
Chipping Sodbury family bakery given King's Award for sustainability
The branch in Chipping Sodbury has been there for 40 years, but the business was started in the 1920s.It was formerly known as Herbert's Bakery, when Mr Herbert's great-grandparents began baking. Sam Wells, Mr Herbert's uncle, grew up in Wickwar, Gloucestershire, knowing he wanted to become a baker too. "I really enjoyed baking and the whole process of making something from nothing into this beautiful product that you can then sell to people who can go home and enjoy it," he said. Mr Herbert, who is from Stroud, Gloucestershire, also baked from a young age, starting work with his uncle when he was just 11.
Every week, they make 150,000 products and use 20 tonnes of flour.Over the years, the family have become more and more focused on sustainability."If we're building something for the next generation, let's try and be responsible," Mr Herbert said.The team is aiming to source 100% of its grain from organic or regeneratively farmed land by 2032.
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The Sun
8 minutes ago
- The Sun
Millions of Brits could get £1,000s in compensation from six lawsuits – from Mastercard fees to loans, can you claim?
MILLIONS of Brits could get thousands of pounds in compensation after being overcharged on their loans or bills. Several major collective lawsuits have been launched in the past year and consumers may be able to cash in. 1 These legal cases are called class action lawsuits and help to chase compensation for millions of consumers that have been let down by companies. In these cases one person usually takes a company to court on behalf of all consumers. The cases have become popular in the UK after changes introduced in the Consumer Rights Act 2015. The act allowed a new 'opt-out' collective action system in the UK, which lets groups of consumers pursue claims against companies for breaches of competition law, including fixing prices or restricting supply. Scott Dixon, who runs The Complaints Resolver, said: 'Many familiar names including easyJet, VW and M&S have been caught up in these class action claims. 'You may only get a few hundred pounds, but it's power in numbers.' It is worth noting that legal cases can take time to go to trial and pay out customers. If you are affected by a class action lawsuit then you do not need to do anything to get compensation if the claim is successful. We have rounded up the cases that are currently ongoing and those that could lead to you getting your money back. Homeowners hit with 'secret' insurance charges Some 20,000 people who own flats in the UK are taking legal action against the companies that own their apartment blocks. Legal letters claim freeholders - the building owners - took commission fees when they arranged the building insurance. The freeholders were allegedly paid the fees by insurance companies in exchange for buying their products. These were then added to the cost of the buildings insurance by the freeholders or their agents, and the total amount was then charged to the flat owners in the form of service charges without their knowledge, the leaseholders claim. The flat owners believe this was secretly added to the service charges they paid. Collective claims for compensation Lawsuits that result in compensation for many people are often referred to as "class actions". In England and Wales a Group Litigation Order (GLO) is often used for this kind of lawsuit. Collective Proceedings Orders (CPOs) are also used for claims of breaching competition law. Collective action has been made easier under the UK's Consumer Rights Act 2015. It means the courts can treat similar claims as one, rather than having hundreds or even thousands of separate individual claims. There are a number of stages to bringing this kind of lawsuit, including the courts needing to give permission. Both sides can also appeal decisions at various stages making it a lengthy process with no guarantee of a payout. Lawyers have urged Brits to join several other collective claims for compensation in recent years. There is no cost to sign up, but the firm will usually take a cut of any payout if the claim is successful to cover legal costs. There's no guarantee of a payout and collective claims of this type have not yet been fully tested in court. Lawyers have suggested that each flat owner could be awarded up to £3,500 in compensation. They have also suggested that up to 900,000 homeowners who own flats in multi-occupancy blocks could be affected. Velitor Law, the firm taking the class action lawsuit, has written to four of the UK's largest freeholders - E&J Estates, Consensus Business Group, Long Harbour and Ground Rents Income Funds - to recoup the fees. It is expected that around two dozen landlords, who control the leaseholds for close to 900,000 homes, may be subject to the Leaseholder Action claim. The claim seeks to recover a minimum of six years' worth of commissions from landlords. However, lawyers have applied to suspend the usual period of limitation, which in certain cases could see the claim stretch back as far as 1997. Liam Spender, the lawyer at Velitor Law, said: 'This first set of landlords are now on notice of this claim and they are now going to have to answer in court.' The firm said a second tranche of legal letters to landlords will be issued before the end of the year. The Sun has contacted all four freeholders involved for comment. They all deny