Rimini Street launches new support services for Dayforce users
Rimini Manage for Dayforce covers the Dayforce Human Capital Management (HCM) platform, which includes HR, payroll, benefits, workforce management, and talent management services. The objective of the service is to help organisations run, maintain, and enhance their Dayforce systems while reducing operational costs. The offering brings unlimited ticketing and service level agreements, aiming to deliver predictable support costs and continuity in daily operations.
Clients who choose Rimini Manage for Dayforce are assigned professionals familiar with the Dayforce platform, with the intention of maintaining smooth operation and system enhancement. Rimini Street asserts that this approach results in efficiency and potentially reduces the total cost of ownership for businesses leveraging the Dayforce cloud-based suite.
The company has also introduced Rimini Consult for Dayforce, which is available immediately. This advisory service provides support in roadmap and strategic planning, deployment advice, ecosystem management, and operational support for the Dayforce platform. It also offers technical and functional health checks, diagnostics, configuration guidance, and performance tuning.
Frank Reneke, Group Vice President of Rimini Custom, said, "Rimini Street currently supports client HCM software and operations in over 160 countries, territories and administrative regions. With Dayforce's global payroll processing capabilities and the highly customisable, flexible nature of the Dayforce platform, it can be integrated with SAP, Oracle, Infor, Microsoft and other ERP systems to further extend and maximiae the potential of a client's Dayforce system while helping to streamline processes and realise substantial annual operating savings. We look forward to being a trusted partner to our Rimini Manage for Dayforce clients."
Beata Reimer, Group Vice President, Global Partner Ecosystem, Dayforce, said, "Rimini Street is one of the most experienced and trusted support providers of global HR, time management, and payroll. We already have strong momentum with more than 200 Dayforce customers choosing Rimini Street as their trusted enterprise software service provider. We see tremendous opportunity working alongside Rimini Street and welcome them as a Dayforce Community Partner."
The Dayforce system is known for its payroll processing across more than 160 countries, and Rimini Street emphasises its ability to integrate Dayforce with other ERP platforms such as SAP, Oracle, Infor, and Microsoft. This integration is aimed at helping organisations streamline their HR processes and potentially achieve cost savings in their annual operations.
Rimini Street highlighted that its services for Dayforce are part of a wider portfolio designed to support, optimise, and transform enterprise systems. This is delivered under the company's Rimini Smart Path methodology, which aims to maximise the value organisations receive from their existing software investments.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Techday NZ
5 days ago
- Techday NZ
Discovery Consulting names Shobhit Garg as National Supply Lead
Discovery Consulting has appointed Shobhit Garg as its National Supply Chain Practice Lead as Australian manufacturers increase adoption of cloud-based ERP and digital supply chain solutions. This appointment is positioned to expand Discovery Consulting's Digital Supply Chain capabilities, particularly as manufacturers and asset-intensive sectors across Australia and the Asia-Pacific region pursue operational modernisation using new ERP technologies. Garg brings more than two decades of SAP experience across manufacturing, pharmaceuticals, mining and discrete industries to the role. Extensive experience Garg began his career in 2001, gaining early exposure to shop floor operations in the manufacturing sector. This first-hand insight into manufacturing operations was followed by a transition into enterprise technology, where he contributed to SAP implementations in the United States, India, Asia-Pacific, and Australia. Garg has worked with large consulting firms such as Deloitte, Accenture, KPMG, and NTT DATA. His specialist expertise lies in S/4HANA Manufacturing and SAP Digital Supply Chain solutions, and he has delivered major projects for clients including General Electric, Novartis, Goodman Fielder, and Nutrition Care Pharma. Discovery Consulting has indicated that Shobhit Garg will focus on supporting mid-sized and asset-intensive manufacturers as they transition away from legacy systems and spreadsheets towards more integrated and scalable ERP platforms. This comes as more manufacturers in Australia seek to address the challenges of operational silos and the need for real-time visibility across supply chains. Market dynamics The move responds to a significant shift within Australia's manufacturing and resources sectors towards cloud-based enterprise technology. Businesses seek solutions that allow them to streamline operations, reduce costs, and maintain competitiveness in an environment shaped by regulatory demands and global competition. "I'm thrilled to join Discovery Consulting at such a pivotal time," said Garg. "There's a clear appetite in the Australian market for more integrated, agile, and cost-effective solutions, particularly among manufacturing and mining businesses. As smaller manufacturers move away from manual processes and spreadsheets, S/4HANA public cloud offers a scalable entry point to end-to-end digital transformation and a step closer to achieving operational excellence." In his new capacity, Garg will be responsible for building and