
A woman who cleans crime scenes for a living says one case still haunts her and it leaves her gagging and sobbing
The trauma cleaning specialist, from Kent, England, wore a hazmat suit on ITV's daytime show and spoke about how she dealt with 'dirt, grime filth - anything that can cause harm to the human body'.
Lauren explained how her job meant she'd walk into anything, from 'someone's bowels exploding' to 'needle sweeps'.
Co-host Ben interjected: 'Can we just go back - did you say bowels had exploded?'
Lauren said: 'When you pass, your organs start to shut down, sometimes when we attend properties and unattended deaths, their bowels have erupted before they've actually passed... and then you've got the clean up from that.'
Lauren revealed the precautions the cleaners took to ensure they remained safe, including the wearing of double masks and gloves.
Domestic cleaner Lauren recalled helping at a property where the elderly person had dementia and didn't want carers anymore, and their home had 'deteriorated'.
Lauren said: 'That's when I soon realized that there is actually other people suffering like this and obviously hoarders come about and hoarding is a thing, and that can come in many shapes and sizes.
'I just wanted to help people.'
To describe the range of work she carried out, the specialist said: 'We do unattended death, so that can be anything from a crime scene to someone falling and passing [away] at home, or it could be where there's been an assault.'
Co-host Cat asked Lauren if she had ever tried to figure out what happened.
Lauren admitted 'it's natural instinct' to try to guess what happened: 'You like to think you're a detective, but we're not, we're just cleaners.'
Lauren recalled one particularly shocking job: 'A lot of people don't realize these things happen on a daily basis. We went in once to a hotel room and were told a couple were in there and some arguments had broken out. There was blood everywhere.'
Ben asked if she found the work 'tough' given the situations she might be exposed to.
Lauren said: 'Unattended deaths and suicides, they can be quite difficult. They can be tough ones to deal with.'
When asked how she processed such situations, she said: 'You become sort of, not immune but... it's a job at the end of the day and somebody has to do it.'
Despite the difficult aspects, Lauren said of her role: 'I love my job and I wouldn't choose to do anything else... I help so many different people on a weekly basis and that for me is everything. I love helping people.'
Where someone's passed away, Lauren would open the windows of rooms to allow their spirits to 'be free': 'I do walk in and I do have a little chat with them. I don't believe you pass and that's it you're gone.'
She also explained that it was not always obvious that someone had passed away and sometimes 'there isn't much cleanup'.
Ben asked: 'What's the hardest thing? What never leaves you?'
Lauren said: 'Suicides. People calculate their suicides and we've been in some before where we've found notes... We have to go back to the family and say this is what we've come across.
'People don't know that cleaners like us exist and they end up having to deal with that trauma by themselves...'
Lauren explained she and her colleagues would take that element of stress away.
There was one incident where she discovered a cat inside a freezer that had died and the owner who struggled with hoarding 'couldn't part with it'.
The cleaning specialist managed to get the person to bury the beloved pet in their garden with a 'ceremony' for it.
Speaking with Metro, Lauren told of her first ever job, which was a suicide case.
She said: 'I went straight in at the deep end and it's always stuck with me. The person had planned every step and left notes saying not to come in and we had to tell the family.'
Lauren admitted it 'lives in my head quite a lot - I'll never forget that'.
She added: 'There are other tough cases as well where I've come home and had a little cry in the shower ... I've taken it home with me.'
She also described how the smell of death can sometimes be really strong and overwhelming: 'I didn't always have a strong stomach at first, I had to develop it. I used to gag quite a bit but I learnt that on the job.'
