How the Two-Pot system is affecting South African retirement funds
Image: File photo.
The Two-Pot system, designed to offer South Africans a lifeline in the event of a serious rainy day, has seen such high demand for withdrawals that experts are concerned that people will have only two-thirds of their savings left.
Changes in the law, which came into effect last September, made it possible for people who have retirement savings to access a portion of them now, with the rest remaining invested until they stop working. Under the changes to the law, one-third of retirement savings went into a pot from which withdrawals could be made, and that allows people to pull out money once a year in an amount between R2,000 and R30,000.
But there are drawbacks. In addition to the fact that the cash that is taken is subject to tax, any amount due to the South African Revenue Service (Sars) in unpaid tax is deducted from the payout. Those are the short-term consequences – longer-term, withdrawals now will exacerbate South Africa's already low savings rate. South Africans have a negative savings rate of 1.2%, according to Trading Economics.
Hwalani Mabaso, executive of everyday advice and distribution at Absa Advice and Investments, says that the tax on withdrawals 'came as a rude awakening to some who saw their expected payout significantly reduced. Financial service providers also had to play catch-up, with reports of some charging excessive admin fees. The learning curve was steep – not just for members, but for the industry itself,' she notes.
Michelle Hawkins, senior tax expert at PKF Octagon, says that Sars has collected R15 billion in taxes from Two-Pot withdrawals, of which R1bn was in overdue payments.
Mabaso's calculations indicate that a R30,000 withdrawal could mean R22,000 lands in accounts after withholding tax, which doesn't take into account any overdue tax.
Video Player is loading.
Play Video
Play
Unmute
Current Time
0:00
/
Duration
-:-
Loaded :
0%
Stream Type LIVE
Seek to live, currently behind live
LIVE
Remaining Time
-
0:00
This is a modal window.
Beginning of dialog window. Escape will cancel and close the window.
Text Color White Black Red Green Blue Yellow Magenta Cyan
Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan
Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan
Transparency Transparent Semi-Transparent Opaque
Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps
Reset
restore all settings to the default values Done
Close Modal Dialog
End of dialog window.
Advertisement
Next
Stay
Close ✕
Ad Loading
One of Two-Pot's most vocal detractors is former statistician-general, Pali Lehohla. Lehohla tells Personal Finance that pulling money out of an already meager savings pool detracts from fund managers, such as the Public Investment Corporation, being able to invest in key sectors such as agriculture, manufacturing, and mining.
This, Lehohla says, undermines the architecture of pension funds, adversely affecting South Africa's growth prospects. 'If you draw from it, you destroy a nation.' Gross domestic product (GDP) gained a better-than-expected 0.1% in the first quarter of the year after reaching 0.6% in 2024.
Phil le Feuvre, member of the South African Reward Association, says that nearly R57bn has been withdrawn from retirement funds since last September. For context, the sector was worth about R4.6 trillion in 2022, the latest research available.
Le Feuvre says there have, so far, been almost four million withdrawals, out of an estimated 18.6 million retirement fund members in South Africa. Of these, about 12% were repeat withdrawals following the start of the new tax year in March, he adds.
Hawkins is concerned that there have been repeated withdrawals. 'This behaviour raised concerns that the system might be used more as a revolving credit facility than an emergency buffer,' says Mabaso.
Yet, Mabaso says the 'bold and necessary reform' has benefitted those South Africans who are battling rising costs as it has been a 'financial lifeline'. She says, in addition to making emergency funds available without totally sabotaging long-term retirement savings, it has also had a macroeconomic benefit.
'Analysts estimate the system injected R40bn to R100bn of liquidity into the economy, boosting consumption and tax revenue, thanks to SARS collecting income tax on withdrawals. Some reports even suggest it could contribute up to 0.5% to GDP growth in 2025,' Mabaso says.
Mabaso says, however, that the 'freedom to withdraw comes at a cost'. She explains that someone who pulls money out each year could reduce their retirement nest egg by 30% to 33%, which could be 'a potentially devastating impact in old age'.
Hawkins says research conducted by various financial institutions has shown that most drawdowns are going towards debt, school fees, groceries, and other basic necessities. 'The pressures of the cost of living are the key driver for the two-pot withdrawals,' she says.
'Evidence suggests that a portion of the withdrawals is being used to pay off high-interest loans or, worse, fund consumer purchases, defeating the system's intent to promote financial resilience,' Mabaso explains.
Le Feuvre adds that some beneficiaries used funds as a deposit to buy a car, leading to increased debt in the long run. 'Overall, the funds helped consumers reduce financial strain but also contributed to new credit uptake.'
