Patients who record NHS care for TikTok or Instagram ‘put themselves at risk'
The organisation also suggested that distracting staff and making them uncomfortable may compromise the delivery of treatment.
The SoR is calling for clear and widespread NHS policies that prevent patients from photographing or filming clinical procedures without permission.
Ashley d'Aquino, a therapeutic radiographer working in London, said a rising number of patients are choosing to film their own medical treatment for social media such as TikTok or Instagram.
She told the SoR's Annual Delegates' Conference that she had been approached by other members of staff, in her capacity as union rep, over patients recording some of their cancer treatment.
She added: 'I had one patient whose relative started filming while I was trying to set up the treatment.
'It wasn't the right time – I was trying to focus on delivering the treatment.
'We had another member of staff who agreed to take photos for a patient.
'But when the patient handed over her phone, the member of staff saw that the patient had also been covertly recording her to publish on her cancer blog.
'As NHS staff, we wear name badges, so our names will be visible in any video.
'It makes people feel very uncomfortable and anxious.'
A radiology department assistant from the south coast was using a cannular on a cancer patient, and the patient's 19-year-old daughter started filming the procedure.
'She wanted to record the cannulation because she thought it would be entertaining on social media,' she said. 'But she didn't ask permission.
'In the next bay, a patient was having consent taken for a virtual colonoscopy, which is an invasive and potentially embarrassing procedure.
'That could have all been recorded on the film – including names and dates of birth.
'Anyone could be in the room – you don't know their personal story.
'There are people who come into our department who have a limited social media presence because of risks to their safety. Patients filming make them feel unsafe in their own hospital.
'I spent the weekend afterwards worrying: did I do my job properly? I know I did, but no-one's perfect all the time, and this was recorded. I don't think I slept for the whole weekend.'
The department assistant said she had also seen patients attempting to take photos of her department's scanners.
'People on social media start discussing what's going on without understanding what the scanner is or what it does,' she said.
'But they know it involves radiation. So that may create fear among people.'
Dean Rogers, SoR director of industrial strategy and member relations, said the issue affects all health workers.
'As healthcare professionals, we need to think: does that recording breach the confidentiality of other patients? Does it breach our ability to deliver care?,' he said.
'There are hospital trusts that have very good policies around patients taking photos and filming procedures.
'But this is something all trusts need to have in place. Patients shouldn't be filming in hospitals without staff knowledge and permission.
'Hospitals need to ensure that they meet the needs of patients while also looking after staff members' wellbeing.
'And, in this case, safeguarding the one simultaneously safeguards the other – allowing healthcare professionals to do their job in safety, while also protecting patients' privacy and helping them to receive the best possible care.'
Ms d'Aquino said there may be some valid reasons for patients to record medical conversations.
'Patients making audio recordings of consultations, for example, can enhance their understanding and retention of medical information,' she said.
'The difficulty is that our phones have become so much a part of our day-to-day life that recording and sharing our lives has become second nature.'
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Glasgow Times
37 minutes ago
- Glasgow Times
Streeting: We are doing everything we can to minimise patient harm during strike
A five-day walkout by resident doctors in England is under way, with members of the British Medical Association (BMA) manning picket lines across the country. The Health Secretary condemned the strike as 'reckless' and said the Government would not allow the BMA to 'hold the country to ransom'. Asked about the risk of patient harm, he told the PA news agency on Friday: 'I'm really proud of the way that NHS leaders and frontline staff have prepared and mobilised to minimise the disruption and minimise the risk of harm to patients. 'We've seen an extraordinary response, including people cancelling their leave, turning up for work, and resident doctors themselves ignoring their union to be there for patients. I'm extremely grateful to all of them. Resident doctors are beginning a five-day strike (James Manning/PA) 'What I can't do today is guarantee that there will be no disruption and that there is no risk of harm to patients. 'We are doing everything we can to minimise it, but the risk is there, and that is why the BMA's action is so irresponsible. 'They had a 28.9% pay award from this Government in our first year, there was also an offer to work with them on other things that affect resident doctors – working lives – and that's why I think this is such reckless action. 'This Government will not allow the BMA to hold the country to ransom, and we will continue to make progress on NHS improvement, as we've done in our first year.' Asked about next steps and the continued threat of doctor strikes, given the BMA has a six-month mandate to call more industrial action, Mr Streeting said: 'When the BMA asks, 'what's the difference between a Labour government and a Conservative government?', I would say a 28.9% pay rise and a willingness to work together to improve the working conditions and lives of doctors. 