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Old-school tempura at Ensei

Old-school tempura at Ensei

Business Times24-04-2025
NEW RESTAURANT
Tempura Ensei #B1-06/07 Palais Renaissance 390 Orchard Road Singapore 238871 Tel: 9178-0664 Open daily for lunch and dinner: 12 pm to 2.30 pm; 6 pm to 10 pm
[SINGAPORE] Just when we thought Japanese restaurants were going out of favour, they've started popping up again. Maybe they figure that for every Singaporean that heads to Japan, there's another who has just come back and now has withdrawal symptoms.
So what's the best way to get their attention? Recent openings suggest that being the Singapore outpost of a famous Japanese eatery does the trick. Never mind if you've never heard of them. They just have to say 'famous', and we say 'Fomo' (fear of missing out).
Tempura Ensei can't claim to be the Singapore branch of Tenkane, an old-school tempura shop in Shinjuku that's been around since 1903. But it can say it has a head chef who used to work there at some stage – close enough to declare that it's 'bringing the art of 120-year-old, Edo-style tempura to Singapore'. If that's true, then what have we been eating all this while? Teenage fish fritters?
Grand statements are the undoing of Tempura Ensei, which promises more than it delivers. Its public relations pitch and omakase-only pricing give you the impression that you're getting fine-dining quality and a hinoki-counter experience. But our meal is akin to being on the restaurant floor of a Tokyo shopping mall, dining at an overpriced eatery because it's the only one that doesn't have a queue.
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Tucked in the basement level of Palais Renaissance, Ensei looks more dated than classic, with veneer being the wood of choice. It's the Japanese chef tending to us – looking every inch the veteran, white-jacketed tempura shop owner – that lends an authentic vibe. Except that he's not the head chef. That role belongs to Naruki Takeshima – all of 28 years old and Tenkane's former employee and most recently of Ginza Tenharu at the Marriott hotel. But he's either off on the day we're there or working in the private dining room.
Lunch and dinner menus are the same, apart from an extra lunch option priced at S$128. Otherwise, it's either a basic set for S$188 or the omakase for S$288. That puts it in a similar price range as at Tenharu and Tentsuru, although Tenshima offers only lunch at those prices.
Decor and ingredients-wise, Ensei lags its direct competitors, although it does make a show of the pure sesame oil it uses for frying. There's a basket of ingredients that's shown to every diner but, apart from an impressive box of uni, everything looks pretty mundane.
A cold appetiser at Tempura Ensei. PHOTO: JAIME EE, BT
There are some promising moments with the starters: fresh tai sashimi and simmered wasabi shoots for the S$288 menu; an attractive presentation of cooked whelk and red snapper roe for the S$188 set.
Clear dashi broth with hamaguri, a Japanese clam. PHOTO: JAIME EE, BT
A clear dashi broth with hamaguri is a decent effort apart from a rubbery clam. Snow crab with dashi vinegar jelly – meant to justify the higher price of the omakase menu – is a battle of confetti-dry strips of crabmeat against overly harsh jelly.
The real test is, of course, the tempura, and the batter is mostly light and floppy, with an occasional satisfying crunch, and an underlying greasiness. The trick is to chomp on it at the right moment when the batter tries its darnedest to crisp up, before it decides it's not worth the effort.
Sweet Japanese shrimp in a light tempura batter. PHOTO: TEMPURA ENSEI
The first shrimp starts out limp, but the texture improves with the second one. But we do like the mushroom stuffed with fish paste, so you enjoy the mix of textures at least. And Ensei is one tempura restaurant that actually fries its uni, unlike other places that cheat by placing the fresh sea urchin on a piece of fried seaweed. It's decent-quality uni, wrapped in seaweed and fried; even if it's not crisp, there's a nice chewiness from the seaweed that matches the soft uni.
Uni wrapped in seaweed is creamy and chewy. PHOTO: TEMPURA ENSEI
Sharks' fin tempura, on the other hand, is wasted by being doused in a sticky sauce that negates the whole point of frying it. The best is a whole piece of anago that lands crisp on your dish, and split into two with chopsticks to let the steam escape. The worst is the grated daikon that accompanies the tempura – if it's possible to be offended by a vegetable, this feels like it. It's so tasteless that it's almost as if it's thumbing its tendrils at us.
Kisu tempura is part of the set menu. PHOTO: TEMPURA ENSEI
Tempura is an incredibly simple dish, yet so difficult to execute well. If Ensei's prices were more accessible, it would have an edge. But for the money we're paying, it's hard not to compare it with the likes of Tentsuru or Tenshima. Having credentials – real or implied – from a famous brand is one thing. The proof is always in the tasting, and you can't weave a story around it.
Rating: 6
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Sign up now: Get ST's newsletters delivered to your inbox Sisters Brianna (left) and Bertilla Wong, both lupus patients, made the difficult decision in May to close their fashion label The Closet Lover. SINGAPORE – Photo shoots in far-flung destinations like Egypt and Spain, and quarterly sourcing trips to China. For all the perceived glamour involved in running a fashion business, what Singaporean sisters Brianna, 39, and Bertilla Wong, 35, will miss most about their label The Closet Lover (TCL) are the human interactions with their customers, staff and live-stream hosts. 'Connection is what we've always loved about the business. In the early years, there was nobody to talk to except each other,' says Bertilla. The co-founders announced in early May that, to prioritise their health, the popular home-grown womenswear label would wind up after almost 18 years in business. They ceased operations on June 30 and closed their last store in Tampines 1 on July 2. 