leading the SAP Digital Supply Chain practice. This includes hiring dedicated consultants and developing specialised solutions that address the evolving needs of regional manufacturers and asset-intensive enterprises. Leadership comments "We're pleased to welcome Shobhit to the team," shared Rod Gallagher, CEO of Discovery Consulting. "His outstanding track record and deep understanding of manufacturing and supply chain challenges offer our clients a unique advantage in their digital transformation journey. Shobhit will play a key role in accelerating our growth and enhancing our ability to deliver industry-leading solutions to clients across Australia and beyond." Shobhit Garg is also expected to contribute to Discovery Consulting's strategy in the manufacturing and asset-intensive sectors, building on his experience as both a solution architect and program manager. He has managed greenfield and brownfield SAP projects globally and is noted for his expertise in guiding companies from legacy platforms to centralised, cloud-based SAP architectures. Discovery Consulting aims to address the increasing digitisation witnessed in these industries, assisting businesses as they update their technology to meet the demands of a rapidly shifting market. Follow us on: Share on:
Techday NZ
26-06-2025
- Techday NZ
UiPath modernises ERP with Deloitte using agentic automation
UiPath has overhauled its enterprise resource planning (ERP) system through a strategic collaboration with Deloitte, resulting in a significant migration to SAP S/4HANA supported by agentic automation technologies. The project, named "Customer Zero", was designed to address the operational challenges that UiPath faced amid rapid business growth and increasing global complexity. The company identified issues stemming from fragmented systems, burdensome manual billing cycles, delayed revenue recognition, and intricate multi-GAAP reporting processes, all of which were hampering speed and scalability. Automation-first methodology UiPath adopted what it describes as an automation-first approach for its SAP S/4HANA migration. Unlike standard ERP deployments, the initiative integrated UiPath's own automation platform - including robotic process automation (RPA), intelligent document processing (IDP), UiPath Apps, and AI-driven orchestration - into the ERP transformation process. This strategy enabled the streamlining of SAP data migration, enhancement of system integrations, and removal of manual bottlenecks throughout core finance operations. The automation-led methodology became a central element in establishing a more efficient and resilient ERP environment. Operational outcomes The company reported a series of operational outcomes and performance metrics following the implementation: Over 200 automations delivered by the UiPath centre of excellence across key business processes. More than 85% of vital finance workflows are now managed by unattended automations, converting manual billing, revenue recognition, and account reconciliation into automated tasks. A clean core rate of 93% was achieved, surpassing the industry benchmark of 80% and minimising technical debt for future system upgrades. 60% of test cases automated, reducing the strain on business users and speeding up deployment times. Project delivery accelerated by 10% through the use of automation in testing, validation, and integration procedures. Jerry Hoberman, U.S. SAP Offering Leader at Deloitte, commented on the importance of agentic automation in ERP transformations: Agentic capabilities are essential to deliver automation-driven ERP outcomes. Building on Deloitte and UiPath's commitment to deliver Intelligent Automation solutions for our joint clients, together, we can help organisations unlock transformative business value as they move to SAP S/4HANA and RISE. Reflecting on the collaboration, Hitesh Ramani, Chief Accounting Officer and Deputy CFO of UiPath, described the transformation's impact: Our work with Deloitte demonstrates that automation isn't just an enabler—it's a catalyst for enterprise reinvention. With SAP S/4HANA and our agentic automation platform working hand-in-hand, we've dramatically improved the efficiency, scalability, and resilience of our finance operations. Agentic ERP and future automation UiPath's next step involves preparing for what it calls "agentic ERP". The aim is to empower AI agents - supported by the UiPath Platform and the newly introduced UiPath Maestro - to manage complex enterprise workflows, orchestrate decision-making across SAP and other systems, and call on human input only when necessary. This marks a shift towards automation systems acting as partners in business decisions rather than simply tools for task automation. Through agentic ERP, UiPath anticipates autonomous handling of routine decisions and exceptions, streamlined coordination between artificial intelligence, robots, and human stakeholders, and a foundation for continuous process innovation and adaptability. Mihai Faur, CIO of UiPath, described this evolution as significant for the wider market: Agentic ERP is not just a vision - it's the logical next step in the evolution of enterprise systems. Our Customer Zero journey demonstrates how organisations can future-proof their operations by embedding intelligent, agentic automation into every fabric of their ERP landscape. The Customer Zero project is positioned as a model for organisations looking to move beyond conventional ERP modernisation tactics. By placing agentic automation at the centre of the transformation programme, UiPath and Deloitte highlight a pathway to faster, more intelligent, and less disruptive ERP modernisation.
