‘We take data security seriously': Scale AI locks down sensitive files of Google, Meta and xAI that were reportedly made publicly accessible
Scale AI
has secured sensitive project files of clients, including
Meta
and
xAI
, after a report suggested that thousands of them, stored in
Google
Docs, were publicly accessible via links. Following the report, Scale AI, which uses human gig workers to improve the AI models of major tech companies, have now secured those files. A report by Business Insider cited four Scale contractors who remained anonymous to claim that this action temporarily prevented teams of workers from opening training documents. According to the report, thousands of Scale AI files that were previously reviewed and found to be public are now private. The company also recently resolved many of the document access issues for teams and contributors who are now being granted individual access to documents, one worker confirmed.
What Scale AI said about securing its clients' files from public access
In a statement to BI, a Scale AI spokesperson said,
'We take
data security
seriously. We remain committed to robust technical and policy safeguards to protect confidential information and are always working to strengthen our practices.'
The company also said that it is conducting a thorough investigation and has disabled public document sharing from its systems. However, the company has yet to comment on the specific security changes it has implemented.
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While the report didn't mention any signs of a data breach at Scale AI, cybersecurity experts said that publicly accessible documents could expose the company to potential hacking risks.
As per the previous report, Scale AI left over 85 public Google Docs accessible online, exposing sensitive and confidential information related to AI projects for clients like Google and Meta.
Some documents also contained employee contact details. The issue came to light after the older report prompted Scale AI to restrict document sharing. The sudden lockdown disrupted work for many contractors, with some teams losing access mid-task.
The document lockout further added to the uncertainty faced by Scale AI contractors, who were already impacted by Meta's investment and hiring of CEO Alexandr Wang for its new AI initiative.
Following the deal, Google paused several projects with Scale AI, and both OpenAI and xAI also halted work with the company. Contractors reported that projects were paused without warning, and while Scale AI informed them about the Meta investment, many were reportedly not notified about the client pullbacks.
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