Immigration Dept Must Embrace AI To Raise Quality Of Delivery, Efficiency
Home Minister Datuk Seri Saifuddin Nasution Ismail said AI integration in the department would indirectly boost productivity and revenue collection for the country.
'Previously, the Immigration Department didn't embrace but now it does so what's going to happen? Firstly, productivity will go up. Secondly, a faster delivery system and thirdly, if it relates to revenue collection, that will go up as well. This is the measure that we must look at when we talk about embracing AI,' he said during his speech when officiating the 103rd Immigration Day, with the theme 'AI leading Immigration Reforms', here today.
He also suggested that the department send officers and personnel to follow special AI courses or programmes at local universities for a period of time.
'Give them leave for a week or two and introduce them to AI-related knowledge. Develop skills to use the rapidly-developing AI tools. For instance, most globally renowned companies using AI technology include Alibaba from China,' he said.
Saifuddin said that the Immigration Department needed to implement people-centric approaches and improvements in its service in line with the intentions of Prime Minister Datuk Seri Anwar Ibrahim.
'Our approach must be people-centric, At the core, it's the people, that's why we need to have improvements to procedures and make things simpler.
'If we need to improvise the system, do it, because we will still remain as the forefront that provides services to the majority of the public,' he said.
He also pointed out that the Immigration Department needed to reaffirm its commitment to integrity by implementing a zero-tolerance policy against any form of corruption or misconduct.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


New Straits Times
25 minutes ago
- New Straits Times
Saifuddin: Opposition resorting to rally due to lack of support for no-confidence vote
ALOR STAR: Home Minister Datuk Seri Saifuddin Nasution Ismail has taken a swipe at the opposition for choosing street demonstrations over parliamentary channels to express their dissatisfaction with Prime Minister Datuk Seri Anwar Ibrahim. He said Anwar had offered the opposition a democratic platform in the Dewan Rakyat, including a commitment to prioritise any motion of no confidence brought against him. "The prime minister has said he will instruct the speaker to give priority to any no-confidence motion against him. "So the ball is on the opposition's court. "He even said that the government's motions would be postponed to allow such a motion. "But it's already the fifth day of the sitting and there's just silence," he said at a press conference after opening the police's new Child Interview Centre in Derga here today. Saifuddin said the opposition's inaction in Parliament indicated it lacked the necessary support to topple the government through legitimate means and instead resorted to public provocation. "If the opposition truly understands and respects the democratic process, the proper channel to remove a leader is through Parliament. But why haven't they (the opposition) done so? "The reality is, they don't have the numbers... only support within their own circle," he said. Saifuddin said the government had not obstructed public gatherings and stressed that the right to assemble peacefully is enshrined in the Federal Constitution. "They want to assemble, give speeches, go ahead. "But under the Peaceful Assembly Act 2012, certain provisions remain in effect. "For instance, children are not allowed at such gatherings, and dangerous items are prohibited. "If they get carried away, lighting flares and the like, then the police have no choice but to enforce the law," he said. He questioned the opposition's true motives, suggesting they were more focused on stirring public unrest and tarnishing the country's image than pursuing constructive political discourse. "They say Anwar must go down. But Anwar has already made fuel prices go down. "They say he (still) must go down, yet electricity tariffs have gone down too. "Still, they can't wait for his term to end and are desperate to remove him now. "So the people must decide: do they want democracy to prevail, or are we allowing chaos to take centre stage? "At a time when the economy is showing signs of recovery, do we want to spook investors with unrest and instability? Be a responsible opposition," he said. The Pas-led rally is held today at Dataran Merdeka in Kuala Lumpur to demand Anwar's resignation. Police anticipate a turnout of between 10,000 and 15,000 people at the event.


The Sun
25 minutes ago
- The Sun
Malaysia proposes peace process for Cambodia-Thailand border conflict
PUTRAJAYA: Malaysia will continue engaging with the leaders of Cambodia and Thailand to propose a peace process in response to the border conflict between the two countries, said Prime Minister Datuk Seri Anwar Ibrahim. He said Cambodian Prime Minister Hun Manet and Thailand's acting Prime Minister Phumtham Wechayachai had expressed appreciation for his initiative to propose a peace process and a ceasefire. 'There is still some exchange of fire (along the Thailand-Cambodia border). So I have asked Foreign Minister Datuk Seri Mohamad Hasan to liaise with the respective foreign ministries and, if possible, I will continue engaging with them myself – at least to halt the fighting,' he said. Anwar spoke to reporters after attending the 50th Prime Minister's Cup Debate Finals here today. Also present were Education Minister Fadhlina Sidek and Deputy Minister of Energy Transition and Water Transformation Akmal Nasrullah Mohd Nasir. Yesterday, Anwar said the government does not take lightly the ongoing conflict between Thailand and Cambodia and its impact on Malaysia. Bernama reported that the Prime Minister welcomed the positive signals and willingness shown by Bangkok and Phnom Penh in considering the implementation of a ceasefire to prevent further conflict. Media reports stated that Thai and Cambodian troops clashed on Thursday in the disputed border area, with both sides blaming each other for initiating the latest confrontation. Tensions between the two Southeast Asian nations have been escalating since May 28, following a deadly incident in the Preah Vihear area that claimed the life of a Cambodian soldier. The two countries have been at odds for decades over their still-undemarcated 817-kilometre border, and the dispute continues to strain diplomatic relations. - Bernama


The Sun
25 minutes ago
- The Sun
TVET applications surge to 229,000 as demand for skilled workers grows
KANGAR: Applications for Technical and Vocational Education and Training (TVET) programmes have surged from 25,000 to 229,000 over the past two years, Deputy Prime Minister Datuk Seri Dr Ahmad Zahid Hamidi announced. The increase reflects growing awareness of TVET's career potential, particularly in high-demand fields like welding, artificial intelligence, and robotics. Ahmad Zahid, who chairs the National TVET Council, said the rise in interest stems from parents and Sijil Pelajaran Malaysia (SPM) leavers recognising the financial benefits of vocational training. 'TVET graduates can earn premium salaries, not limited by the government's minimum wage of RM1,700. For instance, welding courses offer starting salaries of RM7,500,' he told reporters after officiating the Kangar UMNO Division Delegates Meeting. He noted that Malaysia currently has 1,398 TVET institutions, with strong demand for skilled workers from foreign direct investment companies. 'We are expanding course offerings to meet workforce needs, including AI, IoT, and robotics. Private institutions are already leading in these areas,' he added. - Bernama