India to have more than 2,100 global capability centres by March 2028: Report
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India will surpass 2,100 global capability centres (GCC) by financial year 2028, growing at a compound annual growth rate (CAGR) of 8%, with an estimated 150 new centres added annually, according to the recent report by Vestian.The report also reveals that, the growth of GCCs in India is most prominent in tier-I cities, with Bengaluru leading the pack with 487 centres (29% of India's total). Hyderabad follows closely with 273 GCCs (16%), while the NCR region hosts 272 centres. Mumbai, Pune, and Chennai also contribute significantly, accounting for 12%, 11%, and 10% of the national total, respectively.This is a reflection of India's effort to establish itself as the world leader in housing Global Capability centres (GCCs), with currently having nearly 1,700 centres, over 53% of the total 3,200 globally.While these urban centres continue to dominate, there's a notable shift toward tier-II cities. This transition is being supported by the Union Budget 2025, which proposes a national framework to encourage the expansion of GCCs in emerging markets.Sector-wise, the IT-ITeS industry holds the biggest share of GCCs at 49%, followed by the banking, financial services, and insurance (BFSI) sector at 17%. Other contributors include healthcare, engineering, consulting, and telecom, collectively forming 19% of the market."India's leading office markets continue to offer a compelling value proposition to GCCs, characterised by competitive costs, a highly skilled workforce, robust infrastructure, progressive policy incentives, and a conducive business environment," said Shrinivas Rao, CEO, Vestian."However, selecting the right location remains critical to the long-term success of any GCC. Vestian's GCC Market Entry Index serves as a strategic tool to support companies in identifying optimal locations that align with their business objectives," he added.Global capability centres (GCCs) are offshore units established by multinational corporations to centralise and enhance various business functions, leveraging global talent and technology. These centres have evolved from cost-saving units to strategic hubs driving innovation, operational efficiency, and business growth. GCCs are strategically located in countries like India, offering access to diverse talent pools, robust ecosystems, and favourable business environments.
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