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Westpac pinged $3.25m for overcharging, misleading customers

Westpac pinged $3.25m for overcharging, misleading customers

Westpac has been slapped with a $3.25 million penalty for misleading customers who were otherwise entitled to advertised discounts, while overcharging its business customers.
New Zealand's fourth-largest bank admitted to breaching the fair dealing provisions under the Financial Markets Conduct Act
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Labour's chance to distance itself from Te Pāti Māori
Labour's chance to distance itself from Te Pāti Māori

NZ Herald

time3 days ago

  • NZ Herald

Labour's chance to distance itself from Te Pāti Māori

Massey University's GDPLive is also trending back towards zero. The brain drain is worse than ever. As highlighted by Herald Business Editor at Large Liam Dann, this matches BusinessNZ's latest data suggesting both manufacturing and services went backwards in May and June, with services continuing its decline since February. The overall economy doing so poorly is especially alarming given the agricultural boom. Westpac observes that households' after-tax disposable incomes increased just 0.9% over the past year despite the tax cuts, while consumer prices increased 2.5%. Stats NZ reported yesterday that food prices were up 4.6% over the last year, and ASB thinks overall inflation is already back above 3%. Local and international inflation fears suggest just one more cut to the Official Cash Rate this cycle, although households moving off fixed mortgages before the election will benefit from earlier cuts. Bond markets remain worried about New Zealand's creditworthiness, with yields on 10-year bonds still stuck around 4.6%, nearly 7% higher than the 4.3% Nicola Willis' debt-servicing estimates assume. Westpac thinks yields will increase to nearly 5% over the next two years, suggesting Willis must find around another $1.5 billion a year for debt servicing alone. Assuming health, education, law and order and defence aren't cut, there's no prospect of a balanced budget this decade. While even the most pessimistic forecasts indicate that 2026 will feel better for voters than 2025, that'll be off the back of two recessions in two years, not quite what National promised in 2023. Nor would two recessions be evidence, to use Christopher Luxon's words, of his Government 'turning the joint around', however much 'blimmin' hard work' he says he's doing. New Zealand's results certainly compare unfavourably with Argentina, where President Javier Milei and Finance Minister Luis Caputo inherited a complete basket case from their left-wing predecessors at the same time as Luxon and Willis. After the kind of urgent and robust fiscal and regulatory reforms Luxon and Willis say aren't viable in New Zealand, Argentina's economy is booming at nearly 6% a year. Its books are in surplus, inflation has been subdued, exports are growing, private-sector wages are rising faster than prices, Milei's favourability rating is touching 50%, well ahead of poor Luxon on around 30%, and his Libertad Avanza Party is set to win this October's parliamentary elections. National, Act and NZ First supporters will never know what might have been had Luxon and Willis rejected the politics-first incrementalism recommended by their mentors Sir John Key and Sir Bill English and quickly implemented Milei-style reforms instead. That's all speculation. The relevance to the byelection is that, without an economic boom, National relies even more heavily on its scare campaign against TPM. Sadly for Labour, TPM seems to be doing everything it can to help National, with its co-leader Rawiri Waititi now revealing his political hero is Burkina Faso's Marxist military dictator Ibrahim Traore, who opposes democracy, seized power in a coup, butchered civilians, criminalised homosexuality, cracked down on public dissent and freedom of the press, and removed civil liberties generally. Labour must win the byelection decisively to demonstrate electoral power over TPM. At least as important, it must campaign hard in doing so, belying Luxon's suggestion the byelection could be a mere 'pillow-fight' between two allies and differentiating itself not just temperamentally but ideologically from its radical opponent. Among major party activists, there's sometimes a tendency to concede the moral high ground to smaller allies. Labour or National activists can be caught saying that, of course, they really agree with the Greens or Act, but – unlike them – they must sound more moderate to not scare off median voters. That's exactly the wrong way for Labour and National activists to think of their parties. They should instead define themselves positively for what they stand for, not just position themselves as paler and more cynical versions of the real thing. It doesn't help Labour when Willie Jackson – its fifth-ranked MP – declares that he 'loves' TPM but that 'a little bit of compromise could help the situation'. To win back the 60,000 swing voters from National it needs, Labour must demonstrate that it's not just TPM's tactics it opposes but its objectives. That shouldn't be too difficult even for Jackson. He sent his kids to Te Kōhanga Reo for primary school and then King's College for secondary school so they would be deeply immersed in both sides of the Treaty partnership. You won't hear any Labour MP express admiration for a butcher like Traore. Labour strategists say the issues concerning Tāmaki Makaurau voters are the same as those worrying everyone else: jobs, health, homes and the cost of living – the very things at risk from Luxon's failure to get the economy booming as promised. They point to their candidate, Peeni Henare, being very much a traditional Labour man, with a strong whakapapa to the Māori Battalion and even the National Party and its Reform Party parent, as well as to a number of Ngāpuhi iwi plus Whakatōhea, Ngāti Kahungunu and Rongowhakaata. The strategists say Henare speaks better te reo than anyone in TPM but thinks a roof over the head, food on the kids' plates and a decent local primary school are more important than academics' latest theories about the 1840 translations of kawanatanga and tino rangatiratanga. While Henare supported TPM's parliamentary haka against the Treaty Principles Bill, he also saw that it breached Parliament's tikanga and had the mana to apologise. Insiders say the former Minister of Defence, ACC, Tourism and Forestry would be a senior minister in a new Labour Cabinet, to which Hipkins prefers to appoint only Labour ministers rather than add-ons from the Greens and TPM. Strategists point out that a Henare win would also bring Labour's 39-year-old Georgie Dansey into Parliament, whose whakapapa includes not just Ngāti Tūwharetoa but also the Māori Battalion and Māori All Blacks. With the economy in trouble, a fierce battle between Labour and TPM rather than Luxon's pillow-fight would undermine the second of National's re-election pillars. Henare has a major opportunity to prove his worth to his leader and party.