'That is why the public and other NHS staff cannot understand why the BMA have chosen to embark on this totally unnecessary, reckless strike action..' It comes as NHS chief executive Sir Jim Mackey told broadcasters on Friday about his different approach to managing the strike, including keeping as much pre-planned care going as possible rather than just focusing on emergency care. 'So the difference this time is the NHS has put a huge effort in to try and get back on its feet,' he said. 'As everybody's been aware, we've had a really tough period, and you really feel colleagues on the ground, local clinical leaders, clinical operational colleagues etc, really pulling together to try and get the NHS back on its feet. 'And we also learned from the last few rounds of industrial action that harm to patients and disruption to patients was much broader than the original definitions. So we've decided to say it needs to be a broader definition. We can't just focus on that small subset of care. 'Colleagues in the service have tried to keep as much going as humanly possible as well, and the early signs are that that's been achieved so far, but it is early doors. 'In the end, capacity will have to be constrained by the numbers of people we've actually got who do just turn up for work, and what that means in terms of safe provision, because the thing that colleagues won't compromise is safety in the actual delivery. But it does look like people have really heard that. 'They're really pulling together to maximise the range of services possible.' Asked about further strikes, he said: 'It is possible. I would hope not. I would hope after this, we'll be able to get people in a room and resolve the issue. 'But if we are in this with a six month mandate, we could be doing this once a month for the next next six months, but we've got to organise ourselves accordingly.' The Prime Minister has said the strikes will 'cause real damage' (PA) Asked why he was not willing to bump pay from what the BMA calculates is £18 an hour to £22 per hour, Mr Streeting told broadcasters: 'I think the public can see, and other NHS staff can see the willingness this Government showed from day one coming into office to try and deal with what had been over a decade of failure on behalf of the previous government, working with resident doctors to improve their pay and to improve the NHS. 'That's why resident doctors had a 28.9% pay award, and that's why the disruption they are inflicting on the country is so unnecessary and so irresponsible.' He said patients, particularly those who end up waiting a long time for care due to strikes, 'do come to harm, and however much the BMA try and sugarcoat it, what they are fundamentally doing today is forgetting the three words that should be at the forefront of every doctor's minds every day, which is, 'do no harm'.' On whether strikes are going to become the 'new normal', he added: 'As I've said before, the BMA have had a 28.9% pay award from this Government, and we were willing to go further to help on some of the working conditions that doctors face. 'That offer of joint working, that partnership approach, that hasn't gone away, but it does take two to tango, and I hope that the BMA will reflect very carefully on the disruption they are inflicting on patients, the pressures they're putting on their colleagues, and the circumstances in which they are doing so – a 28.9% pay rise and a government that was willing to work with them. 'Those are not grounds for strike action.' It comes after Sir Keir Starmer made a last-minute appeal to resident doctors, saying the strikes would 'cause real damage'. He added: 'Most people do not support these strikes. They know they will cause real damage… 'These strikes threaten to turn back the clock on progress we have made in rebuilding the NHS over the last year, choking off the recovery.' The BMA has argued that real-terms pay has fallen by around 20% since 2008, and is pushing for full 'pay restoration'. The union took out national newspaper adverts on Friday, saying it wanted to 'make clear that while a newly qualified doctor's assistant is taking home over £24 per hour, a newly qualified doctor with years of medical school experience is on just £18.62 per hour'. BMA council chairman Dr Tom Dolphin told BBC Radio 4's Today programme the union had been expecting more pay for doctors. He said: 'Where we were last year when we started the pay campaign, we were down a third on our pay compared to 2008. 'So you've got last year's pay offer which did indeed move us towards (pay restoration), but Wes Streeting himself said that pay restoration is a journey, not an event, implying that there would be further pay restoration to come, and we were expecting our pay to be restored in full – that's our campaign's goal. 'We got part way there, but then that came to a halt this year – we've only had an offer that brings us up, just to catch up with inflation.' Asked what it would take for doctors to go back to work, he said the BMA needed to see 'a clear, guaranteed pathway' to pay restoration. He added that 'it's very disappointing to see a Labour Government taking such a hard line against trade unions'. Resident doctors are qualified doctors in clinical training. They have completed a medical degree and can have up to nine years of working experience as a hospital doctor, depending on their specialty, or up to five years of working and gaining experience to become a GP.
