
Kuwait Launches Digital Marine Licenses via ‘Kuwait Mobile ID' App
KUWAIT CITY, May 4: The Public Authority for Civil Information (PACI) announced on Sunday the launch of a new feature within the 'Kuwait Mobile ID' mobile application, enabling users to add marine boat driving licenses to their digital e-wallet.
In an official statement, the Authority noted that this initiative is part of ongoing efforts to advance digital transformation and simplify access to official documents for both citizens and residents. The newly added feature allows users to view their marine driving licenses electronically, eliminating the need for physical copies.

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Arab Times
5 days ago
- Arab Times
Resident Data Now Accessible to Property Owners Through Sahel App
KUWAIT CITY, June 24: The Public Authority for Civil Information (PACI) has announced the launch of the new 'Resident Data Service' through the unified government e-services application, Sahel. According to the authority, this service allows property owners to independently monitor their properties by reviewing the residency data of individuals living in their buildings. If any discrepancies are found, owners can submit a complaint directly through the application.

Kuwait Times
19-06-2025
- Kuwait Times
PAHW delivers over 44,000 services in May; projects exceed targets
KUWAIT: The Public Authority for Housing Welfare (PAHW) announced on Thursday that its Citizen Services Department delivered a total of 44,289 services during the month of May, with 24,847 services processed via the authority's electronic platforms and the 'Sahel' unified government application. Additionally, 17,397 inquiries were handled through telephone and chatbot systems, while 2,045 services were provided through in-person reception centers. Deputy Director General for Public Relations and Development Affairs and official PAHW spokesperson Omar Al-Ruwaih reviewed the Authority's operational achievements in May, highlighting notable progress in several housing and infrastructure projects. He revealed that the completion rates for three infrastructure contracts and a main roads contract in the South Sabah Al-Ahmad project have significantly surpassed contractual expectations. The main roads contract in the area has reached 50.82 percent completion, exceeding the contractual rate by 6.15 percent. Meanwhile, the first infrastructure contract, which serves 7,623 plots, recorded a completion rate of 9.84 percent. The second infrastructure contract, covering 6,189 plots, achieved a 15.78 percent completion rate—8.56 percent above the target—while the third contract posted a 5.48 percent completion rate. Regarding the affordable housing initiative, Al-Ruwaih stated that the Authority has commenced work on six contracts, four of which are currently in the preparatory phase. The first contract, which includes the construction of 1,568 houses, has achieved a 5.44 percent progress rate, ahead of schedule. Similarly, the second contract has recorded a 3.4 percent completion rate. In South Saad Al-Abdullah City, Al-Ruwaih noted that three infrastructure contracts have entered the preparatory phase, covering work on 23,551 plots. The main roads contract for this area has reached a completion rate of 35.88 percent, outperforming the contractual benchmark by 21.4 percent. On the status of public building projects, Al-Ruwaih confirmed that the Authority is currently overseeing the implementation of 217 public buildings across seven major projects. These include 92 buildings under construction in Mutlaa City, 74 in the affordable housing project, 31 in South Abdullah Al-Mubarak City, 17 in Sabah Al-Ahmad City, and one building each in Jaber Al-Ahmad City, Saad Al-Abdullah City, and South Khaitan. Al-Ruwaih also revealed that PAHW signed four consultancy contracts last month. These include a contract for managing and supervising infrastructure works for 7,623 plots in suburbs N5, N7, N9, and N10 in the South Sabah Al-Ahmad project. Additional contracts were signed for infrastructure works covering 6,189 units in suburbs N4, N6, and N8, as well as 6,568 units in suburbs N1, N2, N3, and N11 of the same project. A separate contract was signed for the supervision of roadworks and infrastructure in the South Saad Al-Abdullah City residential project. Concluding the report, Al-Ruwaih noted that the Authority issued 32,303 'To Whom It May Concern' certificates to citizens confirming the completion of building permit procedures in three key areas: Al-Mutlaa, South Khaitan, and South Abdullah Al-Mubarak.- KUNA


Arab Times
10-06-2025
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CITRA plans new regulations for telecom service distributors in Kuwait
KUWAIT CITY, June 10: The Communications and Information Technology Regulatory Authority (CITRA) has launched a major initiative aimed at regulating the operations of telecommunications service distributors in Kuwait. These distributors play a crucial role in delivering mobile and virtual communication services to the public on behalf of licensed telecom providers. This regulatory shift signals a broader move towards governance, transparency, and quality assurance in the country's telecom sector. In an official statement, CITRA confirmed that it had prepared a draft regulation titled 'Regulations for Mobile and Virtual Telecommunications Services Distributors', now open for public consultation. The step reflects CITRA's commitment to participatory policy-making and aligns with its goal of improving service standards and market efficiency amid rapid digital transformation. The Authority emphasized that no final regulatory decision will be made without gathering feedback from relevant stakeholders, including telecom operators, legal and technical experts, and current distributors. This consultative approach aims to create a regulatory environment that balances market regulation with investment encouragement and ease of doing business. Licensing requirements outlined The proposed regulation outlines several strict conditions for companies wishing to obtain a license as an 'authorized telecommunications services distributor.' These include: A valid commercial license from a legally recognized entity (LLC or joint-stock company).n A preliminary agreement with a licensed telecom operator outlining their working relationship.n At least ten operational branches within Kuwait.n Submission of detailed business and technical proposals.n Proof of compliance with the national workforce quota.n An annual non-refundable license fee of KWD 5,000 and a matching unconditional bank guarantee.n One-year license validity, renewable upon timely application.n CITRA will process completed applications within 21 business days. Lack of response within this period will be interpreted as an implicit rejection. Upon approval, applicants must submit a finalized license contract. Obligations for telecom companies Mobile and virtual telecom providers are also required to meet several responsibilities under the draft regulation. They must: Work exclusively with CITRA-licensed distributors.n Integrate distributor systems directly into their transaction platforms.n Submit regular reports and audits to the Authority.n Ensure distributors are technically capable and well-trained.n Restrict service activation to post-audit approval and verify all activations are tied to actual end users.n Disclose commission structures and report any contractual or regulatory violations.n Duties of authorized distributors Authorized distributors, in turn, must adhere to all CITRA regulations. Key requirements include: Strict prohibition against subcontracting services.n Prior notification to CITRA before signing or renewing agreements with telecom companies.n Issuance of employee identification cards and system-linked user logs.n Installation of surveillance systems at sales points.n Implementation of cybersecurity measures and reporting of any breaches.n Compliance with national labor quotas and proof of employee training and qualification.n General provisions and oversight The regulation also includes general provisions governing both telecom providers and distributors. Highlights include: Shared accountability for compliance with CITRA's rules and national legislation.n Obligatory integration with CITRA-monitored systems for data registration and updates.n Authority oversight over any contractual changes, including termination or renewal.n Provision for exclusive agreements, if contractually stipulated.n CITRA as the sole authority for approving the allocation of services and products.n Mandatory submission of information requested by the Authority and compliance with regulated pricing.n CITRA emphasized that this regulatory overhaul reinforces its position as an institutionally open and professional body. The draft regulation is designed to promote fair competition, improve service quality, and foster a technologically advanced and investor-friendly telecom environment in Kuwait. The Authority invites feedback from industry participants and the public during the consultation phase before moving to finalize the regulation.