Latest Nielsen Data Shows Big Surge In Ad Spend By Finance Brands
Latest Nielsen Data Shows Big Surge In Ad Spend By Finance Brands

Scoop

time3 days ago

  • Scoop

Latest Nielsen Data Shows Big Surge In Ad Spend By Finance Brands

Press Release – Nielsen Ad Intel The nation's top ten financial advertisers for the period of July 2024 to June 2025 were Commonwealth Bank, Westpac, ANZ, NAB, Aware Super, American Express, Bankwest, Square, REST Super, and Afterpay. Australia's leading financial brands have significantly increased their advertising investment, showing 16% year-on-year growth, according to Nielsen's latest Ad Intel data. The nation's top ten financial advertisers for the period of July 2024 to June 2025 were Commonwealth Bank, Westpac, ANZ, NAB, Aware Super, American Express, Bankwest, Square, REST Super, and Afterpay. Total advertising spend by financial brands rose by 16%, climbing from $600 million in the previous year to $696 million. Nielsen's data also highlights the largest growth categories, which were brand advertising, followed closely by superannuation and credit card issuers. Digital platforms led the charge, with social media and general display advertising each capturing 23% of the overall spend. Traditional advertising remained significant, with metro TV accounting for 21%, followed by Out of Home (18%). Nielsen Ad Intel's Australia Commercial Lead, Rose Lopreiato, said: 'The significant increase in advertising spend reflects the strong competition within the financial services sector and underscores the industry's focus on digital transformation. Financial brands are also increasingly engaging consumers through digital channels – a trend we expect to continue as they target tech-savvy, digitally connected Australians. The financial sector's increased investment, particularly in brand-building and superannuation, demonstrates confidence in the Australian market and a commitment to long-term customer relationships'.

KiwiSaver: In wake of Aussie failure, what would happen here if a KiwiSaver provider failed?
KiwiSaver: In wake of Aussie failure, what would happen here if a KiwiSaver provider failed?

NZ Herald

time4 days ago

  • NZ Herald

KiwiSaver: In wake of Aussie failure, what would happen here if a KiwiSaver provider failed?

Providers are subject to oversight from a supervisor, who can also choose to appoint a third-party custodian or act as custodian themselves. 'I think we've got a more effective regulatory regime. It's set up really well to protect KiwiSaver members and investors,' Callanan said. There is always the risk that investments could go wrong, but KiwiSaver schemes do have some protections in place. Photo / Getty Images He said the supervisor was 'effectively a trustee'. 'We're in place to ensure that KiwiSaver providers are doing the right thing for investors. If there was an issue with a KiwiSaver provider then the supervisor would be able to step in and take control back and come up with a solution.' Callanan said that could involve appointing another manager if necessary. 'We have the power to step in and to take control back in the interests of those investors.' He said that because there were a limited number of independent supervisors, they were closely regulated by the Financial Markets Authority. 'In Australia, there are hundreds of responsible entities who play that role.' Callanan said if a fund manager was failing, it would not be able to access investor funds. 'That's another area that in those scenarios that I've seen in Australia hasn't worked. You've got fund managers just dipping into investor monies, you know, to go and buy a Lamborghini or whatever they feel like on a whim. 'That just couldn't happen here because we've got independent custodians and again, Public Trust is an independent custodian for a number of KiwiSaver providers, and that can give investors confidence.' He said there was also a strong conflict-of-interest regime in place. 'Even for fund managers who might undertake what is called a related-party transaction ... the Financial Markets Conduct Act stipulates the process they have to go through to work with their supervisor to get that transaction across the line.' But that does not mean you cannot lose money in KiwiSaver. Callanan said there was always the risk that investments could go wrong and financial markets might not perform as expected. 'But if you're with a KiwiSaver provider in New Zealand, you can have confidence that there's a mechanism in place in the supervisors that if something was to go wrong with that manager, the supervisor would step in and stop you falling down the metaphorical cliff. 'There's always the possibility that someone makes a silly financial decision or you could pick an investment that's really bad. My advice would be to avoid a situation where you have all your eggs in one basket.' He said that could only happen with the KiwiSaver schemes that allow people to choose their own investments. 'Most KiwiSaver providers are offering these diversified products and you can be really confident you've going to get a good outcome because you've spread your risk in an appropriate way.' Financial Markets Authority (FMA) director of markets, investors and reporting John Horner said the law prescribed the segregation of duties in relation to managed investment schemes. 'Generally, while the manager of the scheme is responsible for investment decisions, the custodian is responsible for holding and safeguarding the scheme property – segregation of legal ownership – and for keeping records of the scheme property – segregation of functions. Supervisors licensed by the FMA are responsible for custody. Depending on the scheme's governing documents, a supervisor may appoint another appropriate independent person as custodian. 'MIS [managed investment scheme] managers and supervisors are obliged to act with care, diligence and skill. MIS managers are expected to maintain strong capital positions, professional indemnity insurance, parent company guarantees or other, similar arrangements. Managers are also required to notify the supervisor if they are, or are likely to become, insolvent. The supervisor is responsible for monitoring the manager's performance of its functions and obligations, as well as its financial position. 'In the event that the fund manager becomes insolvent or is otherwise unable to continue operations, the supervisor has the power to appoint a temporary manager to ensure the continued management and operation of the fund until a permanent replacement is appointed.' – RNZ

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