Min highlights tech reforms in registration system, improved service delivery
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Bhubaneswar: State govt has ushered in a new era of revenue administration by implementing comprehensive technological reforms in its registration system, announced revenue and disaster management minister Suresh Pujari on Saturday.
"We completely transformed the previously disappointing registration services at sub-registrar offices through systematic restructuring and technology integration," Pujari told a state-level conference for registration officers here.
He emphasised that employee efficiency will now be computerised and considered during promotions, warning that negligence and irregularities would face strict action.
The digitalisation initiative, aimed at enhancing transparency and service delivery, yielded impressive results with an 88% public satisfaction rate across the state, a govt statement read. It added that Deogarh and Subarnapur districts achieved 100% satisfaction rate, while 10 other districts, including Boudh, Sundargarh and Nayagarh, recorded over 90% positive feedback.
Housing and urban development minister Krushna Chandra Mahapatra, who attended the event, outlined the govt's vision to transform Odisha into a prosperous state by 2036.
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He highlighted recent improvements in apartment and sub-plot registration processes following the enactment of the Odisha Apartment (Ownership and Management) Act and the amendments to the Odisha Development Authority Act.
The conference, attended by additional district magistrates, district registrars and sub-registrars, addressed persistent challenges in property registration. "The govt introduced new rules for sub-plot registration and is actively resolving issues related to pre-RERA apartment registrations," Mahapatra said.
"Our goal is to achieve 100% satisfactory services across all districts," Pujari added, calling for positive competition among officials to enhance service delivery.
The digital transformation has made registration activities available online, with systematic feedback collection after each transaction. "The initiative represents a significant step toward making revenue administration more people-centric and efficient," the statement added.
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