any wrongdoing. Shoppers overcharged by credit card companies Millions of shoppers are due to receive £70 each after a tribunal approved a settlement in a lawsuit against Mastercard. The verdict came after a long-running legal case dating back almost a decade. The action was brought by Walter Merricks, a former financial ombudsman, who argued that shoppers were charged higher prices after fees were wrongly levied on transactions made between 1992 and 2008. You do not need to have owned a Mastercard at any point to be eligible for compensation. Consumers can claim compensation if they lived in England, Wales or Northern Ireland for at least three months between June 1997 and June 2008. They need to have bought goods or services from UK businesses that accepted Mastercard credit cards. For those who live in Scotland the starting point is May 1992. The settlement is worth £200million and half of this has been ringfenced for consumers, who have until the end of the year to claim. Around 2.5million people are expected to come forward. If this number does make a claim they will each receive £45. But if fewer people apply then the payments will be capped at £70 per person. iPhone users could get share of £3billion lawsuit Consumer group Which? is leading a claim against Apple on behalf of 40million UK customers. The £3billion class action lawsuit claimed the tech giant breached competition law by 'forcing its iCloud services on customers'. It said Apple encouraged users to sign up for an iCloud subscription to store photos, videos and other data, which meant it favoured its own products. Which? argued the company also made it difficult for customers to use other products, which ultimately stifled competition. The consumer group said it is acting on behalf of all UK consumers that used iCloud from October 1, 2015. The first court date in the claim will be heard in the Competition Appeal Tribunal on November 19-21. During the hearing the tribunal will decide whether Which?'s legal claim against Apple is appropriate to go ahead on a 'collective' basis. Energy bill-payers could be due hundreds of pounds A former head of the UK's gas regulator is leading a claim against energy companies on behalf of customers. Clare Spottiswoode has been authorised by the Competition Appeal Tribunal to act as the class representative in the lawsuit, which she hopes will prove that households were overcharged for their energy between 1999 and 2009. The overcharging comes as a result of companies which sold high voltage and underwater electricity cables running a cartel. They were fined for doing this by the European Commission in 2014. Anyone who has paid an energy bill in Britain since 2001 is eligible to be included in the lawsuit. Lawyers hope to recoup hundreds of millions of pounds. Victims of data breaches could get thousands There are several actions against firms that have been negligent by allowing data breaches, which put customer information at risk. Among them is a collective action against Marks & Spencer after its data breach earlier this year. The proceedings are being led by Patrick McGuire, a partner at Thompsons Solicitors, on behalf of Scottish victims of the hack. The hack exposed sensitive customer information and left hundreds of people worried about their online safety. It is unclear how much victims could be entitled to as the case is still in its early stages. Compensation for mis-sold car finance loans Thousands of motorists will get a share of £20billion in compensation for undisclosed broker commission arrangements. The Court of Appeal ruled in October that the firms broke the law by not telling borrowers about the broker commission terms. This is because banks allowed car dealerships and brokers to set their own interest rates on loans. Under these now-banned discretionary commission arrangements (DCAs), dealerships and brokers had a financial incentive to charge higher interest rates, as this would increase their commission. But many customers were not aware of this practice. The case was taken to the Supreme Court, where it was decided that customers will be compensated. Lenders are all now liable to pay out £20billion in compensation. It is not yet clear when customers will begin to receive this compensation, which is likely to be administered through a formal redress scheme. What are class action lawsuits? Lawsuits that result in compensation for many people are often described as 'class action'. In England and Wales, a Group Litigation Order (GLO) is often used for this type of lawsuit. Class action lawsuits have become easier after the Consumer Rights Act 2015. It means that courts can group similar claims together, rather than having to deal with hundreds or even thousands of separate claims. There are several stages to bring this type of lawsuit, including the courts needing to give permission for a GLO. Both sides can appeal a decision at various stages, which can make the process lengthy without a guarantee of a payout. The Mastercard case was the first of these big claims to be launched after the changes were introduced in 2015. It was first launched in 2017 and consumers have not yet received compensation. Lawyers have urged Brits to join several other class action claims for compensation in the past few years. There is no cost to sign up but the firm will usually take a cut of a payout if the claim is successful. This money is used to cover legal costs and it can be as high as 30%. .


