Addressing South Africa's digital blind spot: Protecting children's rights in the digital age

IOL News

3 days ago

Dr Bridget J Machaka.
Image: Supplied.
Dr Bridget J Machaka
In South Africa, a new generation of children is growing up in a world where the digital and physical are inseparable. From smartphones in their pockets to online classrooms, social media, and biometric data collection at school gates, children's lives are increasingly shaped by technology. Yet our laws and policies are glaringly out of sync with this reality, a dangerous oversight that puts their safety, privacy, and access to education at risk.
The digital world
The digital revolution is not on the horizon, it is here. Globally, internet usage has surged past five billion people. In Africa, over 590 million people are online, and children make up nearly a third of all internet users. South Africa mirrors this trend, with growing access to smartphones and online platforms reshaping childhood experiences. The digital world is no longer a privilege or a pastime. It is the new public square and playground for children.
Globally, children's rights frameworks have tried to catch up. The United Nations(UN) Committee on the Rights of the Child's General Comment No. 25 (2021) made it explicit: children's rights apply online just as they do offline. The African Committee of Experts on the Rights and Welfare of the Child echoed this on the Day of the African Child (DAC) 2023 themed "The Rights of the Child in the Digital Environment'.
The Committee affirmed that the digital space is not exempt from the protections children are entitled to under the African Charter on the Rights and Welfare of the Child. But has South Africa kept pace with this shift? Yes, our Constitution, and the Children's Act 38 of 2005 guarantee every child's right to protection and echo the core principles underpinning all children's rights: non-discrimination, the best interests of the child, survival and development, and child participation. These principles should guide all measures aimed at realising children's rights in the digital environment.
Yet, in practice, these protections remain more theoretical than tangible in the digital sphere. South Africa's cornerstone privacy law, the Protection of Personal Information Act (POPIA), was a step in the right direction, introducing some protections for data. However, POPIA is not a child-centric law. It lacks the tailored protections, enforcement mechanisms, and accountability structures required to protect children in a rapidly evolving digital age.
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Regulation
It does not require platforms, schools, or service providers to assess how their digital systems affect children. Nor does it regulate how educational or health institutions collect, process, or store children's data. And when it comes to enforcement? Sporadic at best. Reports by Media Monitoring Africa have consistently shown how children remain exposed to harmful content on social media platforms, largely due to insufficient regulatory oversight. These reports also highlight how social media outlets continue disregard ethical standards by revealing the identities of child victims, suspects, or witnesses incases of abuse or crime. This reflects a broader systemic issue: the lack of proactive and child-centered enforcement of digital rights protections.
The consequences are playing out in real time. Schools are collecting children's biometric data fingerprints, facial recognition, and learning analytics, often without meaningful parental consent or adequate protections. Learning platforms store sensitive information with minimal oversight. Such unchecked data practices not only breach privacy but risk normalising surveillance cultures in children's formative spaces. Unlike countries such as the United Kingdom, which adopted the Age-Appropriate Design Code to ensure digital services process children's data responsibly, South Africa has no binding standards tailored to the digital protection of children. As a result, children's digital lives are being mined, monitored, and monetised with few protections in place.
Cybersecurity
South Africa also lacks meaningful capacity-building incentives and strategies in cybersecurity essential for bridging the digital divide, building institutional competence, and addressing skills shortages and policy gaps. The absence of child-specific digital legislation, coupled with limited awareness among policymakers, continues to leave children's rights online dangerously under-prioritised.
And it's not just about data and privacy, deeper systematic issues are emerging. Digital systems meant to make education more efficient are systematically excluding some of the most vulnerable children. For instance, a significant barrier arises from online application portals for school admissions being implemented in provinces such as Gauteng and the Western Cape. The experience of children being denied access to schools due to the use of online portals highlights the broader legal deficiency in South Africa's digital school environment.
In a joint submission to the UN Committee on Economic, Social and Cultural Rights, SECTION27 and others highlighted that some parents have indicated the impossibility of completing the online admission process without an identity number. These online portals provide no guidance for applicants without identity documents, leaving them with no clear alternative means of applying. The parents further revealed that even when they visit schools in person they are often turned away by principals, who insists that admissions are processed exclusively through online applications.
In the 2021 case of Equal Education v Minister of Basic Education, the court highlighted the ongoing and systematic exclusion of vulnerable children from schools, expressing serious concerns about how this exclusion continues in the emerging digital environment. Meanwhile, a darker side of the digital world is also emerging unchecked. Cyberbullying, online harassment, sextortion, and revenge porn are no longer fringe threats. They are everyday risks for South African children generally. Although, the Cybercrimes Act 19 of 2020 criminalises some of this behaviour, South Africa education system still lacks a standardised national policy on information and communication technology and cyber-safety. Teachers aren't trained. Law enforcement often lacks the tools or skills to help. In the vacuum, toxic cybercultures thrive and undermine children's mental health and safety.
Child protection
The message is clear: South Africa needs more than updated laws. We need a complete rethink of how we protect children (and their rights) in a digital age. What needs to happen? First, digital systems for education, health, and social services must stop being tools of exclusion. Where systems fail, inclusive alternatives, even manual options, must be available. Second, the enforcement of POPIA must be ramped up, especially in sectors dealing with children. Data collection should only happen with informed consent, clear safeguards, and accountability.
The Information Regulator must take a proactive role, not just react when things go wrong. Third, child rights impact assessments must be mandatory before launching any digital service aimed at or used by children. Whether it's an EdTech platform, a school app, or a government portal, children's rights must be built in, not bolted on. Fourth, schools need enforceable cyber safety policies, backed by training for teachers, parents, and children alike.
Digital literacy
Digital literacy shouldn't be a nice-to-have. It should be part of every school's core curriculum. The oversight bodies like the Human Rights Commission and the Information Regulator must be properly mandated and resourced to protect children's digital rights effectively. We are standing at a crossroads. The digital world holds incredible promise for education, connection, and empowerment. But without a rights-based approach, it also risks deepening inequality, fueling harm, and widening the very gaps we are trying to close. South Africa must act with urgency and intention. Without decisive, child-centred digital intervention, we risk leaving another generation behind.
*Machaka is a postdoctoral research fellow in the Department of Private Law at Stellenbosch University.
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