ABQ Sunport adds two new nonstop flights during Balloon Fiesta
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Events: What's happening around New Mexico May 30-June 5? Kirtland Air Fiesta and more
Balloon Fiesta is the second-busiest period for the Sunport following the holiday season. It draws hundreds of thousands of visitors each year. 'We are pleased to see Delta bringing guests from the Motor City and Jet City straight to the heart of Balloon Fiesta,' said Aviation Department Business Development Manager Dan Jiron. 'These flights reflect growing demand for one of the most visually stunning events in the world—and we look forward to welcoming travelers from these new destinations.'
Mayor Tim Keller says the city is grateful that Delta's new flights will make it easier for people to join the celebration.
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Atlantic
18 minutes ago
- Atlantic
Decent Airplane Wi-Fi Will Forever Be Just a Year Away
'Wi-Fi is available on this flight,' the flight attendant announced on a recent trip I took from New York City to St. Louis. She recited her routine by rote, and Wi-Fi is among the details that now need to be conveyed, along with explaining how to use a seatbelt and enjoining passengers not to smoke e-cigarettes on board. But when the time came to use the Wi-Fi, the service didn't work. Eventually, enough people noticed this that the crew 'rebooted' it, after which it still didn't work. A new announcement acknowledged that Wi-Fi was, in fact, not available on this flight (and offered an apology). This was the can't even access the portal kind of failure, but I've frequently encountered others, including can log in but not connect and so slow as to be worse than nothing. And then, at other times, the internet works great—as reliably as it does in an office building. For two decades now, in-flight Wi-Fi has occupied this limbo between miracle and catastrophe. Way back in 2008, on Conan O'Brien's late-night show, Louis C.K. told the story of a man who was complaining about the in-flight Wi-Fi not working mere moments after learning of its existence. 'Everything is amazing right now and nobody's happy,' the comedian joked. The bit was never quite right—nobody was happy because services such as in-flight Wi-Fi were not yet amazing, actually. A chasm separated the service's promise and its reality. Today, 17 years later, I sense that same distance when I try to go online in the air. The matter feels more urgent now that more airlines, including JetBlue, Delta, and soon American and United, are offering free, purportedly better in-flight Wi-Fi (mainly to loyalty members so far). Air travel is neither a haven for offline delight nor a reliable place to carry out normal online life. Either option would be welcome, because each would be definitive. Instead, one is left to wonder if the hours about to be spent in flight can be filled with scrolling, shopping, Slacking, and tapping at Google Docs—or not. I set out to learn why. Is the issue technological? Are the airlines promising more service than they can deliver? Most of all, I wanted to know if this situation will ever be fixed, making airplane Wi-Fi feel as brisk and reliable as it does elsewhere. The answer, it turns out, is familiar: soon, any day now, probably next year. Because it's the thing they use most often and turn on directly, people use Wi-Fi as a nickname for internet access in general. ('The Wi-Fi is down,' your spouse or child might say.) But the Wi-Fi part of airplane Wi-Fi—the access points in the plane that appear as Delta Wi-Fi or whatever on your computer or smartphone—is almost never part of the problem. Instead, the problem is the pipe to which the Wi-Fi connects—the in-flight equivalent of the cable or fiber that delivers internet service to your house. An airplane flies in the air, and there are two ways to get the internet to connect to such a place: from above or below. At first, the only option was down. If you're old enough to remember the September 11 attacks, you might also recall the Airfone service on some airlines—a phone handset stuffed into the seatback. These phones used air-to-ground communication, meaning that the signal was sent from the plane to a relay on the ground. Airfone (and its competitors) were expensive, didn't work well, and few people used them. But that technology would be repurposed for early in-flight internet, offered via providers such as Gogo Inflight. Jack Mandala, the CEO of Seamless Air Alliance, a standards organization for in-flight connectivity, told me that air-to-ground works like your cellphone—the bottom of the plane needs a view (metaphorically speaking) of base stations from the air. That's why, for a time, you could use in-flight internet only over 10,000 feet. It's also why the service is unreliable. Just like your cellphone might hit a dead spot, so can your airplane. Air-to-ground bandwidth was limited, meaning that the service would get worse as more people on a plane used it. And finally, air-to-ground service operates extremely slowly when it sends data down to the ground—this is why sending an email attachment or texting an image from a plane can take an eternity, before possibly failing completely. Going up instead of down mostly solved these issues. Around the time of Louis C.K.'s Conan bit, airlines began offering internet service to planes via satellite communication. The improved speed and reliability allowed JetBlue to provide the industry's first free in-flight internet to commercial passengers, in 2013. According to Mandala, satellite services are easier to scale as more planes adopt them and more passengers use them. Satellite also has the benefit of being usable over water, in bad weather, and on the ground. The problem is that having viable technology is different from rolling it out seamlessly everywhere. Doing so requires investing in the equipment and service, and that requires time and money. In 2019, Delta, for instance, made a commitment to roll out free Wi-Fi across its entire fleet. Joseph Eddy, the airline's director of cabin and in-flight entertainment and connectivity, told me that Delta's effort is still ongoing. Unlike hotels or convention centers, Eddy reminded me, aircraft are highly regulated. Each type of aircraft needs to be configured differently, and a big airline such as Delta—or American, which told me it will also soon have 1,500 aircraft of its own with Wi-Fi service—requires some planning. 