SMRT reports unauthorised post on its X account, says investigation under way
At 11.08pm on July 27, a photo of a woman in traditional attire was posted on SMRT's official X account, accompanied by the caption 'R'.
SINGAPORE – SMRT has reported an unauthorised post to X that appeared on the train operator's official social media account late on July 27.
At 1 1.08pm on July 27, a photo of a South Asian woman in traditional attire was posted on the account, accompanied by the caption 'R'.
Checks by The Straits Times showed that the post remained online for about 10 minutes before it was removed.
During that brief window, it garnered over 2,000 views and was reposted more than 20 times , a figure that is higher than the account's usual engagement rate. SMRT's official X account SMRT Corporation has over 471,000 followers. The page typically posts announcements and update s on disruptions to train services .
In response to queries from ST, SMRT on July 28 sa id it was looking into the matter.
'We are aware of an unauthorised post that appeared on our official X account late Sunday night. We have reported the incident to X and are currently investigating this matter,' said Ms Margaret Teo , its group chief communications officer.
The post sparked confusion online, with users of online platforms Reddit and HardwareZone sharing screenshots and speculating that SMRT's X account might have been hacked, or that a page administrator had accidentally posted a personal photo. Others questioned if the account had been spoofed.
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ST has sent further queries to SMRT.
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