Carnival Cruise Line celebrated for heroic rescue
Just a week after Carnival Paradise rescued a group of refugees from an adrift vessel near Cuba, another Carnival Cruise Line ship's crew sprang into action to make a dramatic rescue on the other side of the world.
Carnival Splendor was sailing south of New Caledonia in the South Pacific during an eight-day cruise from Sydney when the Maritime Rescue Coordination Centre in Noumea alerted them of a distress call from a disabled catamaran carrying four people and three dogs.Carnival Splendor was five hours away from the catamaran and immediately rushed to their aid in the middle of the night, as cruise ships will always do when they learn of anyone in peril at sea.
One of the rescued couples, who feared for their lives while stranded on board the disabled catamaran, have since recounted the frightening ordeal and the cruise ship's extraordinary response, in a touching letter addressed to the entire Carnival Cruise Line crew.Carnival Cruise Line Brand Ambassador John Heald shared the letter from rescued sailors Juli and Ivan on his popular Facebook page that's followed by more than 600,000 Carnival cruisers.
'To all the Carnival crew, we are Juli and Ivan, two Argentinians 25 years old, traveling around the world for one year. We got the opportunity of crossing from Australia to Fiji in a catamaran, a bit more than a month ago, and from what you all know, it didn't end as expected,' the letter began.
The sailors detailed how they ended up adrift at sea hundreds of miles from land.'After 8 days of crossing the ocean and having lost both engines, we were caught in a storm, which first made us think we were going to get hit by lightning and ended up breaking our mast in two after 50 knots of wind surprised us. 200 nautical miles away from New Caledonia, and this being our first passage, we were frightened to death,' they explained.
The sailors reported contacting every coast station they could, but did not receive a reply for hours until the voice of Carnival Splendor Captain Eduardo Ferrone brought them hope.
'After two hours with no news, we received a call from your captain, saying he knew about our situation and that by doubling their speed in the middle of the storm, could reach us in just five hours. That was and will [for]ever be the best notice of our lives,' the letter emphasized.'After 5 hours, hoping the catamaran didn't sink because of the mast hitting us on every wave, we received the second-best call of our lives, from your captain asking us to drop the first flare, and straight away confirming he could see us,' the letter continued.
Finally, Carnival Splendor reached them at 3 a.m., swiftly bringing them aboard the cruise ship and saving their lives.
But what Carnival crew members did for them did not end there.
'What followed was just beyond reality,' the letter continued. 'This boat and its crew not only saved us but gave us all kindness, warmth, smiles, and attention which made recovering a completely different experience and a much easier one. There are no words to thank you all for being part of this recovery and exceeding expectations. Human values on board showed us better, and for that, we will be forever thankful.'
More Carnival cruise news:The letter ended with heartfelt words of gratitude to Carnival Splendor's captain and several other crew members whom Juli and Ivan thanked by name.
'Special thanks to the Captain, Eduardo Ferrone, for being our guiding light in the middle of the ocean, giving us hope by making the call to save us and taking us back to land,' the emotional letter read.
The rescued sailors went on to thank many other crew members who not only made sure they were safe, but who received them with exceptional kindness and concern for their health, well-being, and happiness.
'To all of you, thanks for the warm words and treatment, this would have been a different story if it wasn't for you," they added. "We will forever be grateful to Carnival Cruise Line.'
(The Arena Group will earn a commission if you book a cruise.)
, or email Amy Post at or call or text her at 386-383-2472.
This story was originally reported by Come Cruise With Me on May 28, 2025, where it first appeared.
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