Major Australian Post delivery change on MyPost app
The MyPost app will now allow customers to see photos of attempted deliveries from May 19, a major step in increasing transparency in the delivery process.
To access the update, Australia Post will need to match the parcel to the customer's MyPost account via their phone number or email address.
The rest of the process remains the same, and other safeguards to ensure customers receive their delivery will still be enforced.
'Australia Post customers will soon be able to access a photo of a postie's attempted delivery via the AusPost app,' an Australia Post spokesperson told NewsWire.
'From 19 May 2025, when a postie is unable to deliver a parcel, they will take a photo of the front door of the property to confirm delivery has been attempted.
'We're focused on improving the digital and delivery experience for our customers.
'This initiative will enhance the transparency of when a delivery is attempted and provide customers with assurance when we can't leave the parcel at the address.
'The process for parcel delivery remains the same. Posties and drivers are still required to knock three times as they attempt to deliver for customers.'
A precautionary framework is also in place to protect customer privacy when delivery team members take photos.
Posties must only photograph the outside of the front door or where the parcel is left in a safe place.
No identifying text, the inside of the property, people or vehicles may be photographed.
Personal circumstances that may be visible from the front door must not be captured.
All photos will be available for 90 days but will then be archived and deleted after three years.
Customers can opt out of the photo service by contacting Australia Post's customer service team on 13 76 78.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
News.com.au
28 minutes ago
- News.com.au
Brighton mansion with Block-designed pool asks $8.25m
A luxury French Provincial mansion just steps from Brighton's Bathing Boxes has hit the market with a price tag of up to $8.25m. The grand five-bedroom home at 29 Tennyson St is turning heads in one of Brighton's most tightly held pockets. The lavish property features a full suite of lifestyle extras including a home cinema, wine room, lift and six-car garage. Listed with Buxton Brighton director Andrew Campbell, the property spans about 80sq m across three lift-connected levels, with hydronically heated marble floors, bespoke ironwork, designer lighting and a landscaped pool zone from The Block star Dave Franklin. First look: Melb's $80m village unveiled Mr Campbell said the home's level of craftsmanship was among the best he'd seen in 15 years selling in the area. 'You walk through the door and instantly know, this is bulletproof,' Mr Campbell said. 'It's solid, timeless, and immaculately built. 'Honestly, you'd think it was completed yesterday.' Constructed about a decade ago, the chateau-style residence also features a formal dining room with bar, a Lacanche kitchen with Miele-equipped butler's pantry, multiple fireplaces and a vast master suite with dressing room, French limestone gas fireplace and spa ensuite. The property's lower-ground level includes a home theatre, wet bar, wine room and gym, all with direct lift access from the six-car basement. Mr Campbell said the home's location in the beachside cul-de-sac between Tennyson and Cannan streets placed it 'in an even better lifestyle pocket than the Golden Mile'. 'It's 100m to the Bathing Boxes, and you've got both Church St and Were St precincts within walking distance,' he said. 'There's a real lifestyle aspect here that prestige buyers are connecting with.' The campaign follows the recent $9.1m sale of Rathgar, a five-bedroom estate just down the road at 24 Tennyson St, a result The Buxton Brighton director said had reignited momentum in the suburbs top end. 'We've got interest from Paris, Noosa, and high-net-worth buyers in China,' Mr Campbell said. There's global attention on Brighton again, and that gives confidence to local buyers as well.' Despite its 650sq m block, the home's clever three-level design allows for expansive living without feeling oversized. 'That balance of luxury and liveability is rare,' Mr Campbell said. 'It's the kind of home that doesn't change hands often, the vendor's had it for a decade, and that longevity says a lot about how well it lives.' Mr Campbell said he'd pursued the listing for several years, having long admired the property's quality and position. 'I followed up with the vendor for close to four years. I always believed it had a special story, and I wanted the chance to represent it properly when the time came,' he said. He added that prestige buyers in the $5m-plus range were less affected by interest rate fluctuations, instead prioritising privacy, lock-and-leave convenience and lifestyle features. 'At this level, it's not about lending, it's about lifestyle,' he said. 'This home nails that brief.' The home is listed for private sale with $7.5m-$8.25m price hopes.
SBS Australia
2 hours ago
- SBS Australia
'It's rife': One third of Australia's young workers report wage theft
Cafe worker Mia McDowall was initially shocked to discover she'd been underpaid by thousands of dollars but soon learnt it's an experience all too common in the hospitality industry. The 22-year-old has worked for multiple employers who either didn't pay her correctly, forced her to work through legally mandated breaks or didn't pass on deducted superannuation to her fund. "Wage theft is absolutely rife, for sure," McDowall told the Australian Associated Press. "I know more people my age who have spent any significant amount of time in hospitality that have had wages lost than haven't." McDowall is among more than one in three young workers who report being ripped off, according to University of Melbourne research released on Tuesday. Two-thirds were forced to pay for work-related items such as uniforms or protective equipment, almost one-third were not paid compulsory super and more than one-third were banned from taking entitled breaks. One in five said they had been paid off the books, almost 10 per cent were paid in food or products and eight per cent said they never received a pay slip. "The extent of all the different ways that people are being denied their entitlements or employers are breaking the law shocked me," study lead John Howe said. "The majority of employers are doing the right thing, but there's obviously a significant proportion of employers cutting corners with their young workers wherever they can." About one-third reported being paid as little as $15 a hour, well below the national minimum wage of $24.95 per hour, but Howe worries the true scale of underpayments could be greater. "It could be a lot higher, because a lot of workers weren't sure if they were being underpaid," he said. "Vulnerable workers are worried about raising complaints or asking questions about their entitlements because they don't want to jeopardise their job." Researchers expected to find exploitation among hospitality workers but also identified workers being ripped off in utilities industries such as gas and water, agriculture, forestry and even unionised workforces, including mining. Some 2,814 workers younger than 30 took part in the survey conducted by the Melbourne Law School as part of its Fair Day's Work project. Only one in three reported seeking help from a union or body such as the Fair Work Ombudsman, with Prof Howe recalling many expressed helplessness over their situation. Now a women's organiser for Trades Hall, McDowall believes her experiences fighting for her minimum entitlements were vital in gaining the skills she needs in her new career. She encouraged anyone to stick up for themselves, pointing to the Fair Work Wage Calculator and Young Workers Centre as great places to start. "It's so important that we are teaching young people how to determine what their pay should be and how to teach people how to have those conversations," she said.
