National Integrated Immigration System to begin operating in October
KUALA LUMPUR : The immigration department is set to begin using the National Integrated Immigration System (NIISe) in October, a move aimed at enhancing border security through artificial intelligence (AI) technology.
Immigration director-general Zakaria Shaaban said the entry control system would be used to screen visitors and tourists prior to their departure from their country of origin to Malaysia.
'Currently, we have separate systems that do not allow access to data from other agencies such as the police, but now, we will integrate all the data for more effective output before making any decisions.
'Through this system, tourists and visitors will be screened in their country of origin before departure. If they are found to be ineligible to enter (Malaysia), the airline will automatically prevent them from boarding,' he said as a guest on Bernama TV's Ruang Bicara last night.
He said the application of NIISe was one of the department's initiatives to utilise AI technology, to enhance the efficiency and integrity of its service delivery.
'Through NIISe, we will also introduce a chatbot, allowing the public to ask questions directly through the system without needing to make phone calls or visit counters,' he said.
Zakaria said the autogate system using QR code technology at KLIA would also incorporate AI for facial recognition, in order to address issues of integrity more effectively.
'This technology helps us reduce human involvement in decision-making. That is why we are moving towards the full use of autogates at our entry points,' he said.
Zakaria said the department would also step up enforcement efforts against illegal immigrants this year to maintain public confidence in it.
He said as of this year, 49,000 illegal immigrants had been detained for various immigration offences, while action had been taken against 1,064 employers for harbouring illegal immigrants in residential premises, rumah kongsi or shared residences and construction sites.
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