'We need to make software upgrades. We need to make sure we have all the satellite coverage that we need to ensure that we have enough capacity and the experience is as good as possible,' Heather Garboden, American Airlines' chief customer officer, told me. But, hold up: American is the carrier I fly most these days, and I keep finding myself unable to use the internet. Garboden confirmed that American is still transitioning its regional jets to satellite service—many are still using air-to-ground. And that's exactly the kind of plane I was on from New York. Delta's Eddy told me that its regional jets and some short-haul planes, including the Boeing 717, are also still operating on air-to-ground service. In both cases, the airlines made a deliberate choice to invest first in the routes and planes that carry the most passengers—big, mainline jets. That means that if you're flying on a long flight across or between continents, or on an airline with fewer types of planes, such as JetBlue or Southwest, you might have a better shot at reliable internet. And if you're on a small or regional jet, chances are greater that the Wi-Fi won't work, or won't work well. Eddy told me that Bombardier CRJ regional jets have proved more troubling to certify for the satellite antennas that sit on top of the fuselage, because of the aircraft's rear-mounted engines. 'You can't allow any form of debris to fly off the antenna at all,' he said. If you board a plane and Wi-Fi isn't available on the ground, that's a sign that your aircraft is still using air-to-ground service. Good luck. * * * Beyond the technology itself, the expectation of always being connected is also driving flier perceptions of in-flight internet performance. Fliers are only now starting to take in-flight internet access as a given, rather than viewing it as a surcharged luxury. Eddy thinks the tide started to turn during COVID. Even though people weren't flying as much, everyone became more familiar with digital tools—Zoom, but also Slack, Teams, Google Docs—that might once have been lesser known. When travel resumed, those expectations made in-flight Wi-Fi 'significantly more important,' Eddy said. American Airlines' Garboden added that a younger, always-online generation is buying tickets now—26 percent of the airline's customers are Gen Z and younger, she told me. For both airlines, the evolution of in-flight entertainment has reinforced the need for internet service. American delivers its movies and shows directly to its passengers' devices; once those people are already staring at their phones, habit makes them expect to be able to switch to email or a social-media app. But Delta, which offers seatback screens on most of its planes, believes that having a television in front of you also now implies the need for internet. 'If you look at the younger generations, they're at home watching Netflix and they're playing on their phone. They're doing both almost constantly,' Eddy said, adding that 20 percent of Delta's Wi-Fi customers use more than one device at a time. Competition and passenger expectations may be the key to making in-flight internet work for good. After 9/11, the domestic airline industry devolved into pure carriage, stripping away all comforts in the name of safety—and profit. That appears to be changing. Nomadix, the company that invented the enter-your-name-and-room-number hotel internet service more than 25 years ago, told me that the quality of Wi-Fi is one of the top three factors in customer satisfaction at every hotel property. That's because hotels are in the hospitality business, and catering to customer comfort (not to mention facilitating work for business travelers) is core to their success. Airlines haven't been as concerned with making flyers content in the cabin, but both Delta and American admitted that in-flight internet service is transitioning from an amenity into part of the hard product. 'You would expect that your seat is there, right? Wi-Fi has become that for us,' Eddy said. Almost overnight, he told me, Wi-Fi went from having no impact on people choosing Delta to being 'more important than flight times and airports.' For now, consistency is the missing ingredient. This is what Louis C.K. failed to grasp: The issue has never been the flying public's unwillingness to marvel at the miracles of human invention, but rather, the fact that carriers appear to make promises and then fail to deliver on them. Now that customer expectations, technological feasibility, and airline investments all align, it should just be a matter of time before the air is as well connected as the ground. But how much time? Delta initially promised 'fast, free Wi-Fi' across its global fleet by the end of 2024, but now the airline thinks reaching that milestone will take until the first half of 2026. Garboden said American is on track for early 2026. United also plans to offer free satellite Wi-Fi across its entire fleet, but offered no projected date for full rollout. Like cabin safety or timely arrival, until every passenger on every flight feels confident that the internet will take off along with their bodies and their luggage, the service doesn't really exist, because it can't be relied upon. Internet in the air is both a concrete advancement that's mature and widespread, and a conceptual one frequently deferred into the future. That future may come, and perhaps even soon. Or it might not. Just like the Wi-Fi on your next flight.
