Capital shifts to digital payments, cashless system
Under the new initiative, citizens will no longer be required to visit CDA offices in person to pay for services such as property tax, water bills, land transfer fees, and parking charges. Instead, all payments will be processed online through a cashless digital platform.
To facilitate this transformation, the Authority will develop an integrated online portal and mobile applications in partnership with various banks.
The decision was finalised during a meeting held on Thursday, chaired by CDA Chairman Muhammad Ali Randhawa and attended by board members and senior officials. The session focused on ensuring the comprehensive implementation of a cashless system across all CDA functions.
Participants discussed strategies to promote digital transactions, with particular emphasis on QR code-based payment systems, enabling residents to conveniently pay their dues from home.
Randhawa noted that the adoption of a cashless framework will enhance transparency, accelerate public service delivery, and contribute to the broader vision of establishing Islamabad as a leading digital capital.
The meeting also approved the rollout of QR code payment systems at CDA offices and service centres. Plans were announced to initiate staff training programmes and public awareness campaigns to support the transition. Additionally, a pilot project will be launched in select parking areas, beginning with departments that experience higher volumes of public interaction.
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