The Sun
8 minutes ago
- The Sun
Budget UK supermarket recalls popular chicken product over dangerous health risk as shoppers warned ‘do NOT eat'
A MAJOR supermarket has urgently recalled a product over a possible health risk. Customers have been warned not to eat the popular item as it could be lethal. Lidl has pulled out Tempura 4 Chicken Steaks off the shelves as it has undeclared allergens. The item contains milk but does not emphasise it in bold in the ingredients list. It poses a dangerous health risk to anyone with an allergy or intolerance to milk. Customers should look out for boxes with best before dates of 11/12/2026, 16/12/2026, 22/12/2026, 30/12/2026. The Food Standards Agency issued a warning to shoppers today saying "do not eat it." A point-of-sale notice has also been issued to customers explaining why the product is being recalled and instructing them what to do if they have bought it. Shoppers are advised to return the product to the point of sale where they will receive a full refund with or without a receipt. It comes just days after the viral Dubai-style chocolate bar was recalled for having an undeclared ingredient. Shops selling the product were warned to immediately stop sales and undertake product withdrawals. The internet sensation contained peanuts which was not declared on the packaging. Thousands of contaminated tablets are urgently recalled in UK as Brits fall ill with 'antibiotic resistant Salmonella' It posed a health risk to anyone with a peanut allergy or peanut intolerance. Businesses had been supplied the chocolate by a company called Black Sea Trading Ltd, who had "so far been uncontactable." Shoppers were urged not to buy the product and not to eat the chocolate if they had already bought it. Anyone who had purchased the chocolate was encouraged to dispose of it at home. The Food Standards Agency encouraged customers to contact their local Trading Standards and report where they had purchased the chocolate. Your product recall rights Chief consumer reporter James Flanders reveals all you need to know. Product recalls are an important means of protecting consumers from dangerous goods. As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action. But it's often left up to supermarkets to notify customers when products could put them at risk. If you are concerned about the safety of a product you own, always check the manufacturer's website to see if a safety notice has been issued. When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault. If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer. They should usually provide you with more information and a contact number on its safety notice. In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected. You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item


The Guardian
8 minutes ago
- The Guardian
UK food inflation: why your barbecue meat is becoming more expensive
The weather is not the only thing putting a dampener on impromptu barbecues as consumers balk at the soaring cost of burgers, sausages and chicken to put on the grill. At nearly £4, a four-pack of supermarket own-label beef quarter-pounders costs 53%, or £1.37, more than this time last year, according to the price analysts Assosia. With steak and kebabs also off the menu because they are too pricey, Britons are switching to poultry. However, this extra demand is pushing up the price of chicken. A 600g pack of chicken thighs, for example, now costs £5.54. This is an increase of 64p, or 13%, on last year, based on the pre-promotion prices across Tesco, Sainsbury's, Asda and Morrisons. Inflation has been mounting in the meat and poultry aisles since the turn of the year, which Andrew Keeble, the managing director and founder of Heck Sausages, described as a 'perfect storm'. Chicken prices had risen in the past two years from £2.85 a kilo to £5.50, driven by a combination of avian flu and the industry drive to reduce the number of chickens in each shed on welfare grounds, he told the BBC. 'We fully support it but you get fewer chickens in a shed [and] there aren't enough sheds, to put it bluntly, and that is driving availability prices through the roof at the moment,' Keeble said. The pain doesn't end at the patty cost for burger fans either, as the price of cheese slices and brioche buns has gone up, too, according to Assosia. Even the soft drink to wash it all down is more expensive because of soaring packaging costs, with polymer plastic prices more than doubling since November 2024. Drinks brands are also contending with the rising cost of sugar and fruit concentrates. According to the latest shop price monitor from the British Retail Consortium, food prices rose by 4% in July from a year earlier, up from 3.7% in June and above the three-month average of 3.5%. The BRC's chief executive, Helen Dickinson, said households would have noticed their higher grocery bills after food price inflation rose for the sixth consecutive month. 'Staples such as meat and tea were hit the hardest as wholesale prices for both categories have been hit by tighter global supplies,' she said. 'This has helped push up overall shop prices.' Sign up to Business Today Get set for the working day – we'll point you to all the business news and analysis you need every morning after newsletter promotion The same pressures affecting the high street are pushing up the cost of food and drink in bars and restaurants, with another industry barometer, the CGA Prestige foodservice price index, recording a 2% month-on-month increase in June. This upswing in inflation was 'yet another challenge to hospitality in the crucial summer months', said Reuben Pullan, a senior insight consultant at CGA by NIQ. 'Alongside labour cost rises of their own, and hesitant consumer spending, it puts some businesses under severe pressure and will force them to push menu prices up further,' he said.