Bus services back to normal at BSI after salary misunderstanding resolved
The company issued a public apology, saying it appreciated the public's patience and understanding during the 45-minute interruption, which began about 7am today.
In a brief statement today, Causeway Link confirmed the matter has been fully resolved and operations have since returned to normal.
Earlier, the New Straits Times reported that thousands of Malaysian workers commuting to Singapore were left stranded when about 100 bus drivers abruptly staged a strike over alleged pay cuts.
With no bus drivers in sight, some commuters were forced to trek the 1.05km stretch from Johor Bahru to Singapore on foot. The drivers had abandoned the buses with the doors shut at the complex.
"The company has consistently upheld the practice of timely and accurate salary payments," the statement said, adding that measures are being taken to improve internal communication and avoid a repeat of such incidents.
The Sultan Iskandar Building, among the world's busiest land checkpoints, serves hundreds of thousands of daily travellers, many of whom commute between Johor and Singapore.
The company reiterated its commitment to fair, performance-based compensation and respectful engagement with its workforce.
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