logo
Is 3 Mobile down? Customers unable to make or receive calls

Is 3 Mobile down? Customers unable to make or receive calls

Leader Live25-06-2025
The outage is also affecting the ID Mobile and Smarty networks, which are owned by Three Mobile.
There are also reports for Vodafone, EE, and 02 networks.
According to Down Detector, issues began shortly after 8am, peaking at over 9,300 reports.
According to customer reports, 79 per cent of affected users are unable to make voice calls with a further 17 per cent unable to access phone signal.
@ThreeUK @ThreeUKSupport your network status web page and mobile network are both down. Seems lots are searching it up too pic.twitter.com/OHueXCLbZk
In a statement posted on X, formerly Twitter, Three UK wrote: 'We're aware of an issue affecting voice services and are working hard to fix it.
'Data services are working normally. Please accept our apologies for any inconvenience caused.'
We're aware of an issue affecting voice services and are working hard to fix it. Data services are working normally. Please accept our apologies for any inconvenience caused.
Last week saw the completion of a merger of Three and Vodafone, which they told customers about in an email, saying they were "building you our best ever network."
Recommended reading:
The email continued: "By bringing the two networks together you will enjoy expanded coverage, faster streaming and even better reliability.
"Through continuous network upgrades, we'll provide better-quality connectivity and faster speeds for our customers.
"We'll offer super-fast broadband to millions more of you, by combining our 5G Broadband with the UK's largest full fibre footprint."
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

O2 confirms UK network switch off and the exact date your phone may stop working
O2 confirms UK network switch off and the exact date your phone may stop working

Daily Mirror

time13 hours ago

  • Daily Mirror

O2 confirms UK network switch off and the exact date your phone may stop working

O2 is slowly switching off its ageing 3G network and these are the areas that are next for the axe. If you own an ageing smartphone, you may soon need to switch to something new. All of the UK's biggest mobile networks have been slowly turning off access to 3G and that means devices that can't connect to newer 4G and 5G signals could lose access to data and all-important services such as WhatsApp. Virgin Media O2 is the latest of the big four UK providers to announce the closure of this 3G platform with the company confirming that areas including Norwich, Telford and Guildford will be shut down from July 16. Torquay will the follow on August 4. The whole of the UK should then lose access by the end of the year. ‌ The closure is part of O2's longer-term plans to deliver faster and more reliable 4G and 5G connectivity for customers. ‌ '3G services in those areas will be switched off in the coming weeks, and those who currently don't have a 4G or 5G device must upgrade to a compatible handset in order to retain access to mobile data services,' Virgin Media O2 said. O2 is a little behind its rivals. Vodafone, Three and EE have already completed their 3G switch-off with customers no longer able to access this slower signal. Luckily, most modern phones won't have any issues and it's only very old call makers that could suffer from connection problems. 'While the vast majority of customers will not need to take any action, the operator is directly contacting all customers across the UK who currently don't have a 4G or 5G device to provide support,' a Virgin Media O2 spokesperson said in an email. 'Customers can visit their local O2 store for further information and support, and they are also reminded they can use O2 Recycle to responsibly and sustainably dispose of their old handsets in exchange for cash." 3G first launched in the UK all the way back in 2003. It's since been superseded by 4G and 5G technolgy which is more reliable and a lot faster. Those with 3G will only be able to access downloads at speeds of under 5Mbps. 5G takes this well beyond 100Mbps which makes it perfect for modern needs such as streaming on the move.

Major mobile network with 10million customers to bring back FREE roaming while abroad this summer
Major mobile network with 10million customers to bring back FREE roaming while abroad this summer

The Sun

time15 hours ago

  • The Sun

Major mobile network with 10million customers to bring back FREE roaming while abroad this summer

