University of Melbourne's Mobile Learning Unit (MLU) Selects Rimini Solutions™ for Salesforce to Manage and Enhance its eLearning Platform

Ottawa Citizen

28-04-2025

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Rimini Street to provide managed and professional services for the highly customized and integrated Salesforce environment which serves as the core of MLU's curriculum and case management processes
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LAS VEGAS — Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced that the Mobile Learning Unit (MLU) at the University of Melbourne has selected Rimini Manage™ and Rimini Consult™ for Salesforce as its strategy to bring stability and enhancement to its eLearning platform.
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'With Rimini Street, we can balance both our internal and external resources in a cost-effective way, ensure the knowledge of our critical in-house skills is retained, and look towards the future of our business.' – Pat Violo, Program Office Manager, MLU
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The MLU is on a mission to make learning accessible, engaging and simplified. Through the successful launch of its eLearning platform, the higher learning institute provides end-to-end learning solutions for education providers, ranging from course creation and instructional design to learning management system (LMS) hosting and learner support. The Salesforce Platform serves as the core system, facilitating seamless student access, case management, and reporting.
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'Salesforce is integral to our operations. If it were to go down, it would impact student access to courses and our ability to manage support issues,' said Pat Violo, program office manager at MLU. 'One of our key challenges was retaining a deep Salesforce knowledge base to implement best practices and keep the platform running as efficiently as possible. That's where Rimini Street came in to fill the knowledge and resource gap, and we're excited to take our eLearning capability to new heights through our partnership.'
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Following a rigorous selection process, MLU identified Rimini Solutions™ for Salesforce as the ideal solution due to Rimini Street's extensive and proven history of providing support for mission-critical systems such as Salesforce. A certified Salesforce MSP Partner and Salesforce Consulting Partner, Rimini Street offers organizations managed and professional services for both on-premises and virtual resources.
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'While many Salesforce partners specialize in managed services or professional services, our ability to provide both capabilities sets us apart in the industry,' said David Rowe, chief product and marketing officer at Rimini Street. 'Building on the operational efficiency, stability and flexibility we provide our Salesforce clients, we help unlock new potential for their systems, delivering innovation and business transformation needed to remain competitive – all from one trusted source.'
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'We spoke with several Salesforce clients and did our own internal assessment of risks and rewards for making the switch to Rimini Street. What we learned was that Rimini Street provides cost-effective, high-quality support which draws on global expertise and a vast resource network, making them a strong partner, well-positioned to support our complex Salesforce environment,' said Violo.
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'With our systems stabilized, we'll be engaging Rimini Street to help evolve our offerings, allowing us to sell more of our courses and the full LMS solution,' continued Violo. 'With Rimini Street, we can balance both our internal and external resources in a cost-effective way, ensure the knowledge of our critical in-house skills is retained, and look towards the future of our business.'
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Learn more about how Rimini Street's services for Salesforce can help your organization achieve stability and growth.
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About Rimini Street, Inc.
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Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
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To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.
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Forward-Looking Statements
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Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as 'anticipate,' 'believe,' 'continue,' 'could,' 'currently,' 'estimate,' 'expect,' 'forecast,' 'future,' 'intend,' 'may,' 'might,' 'outlook,' 'plan,' 'possible,' 'goal,' 'potential,' 'predict,' 'project,' 'seem,' 'seek,' 'should,' 'will,' 'would' or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street's business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, adverse developments in and costs associated with defending pending litigation or any new litigation, including the disposition of pending motions to appeal and any new claims; any additional expenses to be incurred to comply with any injunction ordered by the courts relating to the Rimini II litigation matter and the impact on future period revenue and costs incurred related to these efforts; changes in the business environment in which Rimini Street operates, including the impact of any macro-economic trends and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; the evolution of the enterprise software management and support landscape and our ability to attract and retain clients and further penetrate our client base; significant competition in the software support services industry; customer adoption of our expanded portfolio of products and services and products and services we expect to introduce; our expectations regarding new product offerings, partnerships and alliance programs, including but not limited to our partnership with ServiceNow; our ability to grow our revenue and accurately forecast revenue, along with the results of any efforts to manage costs in light of current revenue expectations and expansion of our offerings; the expected impact of reductions in our workforce during the last and current fiscal year and associated reorganization costs; estimates of our total addressable market and expectations of client savings relative to use of other providers; variability of timing in our sales cycle; risks relating to retention rates, including our ability to accurately predict retention rates; the loss of one or more members of our management team; our ability to attract and retain additional qualified personnel, including sales personnel, and retain key personnel; our business plan, our ability to grow in the future and our ability to achieve and maintain profitability; our plans to wind-down the offering of services for Oracle PeopleSoft products, which may be impacted by pending decisions in the Rimini II litigation; the volatility of our stock price and related compliance with stock exchange requirements; our need and ability to raise equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; risks associated with global operations; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats; any deficiencies associated with generative artificial intelligence (AI) technologies potentially used by us or used by our third-party vendors and service providers; our ability to protect the confidential information of our employees and clients and to comply with privacy regulations; our ability to maintain an effective system of internal control over financial reporting; our ability to maintain, protect and enhance our brand and intellectual property; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take, tariff costs (including tariff relief or the ability to mitigate tariffs, particularly in light of proposed policies of the new Presidential administration), a failure by us to establish adequate tax reserves, or our ability to realize benefits from our net operating losses; any negative impact of environmental, social and governance (ESG) matters on our reputation or business and the exposure of our business to additional costs or risks from our reporting on such matters; our ability to maintain our good standing with the United States government and international governments and capture new contracts with governmental entities/agencies; our credit facility's ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk, including uncertainty from the transition to SOFR or other interest rate benchmarks; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; uncertainty as to the long-term value of Rimini Street's equity securities; catastrophic events that disrupt our business or that of our clients; and those discussed under the heading 'Risk Factors' in Rimini Street's Annual Report on Form 10-K filed on February 27, 2025, and as updated from time to time by Rimini Street's future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street's expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street's assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street's assessments as of any date subsequent to the date of this communication.