Shopper from Cornwall told to return items to China for refund
Ms Griffiths, who believed she was ordering from a firm based in the UK, said she was told her items were being shipped from China when they failed to arrive within five days.When the items arrived three weeks later, she said the items were "not khaki but cream", while the material was "flimsy" and the "fit was wrong".She said she asked to return the items, but was told she could keep them and have anything from between 10%-40% refund.The experience left her feeling "conned", she said.
Kat Cereda, from Which?, said more shoppers were being misled by websites that appear to be UK-based."They sell items that generally disappoint and are extremely hard to get a refund from," she said.Ms Griffiths used charge back through her bank and received a full refund.Mova London said it considered the case to be closed "as the matter has already been addressed through the appropriate channels and resolved via the customer's bank".
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Reuters
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OPEC+ gets lucky as it brings back oil output amid uncertainty
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Daily Mail
an hour ago
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