Mabaso says, like all policy tools, Two-Pot's success depends on how wisely it's used. She says people need educational support to understand tax, compound interest, and long-term implications. 'Handled with care, the system could offer South Africans the dignity of choice and financial resilience.'
Reasons people draw draw down from two-pot.
Image: Source for graphic: Le Feuvre
PERSONAL FINANCE
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


The Citizen
8 hours ago
- The Citizen
Guzzle Celebrates 14 Years — Shoppers Stand a Chance to Win R14,000 in Vouchers
Since launching in 2011, Guzzle has become South Africa's leading retail shopping destination, connecting millions of bargain hunters with the best deals from the country's top retailers. By curating and publishing print and digital catalogues online, Guzzle saves shoppers time and money, bringing unbeatable specials right to their screens — all in one place. Over the years, Guzzle has grown its loyal community by delivering a smarter, easier way to browse catalogues, compare prices, and plan shopping trips. From groceries and electronics to furniture and DIY, Guzzle is the go-to site for smart South African shoppers who want to stretch every Rand. A Birthday Giveaway for Loyal Shoppers This year, to celebrate its 14th birthday, Guzzle is giving back to the shoppers who made it possible. Shoppers stand a chance to win their share of R14,000 in shopping vouchers — just by sharing their honest feedback. By completing a short survey, shoppers help Guzzle continue to improve and deliver the deals that matter most. The insights from the survey will shape the future of online catalogues in South Africa — making deal hunting better, faster, and more relevant for everyone. How to Enter: Complete the short survey honestly. Include your full name and email address so Guzzle can contact you if you win. Closing date: 31 July 2025. Terms & Conditions: By entering, participants agree to receive communications from Guzzle. All winners will be contacted at the end of the competition. Please ensure you have given your correct details. Visit the Guzzle competition page to enter and stand a chance to win! Happy 14th Birthday, Guzzle — and thank you, South Africa, for your continued support! At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!


Daily Maverick
12 hours ago
- Daily Maverick
Can SA shoppers afford Woolies' ‘store of the future'?
South Africa's wheezing economy hasn't stopped Woolworths from rolling out its most opulent food store yet: a sensory showroom of indulgence, theatre, a sushi bar – and Chuckles on tap. Step into the Woolworths Food Emporium in Durbanville, Cape Town, and you might wonder if you've stumbled onto a Chef's Table set. You won't even notice the standard grocery store hum of fridge fans and overhead lighting, because it will be masked by steam curling from live cooking demos and scents from the Bloom Bar's in-house florist, or the bespoke sushi bar might distract you instead. This is a podium for premium, where every shelf and curated corner forms part of the performance. The Emporium is a pantomime of opulence, a first of its kind in South Africa – a new flagship format the retailer calls a 'store of the future'. It's bigger, sleeker and squarely aimed at the ever-thinning upper crust. With food inflation clawing at wallets and household incomes under siege, is this 'store of the future' catering for the average South African? When it comes to luxury groceries and offerings, Woolworths has ruled the roost for some time. According to its 2024 annual financial report, the group targets 'mid- to upper-income customers who value quality, innovation, value and sustainability'. In a submission Woolworths made to the Competition Commission in 2018, the retailer stated that its target market falls within the Living Standards Measure 8–10 bands. These are South Africans who have the most access to wealth, have high school or higher schooling education, and live in urban and suburban areas. From an income perspective, this crowd is in the top 12.9% of South Africans who earn above R20,000 per month. It's also worth noting that, as of that same filing, the retailer had about 210,000 active Woolworths credit cards in circulation. That number is probably higher now – with anecdotal whispers coming from retail meetings indicating that more than 80% of those card-carrying customers are fully using their credit facilities at the food store. Despite the mounting economic pressures, there's data to suggest that indulgence, or at least health consciousness, is still on the menu. Retail therapy The 2024 State of Grocery Retail report by global consulting group McKinsey shows that South African shoppers across income groups want to eat more healthily – and are willing to pay for it. According to the report, about 70% of high-income shoppers and 60% of low-income shoppers said they were focused on healthier eating in 2024. Generation Z-ers and millennials were particularly fixated on quality, organic produce and label transparency. More than half of the surveyed South Africans, regardless of income, said they're happy to pay above market price for high-quality, healthy food. 'While we will never lead on price,' the Woolworths 2024 financial report reads, 'we will continue to provide our customers with the unbeatable Woolworths difference – that of quality, freshness, convenience, innovation and exceptional sustainability credentials – making our fair prices well worth it.' The Durbanville store is the test kitchen for that promise. 'The Food Emporium is a pivotal part of Woolworths' broader retail strategy,' says Lindiwe Khumalo, head of Woolworths' store development and formats. 