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Martin Lewis worried car finance compensation ruling 'could do more harm than good'

Martin Lewis worried car finance compensation ruling 'could do more harm than good'

Daily Mirrora day ago
Money Saving Expert Martin Lewis has shared how the car finance scandal ruling could impact different sectors, saying the outcome could have 'ramifications across the economy'
The bombshell car finance ruling is due today, and Martin Lewis has issued a warning.

Today the Supreme Court will announce its decision on whether motorists will be reimbursed on their hire-purchase agreements. Car dealers have been put under the spotlight following concerns over "secret" commission pocketed from banks and other finance firms.

In October last year, the Court of Appeal ruled the hidden payments made before 2021 without the motorist's consent were unlawful. Ahead of the ruling which is set to take place late this afternoon, Martin Lewis shared his fears on the outcome of the court case - which could see 23 millions drivers owed compensation. It comes after news anyone buying fuel next week will be given '£15 charge' warning by The AA.


"This is going to be a shock announcement coming. It has ramifications not just for car finance firms but right across the financial services sector," the founder of MoneySavingExpert.com said. "Depending on what the decision is, it could even have ramifications across the economy."
He added: 'If the Supreme Court upholds the Court of Appeal's decision the knock on effects could be substantial on other forms of lending and on the economy. To be honest it could shake the foundations of consumer lending in the country, meaning less possible available credit for many. So much so that I have concerns that it could do more harm than good."
His comments come after it was ruled three motorists, who all bought their cars before 2021, had not been told either clearly enough or at all that the car dealers, acting as credit brokers, would receive a commission from lenders for introducing business to them, and should receive compensation. Two lenders, FirstRand Bank and Close Brothers, took the row to the Supreme Court, telling a three-day hearing in April that the decision was an 'egregious error'.

The outcome of the ruling could have major consequences for the industry, with the FCA telling the Supreme Court last year that almost 99% of the roughly 32 million car finance agreements entered into since 2007 involved a commission payment to a broker.
The three drivers, Marcus Johnson, Andrew Wrench and Amy Hopcraft, all used car dealers as brokers for finance arrangements for second-hand cars, all worth less than £10,000. Only one finance option was presented to the motorists in each case, with the car dealers making a profit from the sale of the car and receiving commission from the lender.
The commission paid to dealers was affected by the interest rate on the loan. The schemes were banned by the FCA in 2021, with the three drivers taking legal action individually between 2022 and 2023. After the claims reached the Court of Appeal, three senior judges ruled that the lenders were liable to repay the motorists the commission, as there was 'no disclosure' of the commission payments in Ms Hopcraft's case, and 'insufficient disclosure' in the case of Mr Wrench.
In Mr Johnson's case, the judges found he had received 'insufficient disclosure' about the commission to give 'fully informed consent' to the payment. Lady Justice Andrews, Lord Justice Birss and Lord Justice Edis said that while each case was different, 'burying such a statement in the small print which the lender knows the borrower is highly unlikely to read will not suffice' as enough to properly inform a motorist about the commission.
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How drivers were sold a car finance compensation fantasy
How drivers were sold a car finance compensation fantasy

