
Microsoft cuts 9,000 jobs as tech giant bets on AI
Among those losing their jobs are 830 workers tied to the tech giant's headquarters in Redmond, Washington, according to a notice sent to state officials Wednesday.
Microsoft said the cuts will affect multiple teams around the world, including its sales division, part of "organisational changes" needed to succeed in a "dynamic marketplace."
A memo to gaming division employees Wednesday from Xbox CEO Phil Spencer said the cuts would position the video game business "for enduring success and allow us to focus on strategic growth areas."
Xbox would "follow Microsoft's lead in removing layers of management to increase agility and effectiveness," Spencer wrote.
Microsoft employed 228,000 full-time workers as of June 2024, the last time it reported its annual headcount. Its latest layoffs would cut fewer than 4% of that workforce, according to Microsoft. But it has already had at least three layoffs this year and it's unlikely that new hiring has matched the amount lost. Either way, a 4% cut would amount to somewhere in the range of 9,000 people.
Until now, this year's biggest layoff was in May, when Microsoft began laying off about 6,000 workers, nearly 3% of its global workforce and its largest job cuts in more than two years.
Reduction helps offset rising costs of AI
The cutbacks come as Microsoft continues to invest huge amounts of money in the data centres, specialised computer chips and other infrastructure needed to advance its AI ambitions. The company anticipated that those expenses would cost it about $80 billion (€67.8bn) in the last fiscal year. Its new fiscal year began Tuesday.
Microsoft just last month cut another 300 workers based out of its Redmond headquarters, on top of nearly 2,000, also in Washington state, who lost their jobs in the Puget Sound region in May. Most of these staff worked in software engineering and product management roles, according to information the company sent to Washington state employment officials.
Microsoft's chief financial officer Amy Hood said on an April earnings call that the company was focused on "building high-performing teams and increasing our agility by reducing layers with fewer managers."
The company has repeatedly characterised its recent layoffs as part of a push to trim management layers, but the May focus on cutting software engineering jobs has fuelled worries about how the company's own AI code-writing products could reduce the number of people needed for programming work.
Microsoft CEO Satya Nadella said earlier this year that "maybe 20-30% of the code" for some of Microsoft's coding projects is probably written by software.
The latest layoffs, however, seemed centred on slower-growing areas of the company's business, said Wedbush Securities analyst Dan Ives.
"They're focused more and more on AI, cloud and next-generation Microsoft and really looking to cut costs around Xbox and some of the more legacy areas," Ives said.
"I think they overhired over the years. This is Nadella and team making sure that they're keeping with efficiency, and that's the name of the game on Wall Street."
The trimming of the Xbox staff follows Microsoft's years-long expansion of the business surrounding its gaming console, culminating in 2023 with the $75.4bn (€63.86bn) acquisition of Activision Blizzard — the California-based maker of hit franchises like Call of Duty and Candy Crush.
Before that, in a bid to compete with Sony's PlayStation, it spent $7.5bn (€6.35bn) to acquire ZeniMax Media, the parent company of Maryland-based video game publisher Bethesda Softworks.
Many of those game studios, which have locations across North America and Europe, were struggling with the layoffs on Wednesday, according to social media posts from employees who announced they were looking for new jobs.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Fashion Network
an hour ago
- Fashion Network
Debenhams Group in transformational multi-year AI deal with Amazon Web Services
The deal will 'accelerate the group's adoption of AI to drive business growth and enhance the customer shopping experience,' we're told, but what will it actually involve? The company said that by using advanced technologies like Generative AI (GenAI), the link-up will help it streamline its operations and rapidly scale new brands using AI-driven tools. For instance, it means automated descriptions of thousands of products, which the company said will speed up the process 20-fold. Then there's an interactive AI Room Styler that offers personalised decor suggestions linking directly to shoppable listings, while AI-powered product attribution and taxonomy is being used to 'improve search and navigation, helping customers discover relevant products faster'. It already uses AWS cloud services on the Debenhams platform with AWS's server-less cloud technology powering its successful marketplace model 'by facilitating the faster onboarding of third-party sellers, a broader product selection and an effortless purchasing journey'. Now, AI-generated content, powered by Amazon Bedrock – a fully managed service that makes it easy to build and scale GenAI applications – is what will enable Debenhams Group to automate product descriptions and translations across tens of thousands of products, 'improving consistency, localisation and speed to market'. Its translations into six languages now happen automatically, so no extra work is needed. 'This means products are ready to sell in different countries much quicker,' it said. Dan Finley, CEO of Debenhams Group, was understandably upbeat: 'Collaborating with AWS is a key part of our long-term strategy to transform Debenhams Group into a modern, technology-led retailer. We've successfully replaced outdated legacy systems with scalable, cloud-first architecture that's adaptable, resilient and built to support innovation well into the group's future.' And perhaps addressing worries over jobs, he added: 'Our strategic investment in AI and emerging technologies will not only future-proof the business, but create a faster, smarter and more personalised experience for our customers. Working closely with a hand-picked team of engineers and AWS specialists, together, we're not only accelerating our digital road-map, but making Debenhams Group an exciting place to work for the next generation of tech talent.' Meanwhile Duncan Stewart, head of Retail & Consumer Packaged Goods UK & Ireland at AWS, said: 'By leveraging the flexibility and scalability of the cloud, Debenhams Group now has the technology foundations to quickly build and deploy innovative new AI-powered products and services across all of its brands, which will help drive business productivity and growth.'


