Labour councils accused of ‘double standards' in war on landlords
Labour councils have been accused of double standards for fining private landlords while leaving their own properties in poor condition.
The Housing Ombudsman found that 11 housing providers, including four Labour-run councils, were guilty of failing to make emergency repairs in a review of 'severe maladministration decisions'.
Tenants were found to have been left battling broken ceilings, mould and broken heating systems by councils, despite those same local authorities fining private landlords tens of thousands for similar reasons.
It comes as the controversial Renters' Right Bill makes its way through Parliament towards Royal Assent.
From October, landlords will be required to carry out essential repairs within fixed time periods, such as dealing with damp and mould, under an element of the Bill known as 'Awaab's Law'.
Last year, the Ombudsman recorded a three-fold increase in complaints about mould and damp in council homes. Local authorities were ordered to pay out a record £1.7m in compensation to tenants as a result.
At the same time, councils have raked in some £300m in fees from licensing schemes as cash-strapped local authorities look to private landlords to balance their books.
Councils named in the more recent report included the Labour-run Brent, Hackney and Lambeth in London, as well as North Tyneside in the North East and Conservative-run Harlow.
Lambeth Council was singled out for leaving a mould complaint unresolved for four months, and for neglecting to inspect the property until it was contacted by the tenant's MP.
Nonetheless, in 2018, the council fined a landlord £10,000 for cramming nine tenants into a five-bedroom property with an 'unsatisfactory' fire alarm system.
In 2023, the council was found to have paid out £120,615 in compensation to tenants, the highest amount out of any local authority in England.
A Lambeth Council spokesman said: 'We have fully accepted and complied with the Ombudsman's findings; we have apologised to the tenant and paid them compensation – including for the cost of replacing her floor – in recognition of the inconvenience and frustration this had caused her.'
Brent Council, meanwhile, was found by the Ombudsman to have left five children in a house with a broken ceiling for six weeks.
Last year, a private landlord in the borough was fined £50,000 for charging a family of eight £3,500 a month to live in a 'house of horrors' that included a rat infestation, a leak and a broken toilet.
The Ombudsman said landlords falsely claimed 'no access' to avoid making repairs, 'despite sometimes limited evidence that the landlord notified the resident it would be attending'.
Other common failures highlighted by the Ombudsman included record-keeping, communication and the wrong trades being sent to do work. In one case, a plumber was sent to fix a roof leak.
The report said: 'This matters because there is a power imbalance, with most residents having limited choice over their landlord.
'So, it is unfair for neighbours living in similar properties with similar problems to experience different service levels.'
Richard Blakeway, the Housing Ombudsman, told trade publication The Negotiator that the law would mean 'the same local authorities that currently enforce housing standards against private landlords will themselves be accountable to their tenants, who will be able to take them to court'.
The Local Government Association, which represents councils across England and Wales, was approached for comment.
Brent, Hackney, North Tyneside and Harlow councils were approached for comment.
Broaden your horizons with award-winning British journalism. Try The Telegraph free for 1 month with unlimited access to our award-winning website, exclusive app, money-saving offers and more.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles

4 hours ago
Sudan civil war overwhelms border town in neighbor Chad as refugees find little help
ADRE, Chad -- Fatima Omas Abdullah wakes up every morning with aches and pains from sleeping on bare ground for almost two years. She did not expect Sudan's civil war to displace her for so long into neighboring Chad. 'There is nothing here,' she said, crying and shaking the straw door of her makeshift home. Since April 2023, she has been in the Adre transit camp a few hundred meters from the Sudanese border, along with almost a quarter-million others fleeing the fighting. Now the U.S.- backed aid system that kept hundreds of thousands like Abdullah alive on the edge of one of the world's most devastating wars is fraying. Under the Trump administration, key foreign aid has been slashed and funding withdrawn from United Nations programs that feed, treat and shelter refugees. In 2024, the U.S. contributed $39.3 million to the emergency response in Chad. So far this year, it has contributed about $6.8 million, the U.N. says. Overall, only 13% of the requested money to support refugees in Chad this year has come in from all donors, according to U.N. data. In Adre, humanitarian services were already limited as refugees are meant to move to more established camps deeper inside Chad. Many Sudanese, however, choose to stay. Some are heartened by the military's recent successes against rival paramilitary forces in the capital, Khartoum. They have swelled the population of this remote, arid community that was never meant to hold so many. Prices have shot up. Competition over water is growing. Adre isn't alone. As the fighting inside Sudan's remote Darfur region shifts, the stream of refugees has created a new, more isolated transit camp called Tine. Since late April, 46,000 people have arrived. With the aid cuts, there is even less to offer them there. Adre has become a fragile frontline for an estimated 235,000 Sudanese. They are among the 1.2 million who have fled into eastern Chad. Before the civil war, Adre was a town of about 40,000. As Sudanese began to arrive, sympathetic residents with longtime cross-border ties offered them land. Now there is a sea of markets and shelters, along with signs of Sudanese intending to stay. Some refugees are constructing multi-story buildings. Sudanese-run businesses form one of Adre's largest markets. Locals and refugees barter in Sudanese pounds for everything from produce to watches. 