THREE Mobile is bring back FREE roaming for thousands of holidaymakers this summer. It axed free roaming for new customers and upgrades from in October 2021 and started charging £2 per day for Europe or up to £7 per day for other destinations. 1 Customers who signed up before October 2021 still had access to free roaming. Now it's bringing back the free roaming offer for two plans - it's Value and Complete tariff. This change comes shortly after Three completed a "mega-merger" with Vodafone. For the Value Plan, it costs £14 per month and gives free roaming in 49 European countries. While it's Complete Plan is £19 per month and offers free roaming in Europe and 114 destinations worldwide. However, there's a fair usage limit of 12GB every four weeks. If you go over this limit, you'll be charged 3p for every extra MB used. If you joined Three after June 22, free roaming is included in your plan. If you're an existing customer, you'll need to switch to a new plan to get free roaming. Easy ways to slash your mobile bill Which regions can I roam for free? Value plans: Aland Islands (Finland) Austria Azores (Portugal) Balearic Islands (Spain) Belgium Bulgaria Canary Islands (Spain) Croatia Cyprus Czech Republic Denmark Estonia Finland France French Guiana Germany Gibraltar Greece Guadeloupe Guernsey Hungary Iceland Ireland Isle of Man Italy Jersey Latvia Liechtenstein Lithuania Luxembourg Madeira (Portugal) Malta Martinique Mayotte Netherlands Norway Poland Portugal Reunion Romania Saint Barthelemy Saint Martin San Marino (Italy) Slovakia Slovenia Spain Sweden Switzerland Vatican City Complete plans: Albania Andorra Anguilla Antigua and Barbuda Argentina Armenia Aruba (Netherlands Antilles) Australia Azerbaijan Back to top Bahamas Bahrain Bangladesh Barbados Bermuda Bonaire (Netherlands Antilles) Bosnia and Herzegovina Brazil British Virgin Islands Brunei Burkina Faso Cambodia Cameroon Canada Cayman Islands Chile China Colombia Costa Rica Côte d'Ivoire (Ivory Coast) Curacao (Netherlands Antilles) Cyprus, North (Turkey) Dominica Dominican Republic Ecuador Egypt El Salvador Faroe Islands Gabon Georgia Ghana Greenland Grenada Guatemala Guinea Guyana Haiti Honduras Hong Kong (China) India Indonesia Israel Jamaica Japan Jordan Kazakhstan Kenya Kosovo Kuwait Kyrgyzstan Liberia Macao (China) Madagascar Malawi Malaysia Mexico Moldova Montenegro Montserrat Morocco Myanmar New Zealand Nicaragua Niger Nigeria North Macedonia Oman Pakistan Panama Paraguay Peru Puerto Rico Qatar Rwanda Saba (Netherlands Antilles) Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Saudi Arabia Senegal Serbia Seychelles Singapore Sint Eustatius (Netherlands Antilles) Sint Maarten (Netherlands Antilles) South Africa South Korea Sri Lanka Suriname Taiwan Tajikistan Thailand Trinidad and Tobago Tunisia Turkey Turks and Caicos Islands Uganda Ukraine United Arab Emirates (UAE) United States of America (USA) Uruguay US Virgin Islands Uzbekistan Vietnam Zambia Before switching mobile plans, check if you're still in contract to avoid high exit fees. Over 33million people are out of contract, according to Uswitch, so it's worth checking if you can upgrade or switch to avoid paying more than necessary. To check your contract status, text "INFO" followed by your date of birth (DDMMYY) to 85075. You'll get a text confirming if you'd need to pay an early termination fee. These fees only apply if you're still in contract. If no fee is mentioned, you're likely out of contract and free to switch. What tariffs don't involve inclusive roaming? Three's cheapest "Lite Plans," starting at £9 a month, don't include free roaming abroad. Customers on these plans can either buy a Go Roam pass or pay a daily roaming fee to use their UK allowances in Go Roam destinations. The daily fee is £2 for Europe, £5 for Around the World, and £7 for Around the World Extra. Go Roam passes allow customers to use their UK allowances for 24 hours in over 160 destinations. These passes can be purchased before travelling or while abroad, with no limit on how many can be bought. Which mobile networks don't charge roaming fees? Asda Asda will let you roam for free in 46 European countries. You don't need to tell Asda if you're going away, you can simply carry on texting, calling and streaming as you would at home. However, customers a have a data roaming limit of up to 5GB so make sure you don't go over. After this, usage will cost 10p per MB. The provider says it will let you know when you reach 80% and 100% of your data limit. BT Mobile BT Mobile's 'Roam Like Home' offering lets its customers roam for free in 47 destinations. You can use your mobile plan allowance to use data, make calls and send texts back to the UK as well as to receive calls and texts for free when you're roaming in these zones. GiffGaff GiffGaff plans can be used in the EU and some other destinations at no extra cost. However, there is a cap of 5GB and if you go over it'll cost 10p/MB. If you're a pay as you go customer, the provider will charge you at the usual UK rates. iD Mobile Roaming comes as standard on all iD mobile phone and SIM only plans. Customers can use their UK monthly allowances of minutes, text and data in 50 destinations worldwide up to 30GB. Lebara Lebara customers can use UK plan allowances while roaming in the EU or India for no extra cost. There is a fair use cap of up to 30GB on the unlimited data plan. O2 O2 is the only major network provider that has not brought back roaming charges. If you're travelling in what it calls its 'Europe Zone' which covers more than 40 destinations, you can call text or use data like you would in the UK and for no extra cost. There is a cap of 25GB. Smarty Smarty lets its customers roam in the EU for no extra costs. If your plan includes calls and texts, they'll also work as usual. However, there's a cap on data of up to 12GB. Talkmobile Talkmobile offers free EU roaming to countries in a list of 'zone A' destinations. This includes France, Spain, Portugal and other popular European spots. Outside of these zone A countries, you'll be subjected to charges. You can check the list of countries covered by zone A on its website at There is a fair usage of 5GB or 15GB depending on when you became a customer. Tesco Mobile Tesco Mobile has once again extended its free roaming offer until 2026. That means that you can use your text, call, and data allowances at no extra cost in 48 destinations

