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One challenge after another, but ITE student still finds ways to shine

One challenge after another, but ITE student still finds ways to shine

Straits Times25-05-2025
After escaping a childhood of abuse, Ms Azaleagrace Teo has made an impact in and out of school. ST PHOTO: KEVIN LIM
More than Grades One challenge after another, but ITE student still finds ways to shine Behind every academic result is a young person quietly chasing their dreams, beating the odds, and hoping to make something of themselves. In More than Grades, a monthly series by The Straits Times, we tell the stories of youth who are making waves in school and beyond.
SINGAPORE – When she was 15, Ms Azaleagrace Teo made the brave decision to confide in a counsellor at her secondary school after suffering almost seven years of abuse from her father.
Within two weeks, she was uprooted from her home, and was subsequently, over the years, moved at least eight times across different care facilities.
These included stays at foster homes, an interim placement and assessment centre, the Institute of Mental Health and the HCSA Dayspring Residential Treatment Centre, a therapeutic group home.
Grappling with ending ties with her family and being relocated so many times took a toll on the young girl's studies. She repeated her Secondary 4 year at Deyi Secondary School, delaying her graduation.
She eventually enrolled at ITE College East in 2021, and found out she had to support herself financially when she was moved to a student hostel in Evans Road. Though only 18 at the time, she had to start paying rent and being self-sufficient.
While still studying, Ms Teo joined a web solutions start-up, where she learnt about web development to create web and mobile apps from scratch, using a no-code platform called Bubble.
'In my first year, I was earning only $500 a month and heavily dependent on short-term sources of financial support to scrape by for rent and food,' she said.
Adjusting to her new reality of having to fend for herself, Ms Teo did not take part in any school activities, and spent her free time working and honing her skills in web development.
Ms Azaleagrace Teo at the HCSA Dayspring centre in 2018, a residential treatment centre for girls.
PHOTO: COURTESY OF AZALEAGRACE TEO
Choosing the harder path for her future
After completing her Nitec course in urban greenery and landscape, she was faced with a tough decision.
She had to choose between a work-study diploma, where she could earn a decent salary while studying, or sign up for a Higher Nitec course in interactive design at ITE College Central, where her passion lay. But this would mean juggling work and studies for another two years.
She chose the latter.
Calling it a decision made in turmoil, Ms Teo said she had to choose what would be better for her 30 or 40 years down the road. While there are those who may be able to make mid-career switches, she doubted if she would have the financial resources to do so.
'That's why I ultimately decided to go down the much harder path, doing what I love, instead of choosing something that was a much easier fix at the time,' she said.
Ms Teo went on to ace her studies, graduating from the Institute of Technical Education in 2025 with a perfect grade point average of 4.
On May 22, she was also one of 10 recipients of the Lee Kuan Yew Model Student Award, given to students who have performed consistently well, and displayed 'outstanding conduct and attitude worthy of emulation by their peers'.
Ms Azaleagrace Teo was one of 10 recipients of the Lee Kuan Yew Model Student Award on May 22.
ST PHOTO: KEVIN LIM
Ms Teo said that because of the support and care she received from her peers and teachers at ITE College Central, she was encouraged to do more than get through the daily grind of school, despite her challenging circumstances.
Ms Teo, who has an older sister, has not been in touch with her mother since she was 12.
'I realised that I actually do have something that I want to work towards, and I had the capacity and the ability to do more than just the day to day,' she said.
Using her leadership skills, Ms Teo, as vice-president of ITE College Central's yoga club, managed yoga sessions, team-building events and co-curricular activity roadshows.
She represented the ITE at the M1 Asia Pacific Golf 2024 fund-raising event, where she and a schoolmate shared their personal stories of financial hardship and helped to raise $308,000 for the ITE Education Fund.
She also co-organised a roadshow which brought together more than 200 students to promote racial harmony and led publicity efforts for the 2024 ITE Student Leaders Forum.
Today, she still volunteers with Owena, the alumni association of her former therapeutic group home at HCSA Dayspring, where she serves as secretary and helps organise events to support trauma survivors.
Ms Teo speaking at an event in July 2024 to thank donors who supported the ITE Education Fund.
PHOTO: ITE
Mr Kevin Chin, manager of the interactive design course at ITE College Central, said that despite coming from a challenging background, Ms Teo never allowed that to define her potential.
'In moments where she could have just given up or played her pity card, she didn't. She showed grit,' he said, adding that Ms Teo's academic performance was consistent across various subjects and disciplines.
'She was a student in the School of Design and Media.
'But she also took business modules, and she excelled in those as well,' he added.