'It's the blueprint for the future, a reimagined store model built from deep customer research and trend analysis.' The 'experience' offers a 'sensory journey' with curated sections, designed for the intuitive flow of customer behaviours. There's even an 'innovation kitchen' with live demos. Khumalo says the emporium is not a one-off, but instead a blueprint for the expansion of more of these stores in areas where 'customer demand and community fit align'. The app trap But why invest in bricks-and-mortar stores when consumers are migrating online? Woolworths' omnichannel strategy, which includes its online delivery app Woolies Dash, seems to be one of its weaker links. First launched in December 2020 after Checkers' popular Sixty60 online delivery service debuted in 2019, Woolies Dash is meant to offer speedy, same-hour grocery delivery. Instead, it's become something of a digital Achilles heel, despite the retailer reporting 71% sales growth and 95% of orders being delivered on time. On review sites like HelloPeter and social media platforms, users are vocal about the delivery service's frequent delays and patchy order tracking, and the problematic interface of the app itself. One user on HelloPeter wrote: 'Woolies Dash is horrific. Order took five hours to be delivered from less than 2km away and they could only supply half the items I ordered.' Another was more terse: 'I've never had a successful order and I cannot recommend this service.' Out-of-stock items, bad substitutions and unresponsive customer service are common complaints. Checkers' Sixty60, by contrast, is everywhere, with scooter fleets idling next to you at every red light. Checkers noted 1.37 million app downloads in 2024 and 1.6 billion system calls weekly, according to Shoprite's 2024 financial report. In 2022, Checkers introduced its first 'dark store', which are physical stores not open to the public, solely dedicated to fulfilling online orders. Woolworths followed suit last year, introducing its first dark store in the Cape Town CBD to improve product availability for online shoppers. Will they come (and keep coming)? The Emporium format leans into emotional retail by tapping into lifestyle aspirations over wallets. It is a move that comes with risk, especially in a market where affordability still dominates decision-making. Roland Goldberg, associate professor in marketing management at North-West University, points to convenience remaining a motivating factor when considering consumers in multiple generational cohorts, particularly among urban professionals with demanding lifestyles. 'There is, and always will be, a market for luxury premium label items catering [for] higher-income and aspirational or status-driven consumers,' he says. But he also cautions that retailers who want to push for premium should be careful in the South African economy. 'They should appeal to the value-conscious consumer rather than the price-sensitive consumer. Emphasis should be placed on why the customer is paying extra for the item and the benefits should therefore be highlighted.' Khumalo says Woolworths balances its offering through a range of products that cater for different needs and budgets. 'Alongside artisanal and premium selections, customers can find everyday essentials,' she says. Woolworths' new store concept is an experience, choreographed and curated with a very specific customer in mind. Perhaps that's the point – to stand out in a crowded market, and hoping some South Africans are willing to pay for it. DM


The South African
14 hours ago
- The South African
Why the V-Class is the New Standard of Taste
A quiet revolution is taking place on South Africa's roads – one where status is no longer shouted but softly stated. As ideas of luxury evolve, a growing number of travellers, professionals and cultural insiders are redefining what it means to move well. At the centre of this shift is the new Mercedes-Benz V-Class: a vehicle that reflects the changing values of South Africans who favour substance, space and understated sophistication. Whether headed to high-profile events like the Durban July, or simply travelling in style across provinces, the V-Class has become a symbol of a new kind of taste – one rooted in comfort, versatility, and modern design. It offers the flexibility to carry people, wardrobes, ideas or equipment – without ever compromising on comfort and experience. This shift aligns with a broader global trend: the rise of quiet luxury and purposeful mobility. Less about performance specs and more about lived ease, the V-Class delivers what many now associate with true luxury – control over one's time, space to think, and the comfort to enjoy the journey, not just the destination. 'Luxury is no longer defined by excess or display,' says Reandren Thulkanam, General Manager at Mercedes-Benz Vans South Africa. 'Today, it's about freedom, comfort, and intelligent utility. The V-Class answers that shift – it's elegant, capable and allows people to move with intention. For many of our customers, that is the new mark of success.' The recent V-Class convoy to the Durban July, with a scenic stopover in the KwaZulu-Natal Midlands, captured this shift in motion – a curated road experience that prioritised personal space, functionality, and the simple joy of travelling well. Also, quietly present in the convoy was a glimpse of the future: the all-new Mercedes-Benz EQV, the brand's all-electric premium van. Its inclusion signals what's next – a move toward sustainable luxury that still delivers on the comfort and presence the popular V-Class has come to represent. As South Africa's definition of success grows more nuanced, the V-Class is finding its place not as a vehicle of prestige, but as a reflection of a deeper understanding: that how we travel is as important as where we're going.