Glasgow Times
37 minutes ago
- Glasgow Times
Striking doctors tell of ‘poor pay' and difficult working conditions
Resident doctor Kelly Johnson said Health Secretary Wes Streeting's opposition to the strikes felt like 'a slap in the face'. Speaking outside St Thomas' Hospital in London, where she works, she told the PA news agency: 'Every union has the right to strike. It feels like a slap in the face to say that we are doing something that is unjust. 'Just because we're doctors doesn't mean we can't come out and strike and protest for what we think is right. 'When doctors decide to take strike action it's always portrayed as though we're being selfish, but we're here as a body to help the public day in, day out, to work hours that don't even end sometimes. 'Here we are just trying to get what's right for us so we can do our best to serve the public.' Around 30 doctors and supporters gathered outside Leeds General Infirmary (LGI) on Friday morning, waving placards and cheering as passing cars beeped horns in support. Cristina Costache, who is a paediatrics registrar at LGI and a PhD student, said: 'It's a very difficult decision to make always, because I love my job and that's the reason I went into it. I get depressed if I'm not in work. My heart is always at work. 'But I also care about my colleagues and my profession. 'I'm seeing more and more gaps as registrars. There's always a gap on the paediatric registrar rota. We end up having to cover the job of another paediatric registrar, of even two other paediatric registrars. A picket line outside Leeds General Infirmary as resident doctors stage a strike (Dave Higgens/PA) 'My SHOs (senior house officers) also have gaps, so I sometimes have to cover their job as well as my registrar job. That's not safe and that's not okay. 'The reason that happens is that they're poorly paid. If you're poorly paid, why would you want to come in on your free time when you know you're going to be on nights the next day and then so three or four nights in a row?' Dr Costache said she left Romania due to the poor health infrastructure and lack of investment. She said: 'It's really sad to have seen in the last nine years, since being here, how the NHS is heading that way. Hence, I'm a trade unionist because I feel like I want to tell people, please don't do what has happened there. 'It can be really scary and really bad, and you don't want to be in that place.' Dave Bell, a retired nurse and member of the campaign group Keep Our NHS Public, stood in solidarity with striking doctors outside St Thomas' Hospital. 'Britain's doctors are the backbone of our NHS,' he said. 'If you ask anyone who's been to a hospital, they'll tell you those staff work their socks off.' He called for urgent 'pay restoration', adding: 'We need to value those doctors and restore their pay to what it was 15 years ago.' But he acknowledged the difficulty of strike action within NHS teams. 'I took strike action once when I was a nurse – of course it causes tensions. You're working hard, and if medical staff walk out, it gets even harder for those still in.' Despite this, he said unity is crucial, adding: 'In the long run, people have got to work together – the unions too. It can be overcome.' Some patients at St Thomas' Hospital voiced their support for the doctors. Jo Irwin, 72, who was attending the London hospital for a blood test before surgery for a hernia, said she had 'no hesitation' in backing the walkout. 'I am fully behind the strikes and the public should be as well,' she said. 'Without these doctors I would be dead. They are looking after sick people. I am very angry about it. 'They should get all the money they want and more than (Prime Minister Sir) Keir Starmer and his cronies.' Mohammed Dinee, 42, from Brixton, also backed the industrial action after being admitted recently with back pain. 'Today I had a physiotherapy appointment, it was fine, no complaints,' he said. 'But I got admitted the other day for back pain – you could feel it. It was difficult to get an MRI scan. 'They're strained, being inside St Thomas' you can see it. I fully support them.' Speaking outside the Bristol Royal Infirmary, Dr Fareed Al-Qusous, 26, a year three academic foundation doctor, said resident doctors had 'the most severe pay erosion compared to all the other sectors'. 'The private sector's pay has caught up with 2008 levels, the finance sector has gone up by 4%, whereas doctors' pay has gone down by 21%,' he said. 'We want to be realistic about things, we want to be pragmatic, we don't want it all in one year, we don't want it over two years. 'We want a multi-year pay deal, a guarantee that pay will be restored.'
