WestJet faces cybersecurity incident involving app and internal systems

Edmonton Journal

14-06-2025

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At this time, we have no updates to share regarding the cybersecurity incident, but we remain committed to keeping you informed and will share further information as it becomes available.
Please find the latest information available on https://t.co/8rVRBIvEfA or @WestJetNews
— WestJet (@WestJet) June 14, 2025
WestJet cybersecurity woes follow a string of similar incidents over the last few years.
School boards in Alberta and beyond were notified of a cyberattack against PowerSchool, a software company that stores personal information.
The firm said it learned about the breach on Dec. 28 and notified school boards in Alberta and across Canada in a letter on Jan. 7 that their student and staff data stored with the company had been breached in a cyberattack.
It was recently revealed a cyberattacker has more recently tried to extort school districts that buy data storage services from PowerSchool, despite assurances from the company that the threat had been averted. The company has acknowledged it had paid a ransom in an effort to secure lost data.
In October 2024, the Calgary Public Library was hit by an attempted ransomware attack, which shut the system for several days and affected electronic systems for many weeks.
No data was lost and library CEO Sarah Meilleur said the institution's cybersecurity measures and incident response protocols were able to block the attack.
In spring 2024, retailer London Drugs shuttered its stores for several days after a cybersecurity breach, and in June 2023, Calgary-based Suncor was struck by a cybersecurity incident, leading to payment problems and other issues at its Petro-Canada retail gas stations.
In 2017, WestJet itself was the victim of a data breach involving a third party, with profile data for some of its WestJet Rewards program members revealed online.