Time Business News
an hour ago
- Time Business News
delta flight dl275 diverted lax
In an unexpected turn of events, Delta Flight DL275 Diverted LAX, en route from Atlanta (ATL) to Seoul-Incheon (ICN), was diverted mid-flight to Los Angeles International Airport (LAX) due to a potential in-flight emergency. The incident occurred recently and caught the attention of both passengers and aviation enthusiasts around the world. While the airline has remained cautious in disclosing detailed reasons behind the diversion, initial reports suggest the flight crew decided out of an abundance of safety and operational concerns, which is standard protocol in the aviation industry. Regardless of the specific cause, the safety-first approach once again proved crucial. Delta Flight DL275 Diverted LAX, is a long-haul international route that connects Hartsfield–Jackson Atlanta International Airport (ATL) with Seoul–Incheon International Airport (ICN). The flight is typically operated by a wide-body aircraft, often a Boeing 777 or Airbus A350, designed for long-distance travel and capable of carrying hundreds of passengers across continents. This flight represents one of Delta's key transpacific routes, and it carries a mix of business travelers, students, and tourists heading to South Korea. A diversion on this route is rare and, therefore, worthy of analysis. The exact reason for the diversion has not been officially confirmed by Delta Airlines at the time of writing. However, reports from passengers and aviation trackers indicate it may have been caused by a medical emergency, technical issue, or weather-related complication. These are some of the most common causes of emergency landings and in-air course changes. According to Flightradar24 and other live tracking services, the plane began a steady descent several hours into the flight before landing safely at LAX – Los Angeles International Airport. The flight path deviation was noted by several real-time aviation watchers, who quickly identified the unscheduled landing. To understand more details and real-time updates, you can visit the complete report here: 👉 Delta Flight DL275 Diverted LAX – Full Story Passengers on DL275 were understandably concerned during the diversion, but multiple firsthand accounts have emphasized that the Delta flight crew maintained professionalism and clear communication throughout the situation. Cabin crew kept passengers informed about the change in route and made sure safety procedures were followed diligently. On social media platforms like X (formerly Twitter), several passengers shared their surprise at the sudden landing but also expressed relief and gratitude that the airline prioritized their safety. Some even complimented the smooth handling and landing at LAX despite the unexpected situation. Flight diversions are not taken lightly in the aviation world. When a flight changes course after departure, it usually involves close communication between the cockpit crew and Air Traffic Control (ATC), airline dispatchers, and sometimes emergency medical teams on the ground. In most cases, a flight is diverted when continuing on the original route could pose health, safety, or operational risks. Common causes include: Medical emergencies onboard Mechanical or technical issues Bad weather at the destination airport Security concerns or unruly passengers In this case, LAX served as the best available alternative due to its proximity, facilities, and Delta's existing operations at the airport. After safely landing at LAX, Delta likely arranged for: Medical or technical checks of the aircraft Alternate flights or hotel accommodations for passengers Coordination with U.S. Customs and Border Protection Crew rest and duty time adjustments Depending on the length of delay and nature of the issue, passengers may have been rebooked on connecting flights or resumed their journey on the same aircraft after clearance. For more real-time updates or deeper analysis, visit the original article here: 👉 Click to read the full report on Delta Flight DL275 Although flight diversions are relatively rare, they highlight the rigorous safety protocols in place in modern commercial aviation. In this case, Delta Airlines made the right decision to land at LAX instead of continuing to Seoul, ensuring passenger and crew safety above all else. This event also serves as a reminder to travelers that unexpected flight changes can happen, and it's always wise to stay alert, cooperative, and flexible during international journeys. While the diversion of Delta-flight-dl275-diverted-lax caused an interruption in travel plans, it also showcased the airline industry's ability to respond to in-flight challenges with efficiency and calm. The aircraft landed safely, no injuries were reported, and all passengers were handled with care and professionalism. Such incidents, though unexpected, reinforce the fact that in aviation, safety always comes first. Delta's response to this situation aligns with industry best practices and further strengthens the airline's reputation for handling emergencies responsibly. For the latest developments and a full timeline of events from takeoff to landing, you can visit: 👉 TIME BUSINESS NEWS
Boston Globe
18 hours ago
- Boston Globe
40 percent of workers see wage growth lagging inflation, study finds