'There is respect between the communities,' said resident Asadiq Hamid Abdullah, who runs a donkey cart. 'But everyone is complaining that the food is more expensive.' Chad is one of the world's poorest countries, with almost 50% of the population living below the poverty line. Locals say the price of water has quadrupled since the start of Sudan's civil war as demand rises. Sudanese women told The Associated Press that fights had broken out at the few water pumps for them, installed by the International Committee of the Red Cross and Doctors Without Borders. Even food aid could run out shortly. The U.N. World Food Program says funding to support Sudanese refugees in Adre is guaranteed only until July, as the U.S. aid cuts force a 30% reduction in staff worldwide. The U.N. refugee agency has seen 30% of its funding cut for this area, eastern Chad. Samia Ahmed, who cradled her 3-year-old and was pregnant with her second child, said she has found work cleaning and doing laundry because the WFP rations don't last the month. 'I see a gloomy future,' she said. Sudanese are trying to fill gaps in aid, running private schools and their own humanitarian area with a health clinic and women's center. Local and U.N. authorities, however, are increasing the pressure on them to leave Adre. There are too many people here, they say. 'A vast city,' said Hamit Hadjer Abdullai with Chad's National Commission for the Reception and Reintegration of Refugees. He said crime was increasing. Police warn of the Colombians, a Sudanese gang. Locals said it operates with impunity, though Abdullai claimed that seven leaders have been jailed. 'People must move,' said Benoit Kayembe Mukendi, the U.N. refugee agency's local representative. 'For security reasons and for their protection.' As the Chadian population begins to demand their land back, Mukendi warned of a bigger security issue ahead. But most Sudanese won't go. The AP spoke to dozens who said they had been relocated to camps and returned to Adre to be closer to their homeland and the transit camp's economic opportunities. There are risks. Zohal Abdullah Hamad was relocated but returned to run a coffee stand. One day, a nearby argument escalated and gunfire broke out. Hamad was shot in the gut. 'I became cold. I was immobile,' she said, crying as she recalled the pain. She said she has closed her business. The latest Sudanese arrivals to Adre have no chance to establish themselves. On the order of local authorities, they are moved immediately to other camps. The U.N. said it is transporting 2,000 of them a day. The new and rapidly growing camp of Tine, around 180 kilometers (111 miles) north of Adre, has seen 46,000 refugees arrive since late April from Northern Darfur. Their sheer numbers caused a U.N. refugee representative to gasp. Thousands jostle for meager portions of food distributed by community kitchens. They sleep on the ground in the open desert, shaded by branches and strips of fabric. They bring witness accounts of attacks in Zamzam and El-Fasher: rape, robbery, relatives shot before their eyes. With the U.S. aid cuts, the U.N. and partners cannot respond as before, when people began to pour into Adre after the start of the war, U.N representative Jean Paul Habamungu Samvura said. 'If we have another Adre here … it will be a nightmare.' ___


San Francisco Chronicle
4 hours ago
- San Francisco Chronicle
Sudan civil war overwhelms border town in neighbor Chad as refugees find little help
ADRE, Chad (AP) — Fatima Omas Abdullah wakes up every morning with aches and pains from sleeping on bare ground for almost two years. She did not expect Sudan's civil war to displace her for so long into neighboring Chad. 'There is nothing here,' she said, crying and shaking the straw door of her makeshift home. Since April 2023, she has been in the Adre transit camp a few hundred meters from the Sudanese border, along with almost a quarter-million others fleeing the fighting. Now the U.S.- backed aid system that kept hundreds of thousands like Abdullah alive on the edge of one of the world's most devastating wars is fraying. Under the Trump administration, key foreign aid has been slashed and funding withdrawn from United Nations programs that feed, treat and shelter refugees. In 2024, the U.S. contributed $39.3 million to the emergency response in Chad. So far this year, it has contributed about $6.8 million, the U.N. says. Overall, only 13% of the requested money to support refugees in Chad this year has come in from all donors, according to U.N. data. In Adre, humanitarian services were already limited as refugees are meant to move to more established camps deeper inside Chad. Many Sudanese, however, choose to stay. Some are heartened by the military's recent successes against rival paramilitary forces in the capital, Khartoum. They have swelled the population of this remote, arid community that was never meant to hold so many. Prices have shot up. Competition over water is growing. Adre isn't alone. As the fighting inside Sudan's remote Darfur region shifts, the stream of refugees has created a new, more isolated transit camp called Tine. Since late April, 46,000 people have arrived. With the aid cuts, there is even less to offer them there. 