Pet hotel dubbed Ritz-Carlton for dogs to open in Deerfield

Chicago Tribune

21-06-2025

A luxury hotel is coming to Deerfield and its guests may be among the most exclusive on the North Shore.
To start with, they'll need four paws and a tail, and perhaps a well-heeled owner.
K9 Resorts, a national pet hotel chain which bills itself as the Ritz-Carlton for dogs, is opening its first Illinois location Monday in Deerfield. The facility features individual suites with high-definition TVs tuned 24/7 to DogTV and Animal Planet, premium shampoos in its bathing salons, antimicrobial play areas, an air purification system and of course, room service.
'We believe in elevating pet care to almost human-grade hospitality, hotel quality,' said Nehme Abouzeid, executive vice president and chief marketing officer of Luxury Pet Hotel Investments, a K9 Resorts investor and franchisee launching the Deerfield location. 'We like to say that we're a hotel, and our guests just happen to be dogs.'
Located in a former Mexican restaurant on a Home Depot outlot by the Metra station along Lake Cook Road, the Deerfield K9 Resorts underwent a four-month, multimillion dollar buildout to transform into a luxury pet hotel.
Out went the kitchens and in went high-end accommodations for hounds that at first glance, might beckon their human companions to check in as well.
It has a glitzy lobby adorned with chandeliers, ornate columns, tasteful artwork and a regal front desk. The inviting hotel rooms are numbered, set off by wall sconces, giving the ambience of a high-end resort for people, who of course, are paying the tab for their furry family members.
'I think that the attention to detail that we put into each resort is so obvious that it makes the customer, the two-legged customer, feel good,' said Jason Parker, 38, co-founder and co-CEO of New Jersey-based K9 Resorts. 'The dogs are very happy customers, because they're in a five-star hotel.'
Started as teenagers in 2005 by brothers Steven and Jason Parker, K9 Resorts has grown to 45 locations in 28 states, including the new Deerfield pet hotel. Five locations are corporate-owned with the rest franchised.
The dog hotel magnates have certainly elevated the traditional boarding experience, from cage-free lodging options and air purification systems to prevent kennel cough to offering individual or group play sessions coordinated by a trained staff of dog concierges and attendants.
K9 Resorts doesn't offer potentially stressful activities such as grooming, focusing on amenities that dogs enjoy during their staycations. Allowing them to wind down at the end of the day with a TV in their own rooms is part of the luxury treatment.
'When they're relaxing after a day of doggy day care, and there's nothing better to have them on a very premium dog mattress, relaxing, having their own private space and watching some television,' Parker said.
While the privately held K9 Resorts doesn't disclose systemwide revenue, each location generates between $2 million to $3 million per year, Parker told the Tribune. Meanwhile, the chain is poised for significant growth through franchising, driven in large part by Luxury Pet Hotel Investments, a group with extensive human hospitality experience.
Last year, Luxury Pet Hotel Investments invested $10 million in K9 Resorts and secured exclusive regional development rights in Illinois and beyond. The investment group is headed by longtime hospitality executive Alan Leibman, former CEO of Kerzner International, which developed the Atlantis resorts. LPHI has raised $53 million in equity and currently operates eight pet hotels, with plans to build 50 more, including up to 11 in Southern California, 13 in Florida and eight in the Chicago area by 2029.
Most recently, LPHI opened a K9 Resort near the Los Angeles International Airport in March.
Choosing Deerfield for the first Illinois location, the investment group obtained a 10-year lease on the former El Tradicional Mexican Restaurant in July 2024, converting the 6,200-square-foot building to a luxury pet hotel after getting special use approval from the village.
The location has housed a succession of restaurants, starting with a Bennigan's at the dawn of the new millennium. Other buildings on the sprawling Home Depot outlot include a Curaleaf cannabis dispensary and an empty McAlister's Deli, which closed its Deerfield location in April.
Accommodations at the pet hotel run from $59 a night in the compartment wing of the hotel, bilevel crates with memory foam beds. The executive rooms run $89 per night for 4-by-6-foot enclosures and the top-of-the-line luxury suites are $109 per night.
The 8-by-8-foot luxury suites include a premium couch or Kuranda bed. There is no mini-fridge or Wi-Fi, but each of the six luxury suites has its own 32-inch TV for the dog's viewing pleasure.
'We do put on DogTV and Animal Planet for a calming presence,' said Zack Nisbet, executive vice president in charge of the Chicago region for the investment group.
In addition to extensive work within the building, the Deerfield K9 Resorts features a walled-in, 2,300-square-foot outdoor play area with artificial antimicrobial grass where diners once sipped margaritas on the restaurant's patio as trains rumbled by on the nearby tracks.
While the Home Depot outlot has not necessarily proved fertile ground for restaurants, Nisbet said the high-traffic location should help drive business to the pet hotel.
The pet hotel offers both day care and overnight stays, and can accommodate up to 150 dogs, with family multidog stays. It's located just west of a competing facility, The Dog Stop, which is on the other side of the tracks from K9 Resorts.
'The Dog Stop being across the street, actually excited us,' Nisbet said. 'That's proof of demand, proof that there's a lot of dogs in the area. We knew we could provide an upgrade to the region.'
Chicago is a key expansion market for K9 Resorts and the investment group, which is currently scouting out potential locations in a number of areas, including Palatine, Libertyville and the city itself, Nisbet said.
Nationwide, the luxury pet hotels have opened up in everything from a former Wells Fargo bank branch to a converted CVS pharmacy. One is even housed in a former Old County Buffet, the now defunct all-you-can-eat restaurant chain which closed its last Illinois restaurant five years ago.
While most dogs probably would have been very content to stay at an Old Country Buffet without the renovation, after a lengthy multimillion dollar redevelopment in Deerfield, Nisbet said turning a restaurant into a luxury pet hotel would not be his first choice for the second Chicago-area location.
'This definitely was a fixer-upper,' Nisbet said. 'We had to auction off all the old restaurant equipment. I don't know what our best former use would be, but I wouldn't say it's a restaurant.'