Get Starting Point A guide through the most important stories of the morning, delivered Monday through Friday. Enter Email Sign Up AVIATION Advertisement AI air fare pricing is a 'bait-and-switch' says American Airlines CEO American Airlines Group Inc.'s top executive blasted the use of artificial intelligence in setting air fares, calling the practice inappropriate because it could trick travelers. 'Consumers need to know that they can trust American,' chief executive Robert Isom said on a call with analysts after the company reported earnings. 'This is not about bait-and-switch. This is not about tricking.' Isom's criticism of the practice echoes several members of the Congress, who are pushing for answers from Delta Air Lines Inc. on its plans to use AI to help set pricing on as much as 20 percent of its network by the end of this year. Delta said this month that it's still in the testing phase that involves about 3 percent of the network today. Delta says it's testing AI to eliminate manual processes and accelerate analysis for dynamic pricing, a strategy long used by airlines and others to raise or lower fares based on demand, timing, and other factors. It is not using the technology to target customers using personal data, and all customers see the same fares in all retail channels, the carrier said in a statement. 'There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized offers based on personal information or otherwise,' according to the statement from the airline. 'A variety of market forces drive the dynamic pricing model that's been used in the global industry for decades, with new tech simply streamlining this process.' American is using AI to improve airline operations and recovery from service interruptions and to make it easier for consumers to work with the carrier, Isom said. Employing it in pricing decisions 'is not something we will do,' he said, adding that 'some of the things I've heard are just not good.' — BLOOMBERG NEWS Advertisement MARKETS Advertisement Even as stocks set record, JP Morgan is bullish there are better days to come. The S&P 500 Index's record-setting spree may be stoking concerns about inflated share prices and a revival of meme-stock froth, but JPMorgan Chase & Co.'s trading desk isn't concerned. Rather, it expects the furious rally in US equities to keep going. 'While bullishness is not yet consensus, client conversations reveal that even those that skewed bearish are throwing in the towel,' the bank's head of global market intelligence Andrew Tyler said Thursday in a note ahead of the market open. Recent progress in trade deals, positive economic data, and rekindling mergers and acquisitions activity should keep powering the stock market, according to Tyler. From a technical standpoint, the rally is also being supported by the combination of the momentum unwind and meme mania making it difficult for traders to hold short positions. The market could even 'take a significant step higher' if macroeconomic data holds up and the impending trade deal between the United States and Europe is sealed with China following closely behind, Tyler said. — BLOOMBERG NEWS AUTOMOTIVE Tesla profits slip again amid ongoing slump in EV sales Tesla on Wednesday reported a slump in profit, the third quarterly decline in a row, as the company cut car prices in an attempt to revive sales. The company made $1.2 billion from April to June, down from $1.4 billion a year earlier. Sales fell to $22.5 billion from $25.5 billion in the second quarter of 2024. Tesla has not reported an increase in quarterly profit since the third quarter of 2024. Tesla's weak earnings are likely to reinforce concern among some investors that CEO Elon Musk is neglecting the car business while he focuses the company's resources on autonomous driving software, self-driving taxis, and humanoid robots. Musk has said those technologies will make Tesla the most valuable company in the world. Tesla has begun testing a limited self-driving taxi service in Austin, Texas, and said Wednesday it would expand the service 'rapidly.' Wall Street has largely bought into that vision, and the company's share price is up about 50 percent since early April. But such taxis and robots are not yet generating significant revenue for Tesla, and the company remains reliant on the car business to finance Musk's futuristic plans. — NEW YORK TIMES Advertisement BIG TECH Alphabet earnings surge on growth in AI Whether Google will be a winner in the race for dominance in artificial intelligence won't be clear for at least a year or two. In the meantime, its bottom line is doing just fine. Alphabet, Google's parent company, reported second-quarter results Wednesday afternoon that were better than expected. Revenue rose 14 percent from a year earlier to $96.4 billion, while earnings per share jumped 22 percent to $2.31. Analysts had expected revenue of $93.98 billion and earnings per share of $2.20. 'We are leading at the frontier of AI,' said Sundar Pichai, the company's chief executive. Pichai, who mentioned AI more than a dozen times in his commentary on the quarter, added, 'AI is positively impacting every part of the business.' Investors appeared underwhelmed by the quarterly results. Alphabet shares rose less than 2 percent on the news. One apparent problem: Capital expenditures for the year will be $10 billion higher than the company had projected, it said, because of its booming cloud storage business. Even for Google, the new estimate of $85 billion is real money. A few years ago, Google was spending about a quarter of that sum. Investors want the company to pour enough into new data centers to have competitive cloud and AI businesses but not so much that it affects lush profit margins. That's a difficult balancing act. — NEW YORK TIMES Advertisement