235,000 Sudanese in a border town Adre has become a fragile frontline for an estimated 235,000 Sudanese. They are among the 1.2 million who have fled into eastern Chad. Before the civil war, Adre was a town of about 40,000. As Sudanese began to arrive, sympathetic residents with longtime cross-border ties offered them land. Now there is a sea of markets and shelters, along with signs of Sudanese intending to stay. Some refugees are constructing multi-story buildings. Sudanese-run businesses form one of Adre's largest markets. Locals and refugees barter in Sudanese pounds for everything from produce to watches. 'There is respect between the communities,' said resident Asadiq Hamid Abdullah, who runs a donkey cart. 'But everyone is complaining that the food is more expensive.' Chad is one of the world's poorest countries, with almost 50% of the population living below the poverty line. Locals say the price of water has quadrupled since the start of Sudan's civil war as demand rises. Sudanese women told The Associated Press that fights had broken out at the few water pumps for them, installed by the International Committee of the Red Cross and Doctors Without Borders. Even food aid could run out shortly. The U.N. World Food Program says funding to support Sudanese refugees in Adre is guaranteed only until July, as the U.S. aid cuts force a 30% reduction in staff worldwide. The U.N. refugee agency has seen 30% of its funding cut for this area, eastern Chad. Samia Ahmed, who cradled her 3-year-old and was pregnant with her second child, said she has found work cleaning and doing laundry because the WFP rations don't last the month. 'I see a gloomy future,' she said. Sudanese try to fill aid gaps Sudanese are trying to fill gaps in aid, running private schools and their own humanitarian area with a health clinic and women's center. Local and U.N. authorities, however, are increasing the pressure on them to leave Adre. There are too many people here, they say. 'A vast city,' said Hamit Hadjer Abdullai with Chad's National Commission for the Reception and Reintegration of Refugees. He said crime was increasing. Police warn of the Colombians, a Sudanese gang. Locals said it operates with impunity, though Abdullai claimed that seven leaders have been jailed. 'People must move,' said Benoit Kayembe Mukendi, the U.N. refugee agency's local representative. 'For security reasons and for their protection.' As the Chadian population begins to demand their land back, Mukendi warned of a bigger security issue ahead. But most Sudanese won't go. The AP spoke to dozens who said they had been relocated to camps and returned to Adre to be closer to their homeland and the transit camp's economic opportunities. There are risks. Zohal Abdullah Hamad was relocated but returned to run a coffee stand. One day, a nearby argument escalated and gunfire broke out. Hamad was shot in the gut. 'I became cold. I was immobile,' she said, crying as she recalled the pain. She said she has closed her business. The latest Sudanese arrivals to Adre have no chance to establish themselves. On the order of local authorities, they are moved immediately to other camps. The U.N. said it is transporting 2,000 of them a day. In Tine, arriving Sudanese find nothing The new and rapidly growing camp of Tine, around 180 kilometers (111 miles) north of Adre, has seen 46,000 refugees arrive since late April from Northern Darfur. Their sheer numbers caused a U.N. refugee representative to gasp. Thousands jostle for meager portions of food distributed by community kitchens. They sleep on the ground in the open desert, shaded by branches and strips of fabric. They bring witness accounts of attacks in Zamzam and El-Fasher: rape, robbery, relatives shot before their eyes. With the U.S. aid cuts, the U.N. and partners cannot respond as before, when people began to pour into Adre after the start of the war, U.N representative Jean Paul Habamungu Samvura said. 'If we have another Adre here … it will be a nightmare.' ___


Hamilton Spectator
4 hours ago
- Hamilton Spectator
Sudan civil war overwhelms border town in neighbor Chad as refugees find little help
ADRE, Chad (AP) — Fatima Omas Abdullah wakes up every morning with aches and pains from sleeping on bare ground for almost two years. She did not expect Sudan's civil war to displace her for so long into neighboring Chad. 'There is nothing here,' she said, crying and shaking the straw door of her makeshift home. Since April 2023, she has been in the Adre transit camp a few hundred meters from the Sudanese border, along with almost a quarter-million others fleeing the fighting. Now the U.S.