Bethan Williams, from Cardiff, wins national CDI award
Bethan Williams, from Cardiff, was recognised at the 2025 Career Development Institute (CDI) Awards in the category of Career Development Professional Working in Non-Education Settings.
She was praised for her efforts to improve accessibility and inclusion for neurodivergent clients through her work with the Working Wales service.
Ms Williams said: "I'm absolutely over the moon to win this award.
"It means a lot to know the work I've done is making a real difference.
"For many neurodivergent customers, visiting a careers centre can be overwhelming, so I wanted to create something that would make that experience more welcoming and less stressful.
"I hope it encourages more people to access the support that is available to them."
Ms Williams developed an introductory support package featuring written and visual materials to help neurodivergent clients feel more at ease when visiting the centre.
The pack includes a "Welcome Wall" with staff photos, names, and job titles.
It also shows clients who their adviser will be on the day of their appointment to help reduce anxiety.
She also played a key role in organising an Inclusive Jobs Fair at the Cardiff careers centre in January, which attracted more than 240 attendees.
Nikki Lawrence, chief executive at Careers Wales, said: "We are thrilled that Bethan's outstanding work has been recognised on a national stage.
"Ensuring our services are accessible and supportive of neurodiverse individuals is essential for building a truly impartial and inclusive system.
"We want to make sure that each and every one of our customers can make informed career choices with tailored support that recognises their individual strengths and needs.
"We're incredibly proud of Bethan and delighted to see her recognised at a national level."
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