SBS Australia
2 hours ago
- SBS Australia
Anthony Albanese to meet China's President Xi Jinping
TRANSCRIPT Trade and security on the agenda as Anthony Albanese prepares to meet Chinese President Xi Jinping Donald Trump threatens Russia with tariffs, if war on Ukraine isn't resolved within 50 days In the AFL, a St Kilda star who's received online racist abuse considers taking the matter to police Prime Minister Anthony Albanese will meet Chinese President Xi Jinping in Beijing today with trade, security and the fate of jailed Chinese Australian writer Yang Hengjun on the agenda. Labor's promise to bring the Port of Darwin - currently leased by a Chinese company - back into Australian hands is expected to be a point of contention, with some businesses warning the move could prompt economic retaliation from Australia's largest trading partner. While in Shanghai yesterday, Mr Albanese met with Australian iron ore producers and Chinese steelmakers, urging industry leaders from both countries to work together to develop low-carbon steel. He said emission reduction presents economic opportunity - as well as challenges. "We have an interest in maximising the economic benefit. Part of that benefit will be about first mover advantage and decarbonisations. I've spoken about the opportunity of climate change as well as the challenge which is there." The French Ambassador to Australia says bilateral relations with Australia are an important part of France's strategy in the Indo-Pacific region. France is one of 19 nations participating in Australia's largest ever military exercises, known as Talisman Sabre, taking place over the next three weeks around the country and in Papua New Guinea. French Ambassador to Australia, Pierre-André Imbert told SBS French that their involvement in the drills reflects the importance of the relationship shared by the countries. "The military cooperation, which is significant between France and Australia, is part of the roadmap set for us by President Emmanuel Macron as part of his Indo-Pacific strategy. He came in person to reaffirm it in Singapore last May, delivering a very strong and important speech about what it means to be an independent state in the world and in the region." Around 35,000 personnel are taking part in Talisman Sabre, which includes fire drills, air combat, and maritime operations. US President Donald Trump has threatened Russia with severe tariffs if a deal to end the war in Ukraine is not reached within 50 days. He made the announcement alongside NATO secretary general Mark Rutte at the White House, after the pair held a meeting. He says secondary tariffs of 100 per cent would target Russia's remaining trade partners, if Russia doesn't co-operate. "And as you know, we've spent $350 billion, approximately, on this war with Russia and Ukraine. And we'd like to see it end. It wasn't my war. It was Biden's war. It's not my war. I'm trying to get you out of it. And we want to see it end. And I'm disappointed in (Russian) President (Vladimir) Putin because I thought we would have had a deal two months ago, but it doesn't seem to get there." President Trump also said he will commit Patriot air defence missiles to Russia, and that the US would be reimbursed for their cost by European and NATO allies. The announcement has been welcomed by Ukraine, with the defence system considered one of the most advanced in the US weapons arsenal. Australia's antisemitism envoy Jillian Segal has been called on to resign after it was revealed a trust linked to her husband made a controversial donation. The Lebanese Muslim Association says the envoy's position is no longer tenable and that her response to the donation rings hollow. It has argued in a statement that Segal cannot credibly lead efforts against antisemitism while remaining silent about, or benefiting from, the funding of organisations that it says fuel other forms of racism and bigotry. Treasurer Jim Chalmers has said it's a matter for Ms Segal as to whether she stays or goes. To sport, the abuse of the two Indigenous players has been denounced by their clubs and the AFL, who are now working together with the League's integrity unit to identify those responsible. St Kilda's Nasiah Wanganeen-Milera and Port Adelaide's Jase Burgoyne have been sent racist messages online after their teams' matches over the weekend. Wanganeen-Milera is now weighing up whether to take the messages to the police. St Kilda's CEO, Carl Dilena, says the club stands behind Wanganeen-Milera - and is doing all it can to help identify the person responsible for these messages. "We'll continue with Nas and the integrity department and in following pu and trying to determine who may be responsible for this sort of behaviour. But in the end in a way it comes a little bit too late just policing it and tracking it down. We call out all people in society just to take a stand for these sort of issues. If you have someone that you know who makes these sort of comments call them out. Stand up for it. Stand up for our First Nations people and help us eradicate this sort of behaviour."