- backed aid system that kept hundreds of thousands like Abdullah alive on the edge of one of the world's most devastating wars is fraying. Under the Trump administration, key foreign aid has been slashed and funding withdrawn from United Nations programs that feed, treat and shelter refugees. In 2024, the U.S. contributed $39.3 million to the emergency response in Chad. So far this year, it has contributed about $6.8 million, the U.N. says. Overall, only 13% of the requested money to support refugees in Chad this year has come in from all donors, according to U.N. data. In Adre, humanitarian services were already limited as refugees are meant to move to more established camps deeper inside Chad. Many Sudanese, however, choose to stay. Some are heartened by the military's recent successes against rival paramilitary forces in the capital, Khartoum. They have swelled the population of this remote, arid community that was never meant to hold so many. Prices have shot up. Competition over water is growing. Adre isn't alone. As the fighting inside Sudan's remote Darfur region shifts, the stream of refugees has created a new, more isolated transit camp called Tine. Since late April, 46,000 people have arrived. With the aid cuts, there is even less to offer them there. 235,000 Sudanese in a border town Adre has become a fragile frontline for an estimated 235,000 Sudanese. They are among the 1.2 million who have fled into eastern Chad. Before the civil war, Adre was a town of about 40,000. As Sudanese began to arrive, sympathetic residents with longtime cross-border ties offered them land. Now there is a sea of markets and shelters, along with signs of Sudanese intending to stay. Some refugees are constructing multi-story buildings. Sudanese-run businesses form one of Adre's largest markets. Locals and refugees barter in Sudanese pounds for everything from produce to watches. 'There is respect between the communities,' said resident Asadiq Hamid Abdullah, who runs a donkey cart. 'But everyone is complaining that the food is more expensive.' Chad is one of the world's poorest countries, with almost 50% of the population living below the poverty line. Locals say the price of water has quadrupled since the start of Sudan's civil war as demand rises. Sudanese women told The Associated Press that fights had broken out at the few water pumps for them, installed by the International Committee of the Red Cross and Doctors Without Borders. Even food aid could run out shortly. The U.N. World Food Program says funding to support Sudanese refugees in Adre is guaranteed only until July, as the U.S. aid cuts force a 30% reduction in staff worldwide. The U.N. refugee agency has seen 30% of its funding cut for this area, eastern Chad. Samia Ahmed, who cradled her 3-year-old and was pregnant with her second child, said she has found work cleaning and doing laundry because the WFP rations don't last the month. 'I see a gloomy future,' she said. Sudanese try to fill aid gaps Sudanese are trying to fill gaps in aid, running private schools and their own humanitarian area with a health clinic and women's center. Local and U.N. authorities, however, are increasing the pressure on them to leave Adre. There are too many people here, they say. 'A vast city,' said Hamit Hadjer Abdullai with Chad's National Commission for the Reception and Reintegration of Refugees. He said crime was increasing. Police warn of the Colombians, a Sudanese gang. Locals said it operates with impunity, though Abdullai claimed that seven leaders have been jailed. 'People must move,' said Benoit Kayembe Mukendi, the U.N. refugee agency's local representative. 'For security reasons and for their protection.' As the Chadian population begins to demand their land back, Mukendi warned of a bigger security issue ahead. But most Sudanese won't go. The AP spoke to dozens who said they had been relocated to camps and returned to Adre to be closer to their homeland and the transit camp's economic opportunities. There are risks. Zohal Abdullah Hamad was relocated but returned to run a coffee stand. One day, a nearby argument escalated and gunfire broke out. Hamad was shot in the gut. 'I became cold. I was immobile,' she said, crying as she recalled the pain. She said she has closed her business. The latest Sudanese arrivals to Adre have no chance to establish themselves. On the order of local authorities, they are moved immediately to other camps. The U.N. said it is transporting 2,000 of them a day. In Tine, arriving Sudanese find nothing The new and rapidly growing camp of Tine, around 180 kilometers (111 miles) north of Adre, has seen 46,000 refugees arrive since late April from Northern Darfur. Their sheer numbers caused a U.N. refugee representative to gasp. Thousands jostle for meager portions of food distributed by community kitchens. They sleep on the ground in the open desert, shaded by branches and strips of fabric. They bring witness accounts of attacks in Zamzam and El-Fasher: rape, robbery, relatives shot before their eyes. With the U.S. aid cuts, the U.N. and partners cannot respond as before, when people began to pour into Adre after the start of the war, U.N representative Jean Paul Habamungu Samvura said. 'If we have another Adre here … it will be a nightmare.' ___ For more on Africa and development: The Associated Press receives financial support for global health and development coverage in Africa from the Gates Foundation. The AP is solely responsible for all content. Find AP's standards for working with philanthropies, a list of supporters and funded coverage areas at . Error! Sorry, there was an error processing your request. There was a problem with the recaptcha. Please try again. You may unsubscribe at any time. By signing up, you agree to our terms of use and privacy policy . This site is protected by reCAPTCHA and the Google privacy policy and terms of service apply. Want more of the latest from us? Sign up for more at our newsletter page .