Who hacked Marks & Spencer? All about Scattered Spider, the group behind hacking of British retail giant
#Operation Sindoor
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The retailer, which halted online orders on April 25, said on Tuesday that while payment and password information remain secure, some personal details were accessed. M&S attributed the breach to the 'sophisticated nature' of the attack and is in the process of notifying affected customers.
'Importantly, the data does not include useable payment or card details, which we do not hold on our systems, and it does not include any account passwords,' M&S said in a statement. 'There is no evidence that this data has been shared.'
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Despite the cyber incident, M&S's 1,000 physical stores remain open, but its share price has dropped 15% since problems began over the Easter weekend. The company is working with cybersecurity experts, law enforcement, and government agencies to restore operations and secure its systems.
Who's Behind the Attack?
According to The Standard, the breach is believed to have been carried out by
Scattered Spider
— a notorious cybercriminal group also known as
UNC3944
,
Star Fraud
,
Octo Tempest
,
Scatter Swine
, and Muddled Libra.
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The group is reportedly composed of hundreds of English-speaking hackers, many believed to be based in the UK and the U.S. Scattered Spider gained notoriety in September 2023 after breaching casino giants Caesars Entertainment and MGM Resorts International. Caesars reportedly paid a $15 million ransom to recover critical systems.
The UK ringleader is alleged to be Tyler Buchanan, a 23-year-old from Dundee, while U.S. operations were reportedly led by Noah Urban, also known as 'King Bob.' Buchanan, who used the alias Tylerb on encrypted messaging app Telegram, was photographed in handcuffs in Spain last summer and extradited to California in April 2025, according to the report.
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