Telnyx Unveils Voice AI

Martechvibe

03-03-2025

Unlike other AI solutions that struggle with delays and disjointed conversations, Telnyx Voice AI is built from the ground up for real-time speech processing.
Telnyx Voice AI is redefining the way businesses engage with customers, delivering real-time, intelligent, and ultra-natural voice conversations that feel just like talking to a human.
Until now, voice automation has been plagued by delays, robotic speech, and a lack of real intelligence. Telnyx Voice AI changes that by combining cutting-edge AI voice synthesis, real-time streaming, and a global, private IP network, ensuring ultra-low latency and hyper-realistic conversations. Unlike fragmented solutions, Telnyx takes a full-stack approach to conversational AI, offering businesses all the essential building blocks—voice infrastructure, AI-driven automation, and real-time connectivity—to create custom, scalable voice AI solutions from the ground up.
What can businesses do with Voice AI? Automate customer support – Deploy AI agents that respond instantly and resolve issues in real-time.
Enhance IVR and call routing – Guide customers efficiently with intelligent, context-aware voice interactions.
Boost sales and engagement – Power AI-driven outbound calls for follow-ups, reminders, and personalised outreach.
Enable conversational commerce – Let customers book, buy, and inquire using natural, human-like voice AI.
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Unlike other AI solutions that struggle with delays and disjointed conversations, Telnyx Voice AI is built from the ground up for real-time speech processing—meaning zero awkward pauses, just smooth, seamless conversations. And because it runs on Telnyx's private global infrastructure, it's more reliable, scalable, and cost-efficient than other cloud-based providers.
'AI-powered voice is the future of customer interactions, and with Telnyx Voice AI, that future is here,' said Ian Reither, COO at Telnyx. 'Businesses can now automate real-time, human-like conversations at scale without the delays, robotic tone, or high costs of traditional solutions. We've built a powerful, flexible AI voice platform so companies can create seamless, intelligent voice experiences like never before.'
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The Martechvibe team works with a staff of in-house writers and industry experts.
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Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market.
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Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle.
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HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals.
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Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales.
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Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics.
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Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage.
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Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio.
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