Now a first-year student pursuing a diploma in media, arts and design at Singapore Polytechnic, Ms Teo is keen to continue her work supporting fellow trauma survivors, while working and studying.
Reflecting on her own experience and struggles, she said that her wounds will never completely heal, but she has learnt to cope by taking things one day at a time. She hopes to pass on this lesson to others.
'Where you've come from does not determine where you will go,' she said.
'There is light at the end of the tunnel, but when it's so dark, it's very difficult to know when you will reach there... but ultimately we'll reach where we are meant to be.'
Elisha Tushara is a correspondent at The Straits Times, specialising in Singapore's education landscape.
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Kao recalled being asked questions about what she would do if she encountered controversial posts and what ideas she had for improving the subreddit. Moderating a subreddit is more than just filtering content –it also involves deciding on the direction of the forum. PHOTO: The Straits Times Peck, 23, said: "There are no real correct answers in the interview. It's mainly to assess candidates' knowledge about the subreddit, and see if their line of thinking is similar (to the rest of the moderation team). "It's a vibe check to make sure we can get along, basically." Peck said that traits for moderators that they were looking for in interviews included maturity, social awareness and a willingness to help the community. Behind the scenes Moderators typically spend up to an hour on weekdays and up to two hours on weekends going through comments and posts on the forum to remove content that violates the rules of the subreddit. These include spam posts or comments that contain slurs. Most of the moderation team's work is done on the fly on their phones and in pockets of spare time throughout the day, such as while waiting for the bus or the MRT. Kao added: "It's a big but flexible commitment that we do in our free time. It's really not about clocking a target number of hours, but more about being more active when needed, especially during periods with many mega threads or in the weekends when content is at its peak." We will also communicate this to the rest of the team that more manpower is needed during those times so that we are able to distribute responsibilities evenly without clashing with our school or external commitments." Website-based tools help them in their work: Auto-moderation features on Reddit first remove posts and comments that violate Reddit's site-wide policies. The forum also self regulates — posts marked out by /r/SGExam's users are temporarily removed and flagged to moderators of the subreddit. These posts and comments appear in a "mod queue", which the moderators pick up to determine if the flagged content should be removed or allowed. Most of the moderation team's work is done on the fly on their phones and in pockets of spare time throughout the day. PHOTO: The Straits Times Kao said: "All the moderators will be notified when a post or comment is flagged, so whoever has a free moment can instantly check it." Peck said that repeat offenders or users whose posts and comments are frequently reported may also be "soft banned" without the user's knowledge — meaning that their posted content will not appear on the forum unless a moderator approves it. "We had a user claiming to be a PhD holder with some warped views on university admissions, who often gave advice based on misinformation," he recalled. "We had another who would aggressively question the academic and career decisions of others whenever they disagreed with it." 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Passing the baton Kao and Peck said that as they get older, and also because of their responsibilities as moderators, they frequent the forum less themselves for content they can use. Peck, a first-year air transport management student at the Singapore Institute of Technology, said: "The target demographic of the subreddit are those in secondary school, polytechnic and junior college, so posts about A-level advice or university admissions are just less relevant to me now." Peck shared that moderators on the subreddit generally volunteer for two years. "As someone who's been here for almost double that time, I want to move on with my life," he said. Kao, who is waiting to enter university, also said that she foresees herself using the forum less when she enters university. She said: "It's important to bring in younger moderators who will be more in touch with the average user of the forum. We'll be looking for new moderators around the polytechnic — and junior college-age range." The /r/SGExam moderation team said that they are looking for three to five moderators aged 16 to 25, and have begun formal recruitment for new moderators via a post on the subreddit. Selected potential moderators will join the team on a trial basis to assess their suitability for the role. New moderators will also receive mentorship from their more experienced counterparts. When asked what were the most important traits they will be looking for in the new moderators, Peck said: "The moderators we want should be representative of the student community we are trying to cultivate here in our local online spaces — people who want to uplift the community and ensure it remains safe for our younger users."This requires time and effort, especially when you have to look through a lot of content." [[nid:719386]] This article was first published in The Straits Times . Permission required for reproduction.

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