Techday NZ
12-06-2025
- Techday NZ
Exclusive: CIOs push back on SAP upgrade deadline amid cost fears
Leaders in IT are under growing pressure to upgrade their core enterprise systems, but many are digging in their heels. With less than two years until SAP ends mainstream support for its traditional ERP platform, many businesses are still resisting the move to S/4HANA, citing cost, risk, and lack of a compelling business case. "Two-thirds of SAP customers are still running ECC," explained Luiz Mariotto, who leads the global solution engineering team at Rimini Street. "That's according to Gartner. After ten years, SAP still hasn't convinced the majority of its customer base to move," he said during a recent interview. Mariotto, based in Miami and a 25-year veteran of the SAP ecosystem, recently completed a whirlwind tour of Australia and New Zealand, meeting customers and prospects across Perth, Melbourne, Sydney and Auckland. He said while the region shares global concerns, some industries are "more aggressively focused on cost-cutting." "IT leaders are under pressure to reduce cost, optimise their operations, and at the same time, find ways to innovate," he said. "But how do you fund innovation if you've got to reduce both capex and opex, and still run your mission-critical ERP?" SAP announced in 2020 that it would end mainstream support for ECC by 2027. For many enterprises, the vendor's push to move customers to S/4HANA in the cloud feels less like a choice and more like a mandate. But Mariotto says the business case just isn't there for many. "Some CIOs go to the board and say, 'There is a risk if we don't get SAP's support,' but the board is pushing back. They're asking: 'Do we really need to spend hundreds of millions and three years of effort just to change software that already works?'" he said. Mariotto cited examples of global clients who have spent years and millions tailoring their ECC systems to complex processes like finance, logistics, or manufacturing. "Now SAP is saying, 'Sorry, you have to upgrade,'" he said. "But IT leaders are asking themselves: should my roadmap be driven by a vendor's timeline, or by business priorities?" Some clients who have started their S/4HANA projects are already pausing due to economic or geopolitical changes, such as trade wars or shifts in global supply chains. "The world is changing. The risks are shifting. And in that scenario, software upgrades drop in priority," he said. According to Mariotto, customers are increasingly exploring third-party support options as a way to defer expensive upgrades. Rimini Street, which provides independent support for enterprise software, has built what it calls the "Rimini Smart Path" — a three-stage approach: support, optimise and innovate. "First, we take over support of the ERP and deliver savings of 50 to 90 percent," he said. "Then we help clients optimise their landscape - no more forced upgrades. Finally, they can reinvest those savings into innovation." That innovation doesn't need to come from SAP either. Mariotto said many customers are turning to vendors like ServiceNow, Microsoft or AWS for AI, automation, and analytics. "Who said your AI must come from SAP?" he asked. "Clients can innovate now, without waiting years for a complex ERP migration." In a timely development, Rimini Street has also announced it will now offer full support for all SAP ECC 6.0 and S/4HANA releases through 2040 - without requiring customers to migrate to S/4HANA on RISE. This move is significant for businesses weighing whether to accept SAP's cloud roadmap or chart their own course. The extension means organisations can maintain their current SAP systems, stay in full tax and legal compliance, and avoid the significant costs of vendor-mandated upgrades. "This gives customers a real choice," Mariotto said. "They can buy time, stay supported, and focus their budget on strategic innovation rather than software replatforming." SAP has tried to soften its stance, announcing earlier this year a programme allowing customers to delay their migration if they commit to moving to S/4HANA Cloud by 2030 or 2033. But Mariotto called it "a ticket with strings attached" and said many customers remain unconvinced. "The vendor says you can delay, but only if you commit to a cloud subscription now. Clients say, 'Wait a minute - I don't even know what I'll be doing in two years.'" The complexity of moving to S/4HANA is also a deterrent. For large organisations, the change is not simply an upgrade - it involves changing data models, processes, licences, and infrastructure. "Even for a simple ECC to S/4HANA migration, you have to convert your general ledger, adapt your customisations, and migrate data into HANA's new structure," he said. "That's not a patch. That's a transformation." Mariotto added that some clients mistakenly believe third-party support limits future flexibility. "One of the biggest misconceptions is that you can't move forward without SAP support. But we can handle security, custom code, integrations - everything. And if clients eventually decide to go to S/4HANA, we can help prepare them." In fact, he said, some customers who delayed upgrading with Rimini Street's support have later chosen to migrate on their own terms. "We have clients who stayed with us five or six years, and then said, 'Now I have a business case.' In some cases, we even supported their legacy ERP during the transition," he said. In the era of hybrid IT, many enterprises are already managing a mix of legacy and cloud applications. Mariotto said this "composable ERP" approach - mixing a stable core with best-of-breed cloud tools - is now the norm, not a Frankenstein monster. "The future of ERP won't be a big box. It'll be intelligent agents, automation layers, and flexible platforms," he said. "Vendors like ServiceNow and Microsoft see that. They're building tools that integrate everything - not just one vendor's stack." With CIOs expected to do more with less, Mariotto said the days of vendor-driven roadmaps are numbered. "Clients are telling SAP: If you're not flexible, I'll find someone else to support me - and someone else to help me innovate," he said.
