Red Robin's 'bottomless burgers' deal broke their website; did anyone get a pass?
Scores of carb-lovers itching for the great deal rushed to the fast-food chain's website at 11 a.m., but were met with error messages, despite hitting refresh on their browser. The company confirmed in a statement on an Instagram story that despite having planned with their website partners ahead of time, the "overwhelming excitement" caused their website to crash.
The statement noted the company was "working to get it resolved ASAP" at around 11:50 a.m., but by 12:10 p.m., a note on the Red Robin website said all burger passes had been sold.
Here's what the deal was all about, what happened and what other deals are available from the fast-food chain.
Customers who were able to purchase a $20 "Bottomless Burger" pass today that will be redeemable for one gourmet burger of choice and a bottomless side every day in May. The card is loaded with $22 per day for all 31 days — meaning the pass is worth $682.
No. The limited-time pass went on sale at 11 a.m. Eastern and was fast to sell out.
While many were eager to get a pass, and many said they had not, there were posts on social media from customers who claimed they were able to get in on the deal.
Thousands of customers flocked to the company's Facebook page in anger with claims of the deal being a "scam" and a waste of time, although several customers did show proof they were able to get the pass. It was not clear how many passes were available.
Missed out on the "Bottomless Burger" pass? Red Robin Royalty members who buy a burger and a drink during May will automatically be entered into a contest to win free burgers for a year. A total of 12 winners will be selected at random.
Red Robin has launched deals ahead of National Burger Month, which is celebrated by Americans in May.
Starting April 28, Red Robin is launching their "sizzling summer" menu:
Backyard BBQ Pork Burger: Hickory-smoked pulled pork, Whiskey River BBQ sauce, hardwood-smoked bacon, cheddar, onion straws, pickles and mayo
Backyard BBQ Pork Nachos: Red Robin's Yukon Chips hickory-smoked pulled pork, New Belgium Fat Tire Beer Cheese Bacon Fondue, Whiskey River BBQ sauce and ranch, topped with fresh jalapeño.
Peach-Berry Freckled Lemonade: Red Robin's Minute Maid Lemonade, diced peaches, peach purée and strawberries.
Spiked Peach-Berry Freckled Lemonade. Grey Goose Vodka, strawberries, diced peaches, peach purée and Minute Maid Lemonade.
Peaches & Cream Milkshake. Handspun vanilla soft serve, diced peaches and peach purée topped with whipped cream and peach gummy rings.
Lori Comstock is a New Jersey-based journalist with the Mid-Atlantic Connect Team.
This article originally appeared on NorthJersey.com: Reb Robin's unlimited burger pass deal crashes site; what happened?
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