The Independent
an hour ago
- The Independent
Streeting: We are doing everything we can to minimise patient harm during strike
Wes Streeting has said 'we are doing everything we can to minimise' patient harm as thousands of doctors go on strike over pay. A five-day walkout by resident doctors in England is under way, with members of the British Medical Association (BMA) manning picket lines across the country. The Health Secretary condemned the strike as 'reckless' and said the Government would not allow the BMA to 'hold the country to ransom'. Asked about the risk of patient harm, he told the PA news agency on Friday: 'I'm really proud of the way that NHS leaders and frontline staff have prepared and mobilised to minimise the disruption and minimise the risk of harm to patients. 'We've seen an extraordinary response, including people cancelling their leave, turning up for work, and resident doctors themselves ignoring their union to be there for patients. I'm extremely grateful to all of them. 'What I can't do today is guarantee that there will be no disruption and that there is no risk of harm to patients. 'We are doing everything we can to minimise it, but the risk is there, and that is why the BMA's action is so irresponsible. 'They had a 28.9% pay award from this Government in our first year, there was also an offer to work with them on other things that affect resident doctors – working lives – and that's why I think this is such reckless action. 'This Government will not allow the BMA to hold the country to ransom, and we will continue to make progress on NHS improvement, as we've done in our first year.' Asked about next steps and the continued threat of doctor strikes, given the BMA has a six-month mandate to call more industrial action, Mr Streeting said: 'When the BMA asks, 'what's the difference between a Labour government and a Conservative government?', I would say a 28.9% pay rise and a willingness to work together to improve the working conditions and lives of doctors. 'That is why the public and other NHS staff cannot understand why the BMA have chosen to embark on this totally unnecessary, reckless strike action..' It comes as NHS chief executive Sir Jim Mackey told broadcasters on Friday about his different approach to managing the strike, including keeping as much pre-planned care going as possible rather than just focusing on emergency care. 'So the difference this time is the NHS has put a huge effort in to try and get back on its feet,' he said. 'As everybody's been aware, we've had a really tough period, and you really feel colleagues on the ground, local clinical leaders, clinical operational colleagues etc, really pulling together to try and get the NHS back on its feet. 'And we also learned from the last few rounds of industrial action that harm to patients and disruption to patients was much broader than the original definitions. So we've decided to say it needs to be a broader definition. We can't just focus on that small subset of care. 'Colleagues in the service have tried to keep as much going as humanly possible as well, and the early signs are that that's been achieved so far, but it is early doors. 'In the end, capacity will have to be constrained by the numbers of people we've actually got who do just turn up for work, and what that means in terms of safe provision, because the thing that colleagues won't compromise is safety in the actual delivery. But it does look like people have really heard that. 'They're really pulling together to maximise the range of services possible.' Asked about further strikes, he said: 'It is possible. I would hope not. I would hope after this, we'll be able to get people in a room and resolve the issue. 'But if we are in this with a six month mandate, we could be doing this once a month for the next next six months, but we've got to organise ourselves accordingly.' Asked why he was not willing to bump pay from what the BMA calculates is £18 an hour to £22 per hour, Mr Streeting told broadcasters: 'I think the public can see, and other NHS staff can see the willingness this Government showed from day one coming into office to try and deal with what had been over a decade of failure on behalf of the previous government, working with resident doctors to improve their pay and to improve the NHS. 'That's why resident doctors had a 28.9% pay award, and that's why the disruption they are inflicting on the country is so unnecessary and so irresponsible.' He said patients, particularly those who end up waiting a long time for care due to strikes, 'do come to harm, and however much the BMA try and sugarcoat it, what they are fundamentally doing today is forgetting the three words that should be at the forefront of every doctor's minds every day, which is, 'do no harm'.' On whether strikes are going to become the 'new normal', he added: 'As I've said before, the BMA have had a 28.9% pay award from this Government, and we were willing to go further to help on some of the working conditions that doctors face. 'That offer of joint working, that partnership approach, that hasn't gone away, but it does take two to tango, and I hope that the BMA will reflect very carefully on the disruption they are inflicting on patients, the pressures they're putting on their colleagues, and the circumstances in which they are doing so – a 28.9% pay rise and a government that was willing to work with them. 'Those are not grounds for strike action.' It comes after Sir Keir Starmer made a last-minute appeal to resident doctors, saying the strikes would 'cause real damage'. He added: 'Most people do not support these strikes. They know they will cause real damage… 'These strikes threaten to turn back the clock on progress we have made in rebuilding the NHS over the last year, choking off the recovery.' The BMA has argued that real-terms pay has fallen by around 20% since 2008, and is pushing for full 'pay restoration'. The union took out national newspaper adverts on Friday, saying it wanted to 'make clear that while a newly qualified doctor's assistant is taking home over £24 per hour, a newly qualified doctor with years of medical school experience is on just £18.62 per hour'. BMA council chairman Dr Tom Dolphin told BBC Radio 4's Today programme the union had been expecting more pay for doctors. He said: 'Where we were last year when we started the pay campaign, we were down a third on our pay compared to 2008. 'So you've got last year's pay offer which did indeed move us towards (pay restoration), but Wes Streeting himself said that pay restoration is a journey, not an event, implying that there would be further pay restoration to come, and we were expecting our pay to be restored in full – that's our campaign's goal. 'We got part way there, but then that came to a halt this year – we've only had an offer that brings us up, just to catch up with inflation.' Asked what it would take for doctors to go back to work, he said the BMA needed to see 'a clear, guaranteed pathway' to pay restoration. He added that 'it's very disappointing to see a Labour Government taking such a hard line against trade unions'. Resident doctors are qualified doctors in clinical training. They have completed a medical degree and can have up to nine years of working experience as a hospital doctor, depending on their specialty, or up to five years of working and gaining experience to become a GP.