Times

time5 hours ago

  • Times

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Britain has narrowly avoided a costly car finance compensation free-for-all after a landmark court ruling derailed chances of a payout for millions of drivers. Claims lawyers had been bombarding consumers with adverts suggesting they may have been entitled to thousands of pounds in a scandal over hidden commission on car finance deals. The scandal had been expected to rival the mis-selling of payment protection insurance, which cost banks more than £38 billion. It was thought that nearly 15 million drivers could be entitled to payouts worth as much as £44 billion in total — although Friday's Supreme Court ruling means the numbers are set to be far smaller. Questions have now been raised over whether those using car finance really lost out and how many of them deserve compensation at all. The chancellor, Rachel Reeves, had tried to intervene ahead of the ruling — arguing that a colossal compensation bill for the industry would damage the economy and consumers. The Supreme Court ruled on three cases where consumers bought cars on finance and argued that they had been treated unfairly because they had not been told about commission involved in their deals — which ranged from £183 to £1,651. The court rejected two of the three cases, but upheld a complaint by Marcus Johnson, a factory worker from south Wales — because in his case the £1,651 commission in his loan was 55 per cent of the fee (including interest) on his loan over five years. 'The fact that the undisclosed commission was so high is a powerful indication that the relationship between Mr Johnson and the lender was unfair,' the court's judgment said. It leaves the door open to claims for compensation on deals that contained large amounts of commission, or where the commission model influenced what they paid. How much would be needed for a deal to be unfair is something that is likely to be decided by the City regulator, the Financial Conduct Authority (FCA), which said it would confirm if it would introduce a redress scheme before stock markets open on Monday morning. The FCA had been investigating finance deals that had used a model called discretionary commission, which incentivised dealers to give customers a worse interest rate on their loan. However, a judgment by the Court of Appeal last October opened the door to compensation claims by millions of motorists who had bought cars on finance, regardless of the commission model. Lenders appealed to the Supreme Court over the ruling. About nine in ten cars are bought on finance and £39.7 billion was borrowed on more than two million cars in the year to May, according to the Finance and Leasing Association, a trade body. The Court of Appeal had ruled in October that car dealers had a duty to make clear the nature and value of any commission paid to them to ensure that borrowers could give 'informed consent' before agreeing to a deal. Reeves was among those concerned about a claims free-for-all, with the Treasury reportedly drawing up contingency plans to shield lenders from having to pay out billions of pounds in compensation. The Treasury attempted to intervene in the Supreme Court case, arguing that a ruling had 'the potential to adversely affect the United Kingdom's reputation as a place to do business, with a consequent impact on economic growth'. In the meantime complaints about car loans to the Financial Ombudsman Service (FOS), a body that solves disputes, have risen from 4,130 in the first three months of 2023-24 to 37,230 in the last three months of 2024-25. Most of these have been brought by claims companies and no-win, no-fee law firms that file complaints on behalf of consumers in return for up to 30 per cent of any compensation. These companies have swamped radio, social media and television with adverts that tell consumers they could be owed thousands of pounds. On Thursday the FCA said it had required 224 adverts from claims firms about car finance to either be taken down or changed. There had been highly speculative figures advertised for how much consumers could get back, it said, including compensation figures that did not make clear they covered multiple car loans and misleading claims that refunds were guaranteed. It said companies had been signing up consumers without their consent after they clicked on adverts. Philip Salter, a former FCA regulator now at the consultancy Sicsic Advisory, said: 'I haven't liked a lot of the claims company advertising. You've had a lot of companies arguing that time is running out, but the clock hasn't even started. It's been a bit of an unseemly scramble.' • Common sense has triumphed over compensation culture If there is to be compensation for consumers, it is expected that the FCA will announce a free redress scheme where lenders will contact those eligible, meaning consumers should not need to use a claims company. Gary Greenwood from the investment bank Shore Capital said: 'It's one of those things where if you go by the letter of the law of the previous Court of Appeal judgment, you're almost coming to the conclusion that commission is bad. But the problem is that if you look at the reality of what had happened, there doesn't seem to have been a lot of consumer harm that's gone on. 'So any sort of redress has got to come down to: has there been any consumer harm here, or are people just trying to claim money back on a technicality?' Greenwood said. Charlie Nunn, the chief executive of Lloyds Banking Group, which runs Britain's biggest car finance lender, Black Horse, has denied the scandal was on the same level as PPI. 'Some 80 per cent of people need finance to buy a new car, and a large number of second-hand car buyers do as well,' he told The Times in January. 'We need a well-functioning motor finance industry that supports consumers.' The National Franchised Dealers Association, a trade body, told the Supreme Court that 'nobody goes to a car dealer with a reasonable expectation that it is acting without self-interest in relation to any of the products it sells'. The Supreme Court's judgment could have been the difference between lenders facing a compensation bill of £11 billion — for complaints about a specific form of commission — and £29 billion, according to Royal Bank of Canada Capital Markets, an investment bank. It could also have led to compensation claims about the sale of other financial products such as insurance where commission was involved but not properly disclosed. Consumers in turn could have had to foot the bill. Stuart Masson, the editor of the advice website The Car Expert UK, said that if lenders have to pay compensation to millions of people, car finance could get more expensive in the future as the industry tries to 'claw back' that money. 'That's not money they're going to find down the back of the sofa,' he told the BBC. 'They're going to have to get that back from increasing the costs of future lending, which won't just be on car finance. It could be on credit cards, it could be on personal loans, it could be on mortgages.' In January Reeves told bankers at the World Economic Forum in Davos, Switzerland: 'There is nothing pro-consumer about making it harder for people to buy an affordable car for their family.' Before the courts widened the scope of possible mis-selling, the FCA had been investigating a specific model of commission called discretionary commission. This is where the cut that lenders paid dealers was linked to the interest rate consumers were charged, incentivising dealers to charge borrowers more. This model was used in about 35 per cent of car finance deals, according to the FCA, before it banned the practice in January 2021. The FCA said consumers could have paid about £1,100 more in interest over a four-year £10,000 car finance deal because of this commission model — which is being used as the basis for many of the estimates around possible compensation. Salter, who worked on the ban when he was at the FCA, said: 'That previous Court of Appeal ruling surprised me. I think everyone knows that if they're buying a car the salesman's getting commission, don't they? But discretionary commission never felt right to me.' The FCA began its investigation in January last year on whether consumers had been properly told about the link between their repayments and the commission. The investigation was kicked off by two rulings by the ombudsman against Lloyds and Barclays last year, which ordered the banks to refund two consumers more than £1,000 each. The FCA is expected to set out its next steps, including whether there will be a redress scheme, within six weeks. Any scheme would be free and easy for consumers to use, it said, while the FOS is also free for consumers to appeal to. Rob Lilley-Jones from the consumer group Which? said: 'It's vital that finance firms are held accountable for mis-selling and if a large number of motorists are eligible for compensation consumers are likely to be bombarded with ads from claims firms offering to take on their case. 'Affected customers should be careful when enlisting the services of claims management companies as the wrong choice could lead to their case being poorly handled, losing a significant portion of the compensation in legal fees — or both.' Coby Benson from the law firm Bott & Co, which helped win the ombudsman's case against Lloyds, said the experience from PPI was that consumers could sometimes recover more money by going to court than through a redress scheme. He said: 'We would support a proactive redress scheme if it fairly compensated consumers. But we have doubts over the effective implementation of a scheme, because our data shows that about half of clients have a different address now to that which the lender had from the time of the agreement.'

