I've found the rudest Vinted seller EVER – people are stunned when I show them her ‘unhinged' messages pestering me
Rachel Hutchinson, a mother from the UK, buys and sells items on the secondhand marketplace app, but was recently left lost for words after she was pestered numerous times to collect her parcel, just 24 hours after it arrived at the collection point.
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Shocked by the jaw-dropping messages she received from the Vinted user, Rachel took to social media to share screenshots of the conversation, leaving many totally stunned.
Posting online, the mother gasped: 'This has got to be the rudest person I have ever spoken to in my life on Vinted.
'I felt sorry for her, because she's obviously filled with that hatred inside her. She was so p****d off at me for not collecting this parcel within 48 hours.'
Rachel then explained why she didn't immediately collect her parcel, as she recognised: 'Now I'm sorry but I have my girls two of the days. I went one of the days, I forgot my ID.
'The first day I went, they hadn't sorted the parcels out.
'I didn't realise that Satan was on the other end of Vinted.
'When I have got my children, I am not doing anything else but spending time with them. I don't go on my phone much, I don't film any content, I like to be with them, so my nights aren't going to be wasted telling them they can't go to the park because we've got to pick up a parcel. I'll do that on the days I don't have them.
'My parcel arrived 24 hours before this first message.'
The first message from the angry seller, who sold Rachel a pair of black trainers for just £6, read: 'Hi I would really appreciate it if you could collect today.'
Moments later, that same day, another message popped up which read: 'I can appreciate being busy but this is getting silly now. Feedback will reflect this.'
I've made almost £4.5k on Vinted & here's the 18 unexpected brands that will make you a fortune, including Jane Norman
Rachel didn't reply to the messages, but the following day was hit with a barrage of abuse.
The following morning, Rachel received a message that read: 'Actually you know what, don't. Let it come back to me, l've had enough of this now.
'You are clearly playing some kind of weird game and will probably find fault with the shoes.'
The angry Vinted seller then went on to accuse: 'What's it gonna be, busy at work? Granny had a fall? I'm really curious!
'Why buy stuff off Vinted if you aren't going to collect it? Do you actually enjoy wasting people's time?'
Rachel confirmed that she was 'busy' and 'didn't know that it was going to be a problem' that she hadn't collected the parcel within the first two days.
On Vinted, the collection window for parcels at pick-up points is typically between seven and 10 days, depending on the carrier.
While InPost usually allow three days, Evri and Yodel often allow 10 days.
If a parcel isn't collected within the specified time, it will be returned to the sender.
Why I hate Vinted, a real-life view
Fabulous Associate Editor Sarah Barns opens up on why she hates Vinted:
It's the king of second-hand fashion but I hate Vinted.
There I said it. Yes, it stops items going into landfill. Yes, it helps create additional side-hustle income for many.
And yes, you can get things at bargain prices. But it is just not my (shopping) bag.
From personal experience, I've bought 'cheap' bundles of children's clothes only for them to arrive dirty and misshapen.
Plus, with postage and buyer protection they didn't feel like such a great deal. I much prefer going to my local charity shop or supermarket for kids' stuff.
I've also bought more premium high-street items - a dress from Arket and a skirt from Cos - only to find they didn't fit properly and the colours were faded.
I attempted a bout of selling stuff but gave up after my £110 Veja trainers got lost in the post and I spent two hours on the phone to Royal Mail.
A major gripe with it is that it still encourages you to spend, spend, spend. I'm not sure I needed the items I did purchase, I just didn't want to miss out.
Also, the reselling of fast-fashion items - a £5 Shein top on Vinted for £17.50 - makes me feel a bit queasy.
Clothes shopping has become a daily hobby for a lot of people when really it should be something that's done once or twice a year as a necessity.
But the 18 million Vinted app users clearly disagree with me.
Stunned by the rude and threatening remarks, Rachel responded to the seller to explain why she hadn't yet been able to collect the parcel.
But to this, the Vinted seller accused her of being 'very weird' and suggested she was 'playing some kind of game'.
In response, Rachel expressed her shock at the situation, as she confirmed: 'I let people that buy from me take however long they want [to pick parcels up].
'I understand they've got other commitments than just picking the parcel up.'
Social media users react
At the time of writing, the TikTok clip, which was posted under the username @ rachmariex, had clearly left many open-mouthed, as it had quickly racked up 80,200 views, 1,392 likes and 137 comments.
Social media users were stunned by Rachel's Vinted experience and many took to the comments to express this.
One person gasped: 'Can you report them to Vinted? They are unhinged.'
Another added: 'Completely unhinged response.'
A third commented: 'People on Vinted are feral.'
Meanwhile, someone else agreed: 'Savage, think she needs a hug.'
Do you need to pay tax on items sold on Vinted?
QUICK facts on tax from the team at Vinted...
The only time that an item might be taxable is if it sells for more than £6,000 and there is profit (sells for more than you paid for it). Even then, you can use your capital gains tax-free allowance of £3,000 to offset it.
Generally, only business sellers trading for profit (buying goods with the purpose of selling for more than they paid for them) might need to pay tax. Business sellers who trade for profit can use a tax-free allowance of £1,000, which has been in place since 2017.
More information here: vinted.co.uk/no-changes-to-taxes
But at the same time, others claimed that they understood the sellers' frustration at Rachel not collecting the parcel.
One woman wrote: 'Tbh you should of picked it up sooner, you never know people might be waiting for that money to eat... In reality it would of taken at least half and hour.'
A second chimed in: 'Not picking stuff up really irritates me. For Bigger Vinted sellers it's annoying. The messages were a bit strong but she is right when she says, don't buy if you can't collect. You could have walked to get parcel with kids then to the park.'
Meanwhile, another Vinted seller recognised: 'It's annoying when people take forever to collect.'
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