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When a wholesaler pitched the idea of manufacturing their own designs to stand out, they bit. Playing designer, they could choose their own colours and sizes, expanding beyond the standard S to XL sizing. Their first collection included a colourblocked blouse. It turned out to be a false start for TCL's originals, which struggled to hit the minimum order quantity for designs, and were harder still to sell. This period coincided with the sisters' brief stint at playing wholesalers themselves, which landed them in debt of $100,000. It took a year of sleepless nights trying to clear their debt by going back to selling ready stocks. They bounced back in 2012 when, for their second act, they decided to cut out the middleman and fly to China themselves to find suppliers, landing on a factory which had worked with them since 2014. The Closet Lover's Suede Blazer in a photo from 2014. PHOTO: THE CLOSET LOVER Their 100th collection on TCL's website proved a breakthrough, thanks in particular to a suede blazer with polka dot lining that went viral online. As their original designs gained traction, they could progress to evolving minute details like manufacturing buttons with their logo. After testing the waters with pop-up stores, the sisters opened their first physical store at Bugis Junction in 2015, marking a new chapter for them in offline retail. Two years later, they opened stores in Raffles Xchange and Tampines 1 just months apart. Business at the physical stores made up 60 per cent of total sales. The sisters believe the brand was at its peak during its era of collaborations with local influencers, especially fashion personality Andrea Chong. Drea Chong X TCL Capsule Collection 2018. PHOTO: THE CLOSET LOVER The 33-year-old, who today runs her own womenswear brand, Good Addition, worked with TCL on two collections in 2018 – steering the process from designing to shooting the campaigns abroad. 'She pitched a trip to Egypt, which was so niche – but in Drea we trust. We visited the pyramids, we sat on camels,' Bertilla recalls with an incredulous laugh. The first collection sold out in minutes and drew 'crazy' queues at TCL's stores, prompting many backorders – and a second capsule shot in Spain and launched in 2019. The Closet Lover co-founders Bertilla and Brianna Wong with influencer Andrea Chong in Spain, shooting for their second collaboration. PHOTO: THE CLOSET LOVER 'I think for consumers, it was very refreshing. Till this day, customers still talk about certain items.' Closing the closet Behind the polished photo shoots, however, they had been quietly battling lupus throughout. The condition requires patients to have a lot of rest and minimal stress – two privileges entrepreneurship does not afford. Ms Brianna Wong suffered a second, more serious lupus flare-up in February that pushed the sisters to re-evaluate continuing the business. ST PHOTO: LIM YAOHUI Yet, it was Bertilla who made the call to shut. 'Brianna actually didn't want to close. She always pushes herself. But as a sister, I just felt she can't risk her life,' Bertilla says, choking up. 'No matter how good your business is or how many years you've done, you cannot sacrifice your health.' The changing retail landscape has taken a toll on them physically. Getting onboard TikTok live selling meant energy-intensive, late nights that wrapped around 3am, repeating every other week. For their Chinese New Year 2025 sales, the sisters took turns to host the live streams five times a week. 'The brand is so intrinsically tied to us that if we don't appear for the lives, customers don't feel as connected or convinced by what we are selling,' says Bertilla. 'In this industry, some brands do marathon livestreams for six to eight hours – how are we going to fight that? And they're healthy individuals.' They had also been plagued by slowed business in the past few years. They signed the lease to their Takashimaya store in January 2020, months before the pandemic hit. Coupled with post-Covid shopping behaviour, the high rental cost was punishing, says Bertilla, who chalks the store down to a 'marketing cost'. The Closet Lover's 4th and last store in Takashimaya Shopping Centre. PHOTO: THE CLOSET LOVER Running a business now is so different from before, they add. 'Back then, we'd shoot the item, do some marketing and launch the product – and people would buy. Nowadays, you have to do so many things – styling videos and reels, live streams – just to capture one sale,' says Bertilla. 'It really felt like we had to put in 200 per cent effort to sell one product, compared to pre-Covid, where 100 per cent (effort) could sell that same product,' adds Brianna. 'This was why I decided I really cannot do this any more. Stress is one of the top triggers for lupus; as a business owner, there is no way you can be stress-free and have sufficient rest all the time.' Nevertheless, it has been a fulfilling journey both are proud of. Some of their career highs are marked not by numerical milestones, but by the small things, such as opening their first office in 2010, being able to upgrade their staff's tables to proper office furniture, and providing their team of 15 full-timers insurance. Including part-timers, TCL had a team of 44 at closing. Co-founders Brianna (left) and Bertilla Wong say the changing retail landscape has taken a toll on them physically, which was a factor in their decision to close. ST PHOTO: LIM YAOHUI There was also a Care Bear collection launched in end-May, the brand's first international collaboration and a personal win for Brianna. This final collection broke the label's records in live-stream viewership and generating backorders. 'Bree really wanted to do it to end on a bang. So I told the team, let's do it for her,' says Bertilla. Going out on a high, the sisters have no regrets, and plan to rely on content creation on their individual Instagram pages, @briannawonggg and @bertillawong , while they rest. 'We've spent over 17 years building this. It still feels a little bit unreal to close it, because this has basically been a major part of my life. So it's hard to let go,' says Brianna. 'But it was either I pick my life or I pick my career.'

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Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
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