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Drivers should be ‘very pessimistic' over car finance claims, say lawyers
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Drivers should be ‘very pessimistic' over car finance claims, say lawyers

Industry analysts also said on Friday that banks will 'breathe a sigh of relief' after the Supreme Court ruled they are not liable for hidden commission payments in car finance schemes. Nevertheless, the financial watchdog has said it is still considering whether to launch a redress scheme for consumers who potentially receive compensation. Lawyers have also indicated that some consumers should still consider pursuing their claims over 'unfair' treatment. We welcome that the Supreme Court has clarified the law. We want to provide clarity as quickly as possible. So we'll confirm whether we will consult on a redress scheme before markets open on Monday 4 — Financial Conduct Authority (@TheFCA) August 1, 2025 Two lenders, FirstRand Bank and Close Brothers, went to the UK's highest court to challenge a Court of Appeal ruling which found 'secret' commission payments paid by buyers to car dealers in agreements before 2021 without the motorist's fully informed consent were unlawful. The ruling last year found three motorists, who all bought their cars before 2021, should receive compensation. But in a decision on Friday, justices at the UK's highest court overturned the Court of Appeal, though some customers could still receive payouts by bringing claims under the Consumer Credit Act (CCA). Lawyers for the lenders told the Supreme Court at a three-day hearing in April the decision was an 'egregious error', while the Financial Conduct Authority intervened in the case and claimed the ruling 'goes too far'. However, the judges upheld a claim brought by one driver under the CCA that his relationship with the finance company had been 'unfair', awarding him the commission amount of £1,650.95 plus interest. Lizzy Comley, chief operating officer of consumer law firm Slater and Gordon, said the ruling still reinforces the right of many consumers to pursue claims. Following today's Supreme Court decision regarding the mis-selling of car finance, Slater and Gordon's, Elizabeth Comley, has issued the following statement. Read the statement in full on our website: — Slater and Gordon UK (@SlaterGordonUK) August 1, 2025 She said: 'This landmark ruling is positive news for the millions of people who have lost money due to the car finance mis-selling. 'The court confirmed that for years, consumers have potentially been unfairly overcharged on car finance agreements, and this ruling reinforces their right to pursue justice and recover the compensation they deserve.' However, others have said that the ruling will make it harder for most claims. Nicola Pangbourne, partner at Kennedys law firm, said: 'If I was a driver, I would be very pessimistic about getting compensation. There's now quite a few hurdles they've got to get through.' Industry experts have suggested the ruling will be broadly seen as a success for lenders, who had been preparing for significant compensation payments. Caroline Wayman, global head of financial Services at PA Consulting, said: 'Lenders will breathe a sigh of relief at the ruling, but it should still be a wake-up call for firms to scrutinise any large, undisclosed commissions in their business. 'Firms should ask themselves whether it still feels justifiable or could be considered unfair, particularly if they haven't disclosed commercial ties to the broker and it won't be enough to expect customers to have read and understood the fine print.' On Friday, a spokesperson for the Financial Conduct Authority said after the ruling that it would confirm whether it will consult on any such scheme by 8am on Monday. They said: 'We want to bring greater certainty for consumers, firms and investors as quickly as possible.'

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