brought to the table. Microsoft made its debut as a public company on March 13, 1986, at an initial public offering (IPO) price of $21 per share. In the 39 years that have followed, it's completed nine stock splits: September 1987: 2-for-1 April 1990: 2-for-1 June 1991: 3-for-2 June 1992: 3-for-2 May 1994: 2-for-1 December 1996: 2-for-1 February 1998: 2-for-1 March 1999: 2-for-1 February 2003: 2-for-1 A single share purchased on March 13, 1986 for $21 would have grown to a cumulative 288 shares, worth $141,710 (not including dividends), as of the closing bell on July 1, 2025. Although access to fractional-share purchasing has reduced the urgency for companies to complete forward splits, Microsoft's meaningful share ownership by everyday investors, who hold 34% of its outstanding shares, and nominally high share price of $492.05, may coerce its 10th split sooner than later. Microsoft stock has benefited immensely from its aggressive investments in cloud computing and AI. Cloud infrastructure service platform Azure is No. 2 globally by spending -- a 23% share in the March-ended quarter, per Canalys -- and could see its sales growth reaccelerate as generative AI solutions are integrated into the platform. Don't overlook its legacy operations, either. While the growth heyday for Windows and Office is long gone, Microsoft's high-margin legacy segments generate boatloads of cash flow that it can use for high-growth initiatives, such as AI investments, stock buybacks, or its ever-growing dividend. Before you buy stock in Microsoft, consider this: The Motley Fool Stock Advisor analyst team just identified what they believe are the for investors to buy now… and Microsoft wasn't one of them. The 10 stocks that made the cut could produce monster returns in the coming years. Consider when Netflix made this list on December 17, 2004... if you invested $1,000 at the time of our recommendation, you'd have $697,627!* Or when Nvidia made this list on April 15, 2005... if you invested $1,000 at the time of our recommendation, you'd have $939,655!* Now, it's worth noting Stock Advisor's total average return is 1,045% — a market-crushing outperformance compared to 178% for the S&P 500. Don't miss out on the latest top 10 list, available when you join . See the 10 stocks » *Stock Advisor returns as of June 30, 2025 Sean Williams has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Microsoft. The Motley Fool recommends the following options: long January 2026 $395 calls on Microsoft and short January 2026 $405 calls on Microsoft. The Motley Fool has a disclosure policy. If You Bought 1 Share of Microsoft at Its IPO, Here's How Many Shares You'd Own Now was originally published by The Motley Fool Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
27 minutes ago
- Yahoo
Why Symbotic Stock Skyrocketed Again Today
Symbotic stock jumped double digits Thursday as the broader market rallied and major indexes notched new records. Better-than-expected jobs data and other catalysts helped power big gains for Symbotic and other growth stocks. Symbotic has been posting encouraging results and has big growth opportunities ahead. 10 stocks we like better than Symbotic › Aided by a strong bullish backdrop for the broader market, Symbotic (NASDAQ: SYM) stock posted double-digit gains Thursday. The robotics and automation specialist's share price rose 13.5% in a day of trading that saw the S&P 500 index's level increase 0.8% and the Nasdaq Composite's level rise 1%. Symbotic stock has been on a huge rally recently, and its stock is now up 102% year to date. The stock has surged as warehouse automation and robotics plays have gained momentum, but there may be good reason for the hype in this case. The S&P 500 and Nasdaq Composite each rose to record new levels in Thursday's trading, and Symbotic stock surged in conjunction with the broader bullish momentum. The U.S. Bureau of Labor Statistics' jobs report showed that 147,000 non-farm jobs were added in June, which came in significantly better than 110,000 additions that had been forecasted. At the same time, there was nothing in the jobs report that raised inflationary fears or caused investors to worry that the Federal Reserve might be less likely to cut interest rates in the near future. With the company's last quarterly report, sales increased roughly 40% year over year to hit $550 million. While sales are expected to decline on a sequential quarterly basis to between $520 million and $540 million, the midpoint of that guidance range still suggests annual growth of roughly 12%. Symbotic's sales growth trajectory might look somewhat uneven in the near term, but the company's long-term expansion outlook appears very promising. In addition to scoring continued wins through its partnership with Walmart, the company should also have the opportunity to substantially increase its business with other customers. Before you buy stock in Symbotic, consider this: The Motley Fool Stock Advisor analyst team just identified what they believe are the for investors to buy now… and Symbotic wasn't one of them. The 10 stocks that made the cut could produce monster returns in the coming years. Consider when Netflix made this list on December 17, 2004... if you invested $1,000 at the time of our recommendation, you'd have $692,914!