Fashion Network
2 hours ago
- Fashion Network
Debenhams Group in transformational multi-year AI deal with Amazon Web Services
The deal will 'accelerate the group's adoption of AI to drive business growth and enhance the customer shopping experience,' we're told, but what will it actually involve? The company said that by using advanced technologies like Generative AI (GenAI), the link-up will help it streamline its operations and rapidly scale new brands using AI-driven tools. For instance, it means automated descriptions of thousands of products, which the company said will speed up the process 20-fold. Then there's an interactive AI Room Styler that offers personalised decor suggestions linking directly to shoppable listings, while AI-powered product attribution and taxonomy is being used to 'improve search and navigation, helping customers discover relevant products faster'. It already uses AWS cloud services on the Debenhams platform with AWS's server-less cloud technology powering its successful marketplace model 'by facilitating the faster onboarding of third-party sellers, a broader product selection and an effortless purchasing journey'. Now, AI-generated content, powered by Amazon Bedrock – a fully managed service that makes it easy to build and scale GenAI applications – is what will enable Debenhams Group to automate product descriptions and translations across tens of thousands of products, 'improving consistency, localisation and speed to market'. Its translations into six languages now happen automatically, so no extra work is needed. 'This means products are ready to sell in different countries much quicker,' it said. Dan Finley, CEO of Debenhams Group, was understandably upbeat: 'Collaborating with AWS is a key part of our long-term strategy to transform Debenhams Group into a modern, technology-led retailer. We've successfully replaced outdated legacy systems with scalable, cloud-first architecture that's adaptable, resilient and built to support innovation well into the group's future.' And perhaps addressing worries over jobs, he added: 'Our strategic investment in AI and emerging technologies will not only future-proof the business, but create a faster, smarter and more personalised experience for our customers. Working closely with a hand-picked team of engineers and AWS specialists, together, we're not only accelerating our digital road-map, but making Debenhams Group an exciting place to work for the next generation of tech talent.' Meanwhile Duncan Stewart, head of Retail & Consumer Packaged Goods UK & Ireland at AWS, said: 'By leveraging the flexibility and scalability of the cloud, Debenhams Group now has the technology foundations to quickly build and deploy innovative new AI-powered products and services across all of its brands, which will help drive business productivity and growth.'


Fashion Network
2 hours ago
- Fashion Network
Debenhams Group in transformational multi-year AI deal with Amazon Web Services
The deal will 'accelerate the group's adoption of AI to drive business growth and enhance the customer shopping experience,' we're told, but what will it actually involve? The company said that by using advanced technologies like Generative AI (GenAI), the link-up will help it streamline its operations and rapidly scale new brands using AI-driven tools. For instance, it means automated descriptions of thousands of products, which the company said will speed up the process 20-fold. Then there's an interactive AI Room Styler that offers personalised decor suggestions linking directly to shoppable listings, while AI-powered product attribution and taxonomy is being used to 'improve search and navigation, helping customers discover relevant products faster'. It already uses AWS cloud services on the Debenhams platform with AWS's server-less cloud technology powering its successful marketplace model 'by facilitating the faster onboarding of third-party sellers, a broader product selection and an effortless purchasing journey'. Now, AI-generated content, powered by Amazon Bedrock – a fully managed service that makes it easy to build and scale GenAI applications – is what will enable Debenhams Group to automate product descriptions and translations across tens of thousands of products, 'improving consistency, localisation and speed to market'. Its translations into six languages now happen automatically, so no extra work is needed. 'This means products are ready to sell in different countries much quicker,' it said. Dan Finley, CEO of Debenhams Group, was understandably upbeat: 'Collaborating with AWS is a key part of our long-term strategy to transform Debenhams Group into a modern, technology-led retailer. We've successfully replaced outdated legacy systems with scalable, cloud-first architecture that's adaptable, resilient and built to support innovation well into the group's future.' And perhaps addressing worries over jobs, he added: 'Our strategic investment in AI and emerging technologies will not only future-proof the business, but create a faster, smarter and more personalised experience for our customers. Working closely with a hand-picked team of engineers and AWS specialists, together, we're not only accelerating our digital road-map, but making Debenhams Group an exciting place to work for the next generation of tech talent.' Meanwhile Duncan Stewart, head of Retail & Consumer Packaged Goods UK & Ireland at AWS, said: 'By leveraging the flexibility and scalability of the cloud, Debenhams Group now has the technology foundations to quickly build and deploy innovative new AI-powered products and services across all of its brands, which will help drive business productivity and growth.'