Controversies cloud this infra giant's ascent
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Starlink mostly recovers from ‘longest' global network disruption; company says ‘outage was due to failure of…'
Elon Musk's Starlink satellite internet service has 'mostly recovered' following a major global outage that left tens of thousands of users across the US, UK, Germany, Zimbabwe, Romania, and beyond without internet access for over two hours on Thursday. The disruption, which lasted approximately 2.5 hours, may be one of the longest recorded outages in Starlink's operational history. The incident occurred just one day after the company revealed a new T-Satellite rollout in partnership with T-Mobile, designed to extend connectivity to remote areas. Taking to X (formerly Twitter), Starlink Vice President Michael Nicolls confirmed the partial restoration of services, saying: 'Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours. The outage was due to failure of key internal software services that operate the core network. We apologize for the temporary disruption in our service; we are deeply committed to providing a highly reliable network, and will fully root cause this issue and ensure it does not occur again.' Earlier in the day, Elon Musk also acknowledged the disruption, assuring users of an imminent fix: 'Service will be restored shortly. Sorry for the outage. SpaceX will remedy root cause to ensure it doesn't happen again.' The issue was first flagged by users around the world, with Downdetector—a real-time outage tracking platform—registering over 60,000 reports before 9pm BST. A staggering 65% of users reported experiencing a 'total blackout,' with many complaining of sudden disconnection without warning. From Colorado to Cologne, Bulawayo to Birmingham, users posted their frustration and confusion across social media. One UK-based customer wrote on X: 'The only downfall to Starlink is when it goes down, your only alternative is your phone network.' Many users relied on their 4G or 5G mobile connections to stay online, highlighting the growing dependency on satellite internet—particularly in rural or under-served regions. The disruption comes just a day after Starlink and T-Mobile announced the rollout of T-Satellite, a new service that integrates direct-to-cell satellite connectivity, aiming to keep mobile phones connected even in areas without traditional cell towers. Commenting on the service's performance, Musk posted earlier Thursday that the direct-to-phone network was 'growing fast.' The timing of the outage, however, has prompted scrutiny, with some questioning whether the launch had any unintended impact on Starlink's core infrastructure—a link SpaceX has yet to confirm or deny. Starlink, developed by SpaceX, is a global satellite-based broadband network designed to deliver high-speed internet access to remote, rural, and underserved regions. Operating across more than 130 countries and territories, Starlink has become a vital digital lifeline for homes, businesses, and emergency responders alike. Despite this setback, Starlink remains one of the most ambitious and widely deployed satellite internet constellations in operation today. While services have been restored for most users, Michael Nicolls reassured customers that a full investigation is underway to 'fully root cause this issue and ensure it does not occur again.' As digital infrastructure becomes more critical worldwide, the pressure on satellite networks like Starlink to deliver consistent, always-on connectivity continues to rise.


Economic Times
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Is Starlink down today? Thousands affected as the service faces network disruption, social media users reacts
Tired of too many ads? Remove Ads Where Is Starlink Not Working? Elon Musk Responds to Starlink Outage Tired of too many ads? Remove Ads What Caused the Starlink Outage? Did Starlink's Direct-to-Cell Service Play a Role? List Of Challenges Elon Musk Faces Social Media Reacts to the Starlink Outage Tired of too many ads? Remove Ads FAQs What happened to Starlink today? Did the outage affect Starlink's new T-Satellite service? Starlink is down today as Elon Musk's satellite internet service, Starlink, experienced a significant network outage on Thursday, leaving tens of thousands of users without connectivity, as per a report. The company also confirmed about the issue and said that it had a 'network outage' and highlighted that it was working on a solution to make it work, as per a CNBC to CNBC, the situation came to light after more than 60,000 users reported problems on Downdetector, a platform that tracks real-time outages across various services. While it is not immediately clear how widespread the outage is, Starlink users on social media X reported issues from Europe, the United States, Africa, Asia, and Australia, as reported by Euro News. Users on Down Detector also said that Starlink was not working in Colombia, Sardinia in Italy, Stockholm in Sweden, and New Hampshire in the US, as reported by Euro READ: Who died today? From Hulk Hogan to Chuck Mangione to Anne Burrell - world lost these stars today Musk, who leads both Starlink and its parent company SpaceX, apologized on his social media platform X (formerly Twitter), saying, "Service will be restored shortly. Sorry for the outage," and added that,"SpaceX will remedy root cause to ensure it doesn't happen again," as per his X the company wrote on X that, "Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we'll share an update once this issue is Starlink outage came just hours after Musk touted the company's growing direct-to-cellphone service, which he said was 'growing fast,' as reported by CNBC. T-Mobile recently launched its Starlink-powered T-Satellite service to the public, as per CNBC. That service, built in collaboration with T-Mobile, is designed to keep phones connected in remote areas without traditional cell tower coverage, according to the report. T-Mobile said that the "T-Satellite service was built to keep phones connected in places no carrier towers can reach,' as quoted by READ: Hockey Canada trial verdict: Judge finds all 5 former ice hockey players not guily in sexual assault case Starlink did not elaborate on what caused the disruption or whether the direct-to-cell service was involved, according to the report. It is also known if the T-Satellite service was affected by or involved in the outage, as reported by outage adds to a series of technical challenges across Musk's companies, as per the report. X, the social media platform he acquired for $44 billion in 2022, has also faced several service interruptions in recent months, according to CNBC. In July and May, the site experienced outages, with Musk later acknowledging that 'major operational improvements need to be made,' as quoted by addition, a recent study found that Starlink's internet speeds and reliability have declined as the service has grown more popular and the satellite network has become increasingly crowded, according to the CNBC READ: When will Battlefield 6 release and what can players expect? Here is what gamers need to know Meanwhile, social media users instantly reacted to Starlink's outage on X. One user wrote, "You owe us all a refund for today… better see a discount on that next bill or we will have issues you failed to provide your service," as per X user had many questions to ask, "Configuration issue? Some single point of failure malfunctioning? Bad software update? Hacker attack? Google data center going down? Did I miss anything?," as per an X post.A frustrated Starlink user wrote, "No information in this starlink status, plus i had to waist a half an hour looking for problems that could of been on my end. when there is a major outage they need to post on x quickly," as per X a user suggested that, "The app should have an alert about an shouldn't have to search for it," as per the X post. Another said, "It would be helpful to send an email or text message to all customers. Many of us have wasted time rebooting devices, checking cables, and trying to identify the issue, only to discover online that the service is down. This situation is inconvenient since we rely on it for our work, making it crucial to get back online quickly," as per an X experienced a global outage on Thursday, impacting tens of thousands of users across the world, as per the CNBC unclear. Starlink did not confirm whether the new direct-to-cell service was impacted.