* Or when Nvidia made this list on April 15, 2005... if you invested $1,000 at the time of our recommendation, you'd have $963,866!* Now, it's worth noting Stock Advisor's total average return is 1,049% — a market-crushing outperformance compared to 179% for the S&P 500. Don't miss out on the latest top 10 list, available when you join . See the 10 stocks » *Stock Advisor returns as of June 30, 2025 Keith Noonan has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Symbotic and Walmart. The Motley Fool has a disclosure policy. Why Symbotic Stock Skyrocketed Again Today was originally published by The Motley Fool
Business Upturn
27 minutes ago
- Business Upturn
Origin Investment Corp I Announces Closing of $60,000,000 Initial Public Offering
Singapore, July 03, 2025 (GLOBE NEWSWIRE) — Origin Investment Corp I (the 'Company'), a newly organized special purpose acquisition company, today announced the closing of its initial public offering ('IPO') of 6,000,000 units at an offering price of $10.00 per unit, with each unit consisting of one ordinary share and one-half of one redeemable warrant. The units began trading on the Nasdaq Global Market ('Nasdaq') on July 2, 2025 under the ticker symbol 'ORIQU'. Each whole warrant entitles the holder thereof to purchase one ordinary share at a price of $11.50 per share, subject to adjustment as described in the prospectus. Only whole warrants are exercisable. The warrants will become exercisable 30 days after the completion of the Company's initial business combination, and will expire five years after the completion of the Company's initial business combination or earlier upon redemption or the Company's liquidation. Once the securities comprising the units begin separate trading, the ordinary shares and the warrants are expected to be traded on Nasdaq under the symbols 'ORIQ' and 'ORIQW', respectively. No fractional warrants will be issued upon separation of the units and only whole warrants will trade. In addition, the Company has granted the underwriters a 45-day option to purchase up to 900,000 additional units at the IPO price to cover over-allotments, if any. The Company intends to use the net proceeds from the offering, and the simultaneous private placement of units, to pursue and consummate a business combination with one or more businesses. ThinkEquity acted as the sole book-running manager for the offering. A registration statement on Form S-1 (File No. 333-284189) relating to the units was filed with the Securities and Exchange Commission ('SEC') and became effective on July 1, 2025. This offering was made only by means of a prospectus. Copies of the final prospectus may be obtained from ThinkEquity, 17 State Street, 41st Floor, New York, New York 10004. The final prospectus has been filed with the SEC and is available on the SEC's website located at This press release shall not constitute an offer to sell or a solicitation of an offer to buy, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction. About Origin Investment Corp I The Company is a blank check company, also commonly referred to as a special purpose acquisition company, or SPAC, formed for the purpose of effecting a merger, share exchange, asset acquisition, stock purchase, reorganization or similar business combination with one or more businesses or entities. While the Company will not limit its search for a target company to any particular business segment, the Company intends to focus its search for a target business in Asia. However, the Company will not consummate its initial business combination with an entity or business in China or with China operations consolidated through a variable interest entity structure. Forward-Looking Statements This press release contains statements that constitute 'forward-looking statements,' including with respect to the IPO, the anticipated use of the net proceeds thereof and search for an initial business combination. No assurance can be given that the net proceeds of the offering will be used as indicated. Forward-looking statements are subject to numerous conditions, many of which are beyond the control of the Company, including those set forth in the Risk Factors section of the Company's registration statement and prospectus for the IPO filed with the SEC. Copies are available on the SEC's website, The Company undertakes no obligation to update these statements for revisions or changes after the date of this release, except as required by law. Contact: Edward Chang, CEO+65 7825-5768 [email protected]