Currys' turnaround strategy pays off as group looks to automation and offshoring to beat Reeves' tax hikes
Currys' turnaround strategy pays off as group looks to automation and offshoring to beat Reeves' tax hikes

Daily Mail​

time16 hours ago

  • Daily Mail​

Currys' turnaround strategy pays off as group looks to automation and offshoring to beat Reeves' tax hikes

Currys saw its net cash stash rise to the highest level in a decade last year, as the group's turnaround strategy drove higher sales and profits. The electronics retailer said it was cutting costs, automating more systems and dishing out more work offshore in a bid to offset millions of pounds worth of cost hikes triggered by Rachel Reeves' Autumn Budget last year. Free cash flow, the difference between a firm's total inflows and outflows, reached £184million in the year ending 3 May. Currys posted an adjusted pre-tax profit of £162million, up 37 per cent year-on-year. Revenue across the UK and Ireland rose 6 per cent to £5.3billion, while remaining largely flat in the Nordics. Currys said its revenue was bolstered by market share gains and 'strategic initiatives', including its services arm, credit sales and iD mobile subscriptions. Currys shares were up 6.5 per cent or 7.70p to 126.20p on Thursday, having risen nearly 70 per cent in the last year. The retailer enjoyed growth across all divisions with services revenue and credit sales up 12 and 14 per cent respectively. Subscribers to iD Mobile, Currys' mobile virtual network operator, soared 26 per cent to over two million. Alex Baldock, chief executive of Currys, said: 'Currys' performance continues to strengthen and the business has real momentum. 'A stronger Currys is good for colleagues, customers, shareholders and society, and we're doing a better job for all of them.' Total UK and Ireland sales rose 6 per cent, driven by like-for-like sales growth of 4 per cent. The group saw both in-store and online sales rise. The retailer had raised its annual profit target three times this year, supported by robust demand for its mobile, gaming and premium computing in the UK and Ireland. Curry said it remained focused on controlling costs. It said: 'We will continue to face cost headwinds in the UK&I in the coming year, including an additional £32million of annual costs from the UK government's Autumn 2024 budget. 'To mitigate this impact we are underway with removing central costs, and continuing to automate and offshore activities.' In January, Currys said it would ramp up automation and move more business processes to cheaper overseas locations, in addition to price hikes, to mitigate costs. The group said early trading in the current financial year had been in line with expectations and that it remained confident for the year ahead. Currys has also began to establish a B2B team as it looks to cater to small-to-medium sized businesses. A final payout of 1.5p per share was proposed for investors as Currys resumed its dividend. Zoe Gillespie, wealth manager at RBC Brewin Dolphin, said: 'Currys demonstrates what retail can be when you combine digital and bricks and mortar in the right way. 'The group's turnaround in recent years has been underpinned by delivering amazing customer experience, social media engagement, and being associated with the latest technologies. 'The results of that strategy can be seen today, with the strongest balance sheet in more than a decade, profits up 37 per cent, and the resumption of the dividend – all while customer satisfaction continues to rise. 'Of course, there are challenges ahead – not least in terms of costs and ongoing issues at its Nordics division – but Currys has built itself a solid foundation on which to overcome them.'

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store