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Daily Mail
an hour ago
- Daily Mail
The Princess of Wales will join the King and Queen for carriage ride through Windsor as they welcome the Macrons during French state visit next week
The Princess of Wales will play a significant part in next week's state visit to the UK by President Emmanuel Macron of France, Buckingham Palace has confirmed. Catherine, 43, who spoke openly this week of the challenges she has faced as she recovers from cancer treatment and finds her 'new normal', will - as first revealed by the Daily Mail last week - take a starring role by greeting the French leader and his wife, Brigitte Macron, as they land in London on Tuesday along with her husband, Prince William. The couple, who are undertaking the role on the King's behalf, will then accompany them by car to Windsor Castle, around 15 miles away. King Charles and Queen Camilla will be waiting for their visitors in Berkshire and formally welcome the Macrons on a Royal Dias at Datchet Road as a Royal Salute is fired in the castle's Home Park and at the Tower of London. The President and Mrs Macron will then join The King and Queen, and the Prince and Princess of Wales, in a carriage procession through the town to Windsor Castle. Catherine's glamorous presence is sure to delight the crowds that will inevitably gather to watch the spectacle. She made clear this week that she plans to continue with a slow and measured return to public life for the rest of the year, after openly admitting how tough she has found the last year. The future Queen was diagnosed with cancer early last year following major abdominal surgery and underwent preventative chemotherapy. She announced in January that she was now in remission. France's President Emmanuel Macron shakes hands with Britain's Prince William as they arrive for the Blue Economy and Finance Forum at the Grimaldi Forum in Monaco on June 8, 2025 At a public engagement at Colchester Hospital on Wednesday the princess spoke further of the 'rollercoaster' experience of being a cancer patient and her surprise at how difficult she found it to return to 'normal' after her treatment had finished. Tellingly, she referred to the challenges of putting on a 'brave face' in public when life was so tough behind the scenes. Outlining details of the high-profile visit which the King is hosting on behalf of the British government, Buckingham Palace today revealed that on arrival in the Quadrangle of Windsor Castle, a Guard of Honour will give a Royal Salute and the regimental Band will play the French and British National Anthems. The President, accompanied by The King, will then inspect the Guard of Honour, before rejoining The Queen and Mrs Macron together With The Prince and Princess of Wales, the entire party will then view the military Rank and March past. At the conclusion of the ceremony, The King and Queen will lead their guests into the castle for a private lunch in the State Dining Room, for which they will be joined by other members of the Royal Family. Afterwards Their Majesties will invite The President and Mrs Macron to view a special exhibition of items relating to France from the Royal Collection in the Green Drawing Room. In the afternoon, the French President and his wife will travel to London to visit Westminster Abbey to lay a wreath at the Grave of the Unknown Warrior, and take a short tour of the Abbey church. They will also visit Parliament where President Macron will address MPs before holding meetings with the leaders of all major political parties. The Macrons will then return to Windsor, where they are staying, to prepare for a glittering State Banquet in St George's Hall. The visit is being hosted at the 1,000-year-old castle because of major refurbishment work at Buckingham Palace. The last time such a visit was held there was more than a decade ago, in 2014. But sources said it will be no less special, and that the history and relative intimacy of Windsor makes for a stunning backdrop. On the morning of the second day of the State Visit, The President and Mrs Macron will privately visit St George's Chapel, Windsor, to lay flowers on the Tomb of Queen Elizabeth II. The King will also show President Macron the Windsor Castle Gardens, including areas of work on nature restoration and biodiversity, as well as the wider Great Park. Camilla, Charles, Emmanuel Macron and his wife Brigitte attend the State Banquet at the Palace of Versailles in Paris during Britain's state visit to France in September 2023 Touchingly, they will also be joined by their wives to view a Charabanc carriage from the Royal Mews, which was gifted to Queen Victoria by King Louis-Philippe of France in 1844. They will also see 'Fabuleu de Maucour', a horse given by President Macron to Queen Elizabeth II in 2022, on the occasion of Her late Majesty's Platinum Jubilee. It was trained as a ceremonial saddle and cavalry sabre. The rest of the three-day visit will then move to London for the more political side of events. However the royal charm offensive is seen as a hugely significant element of the overall charm offence, highlighting the government's determination to reset post-Brexit relationships with Europe. President Macron made no secret of his admiration for Queen Elizabeth and has already built a warm relationship with both the King and the Prince of Wales, whom he met most recently in Monaco just a few weeks ago at an environmental event. In London the President will visit Imperial College London, to view an AI and Emerging Technology Innovators Exhibition and meet academics and researchers. He and his wife will then join the Prime Minister and Lady Starmer for lunch at 10 Downing Street. On Wednesday evening there will be a second banquet - held by the Lord Mayor and City of London Corporation - at Guildhall, where the French delegation will be joined by The Duke and Duchess of Gloucester on behalf of the king. On Thursday, the final day of the State Visit, President Macron will join the Prime Minister at 10 Downing Street for a UK-France Summit, where they will meet UK and French delegations and join the plenary session. The President and Mrs. Macron will then depart from the United Kingdom that afternoon.


Times
an hour ago
- Times
10-year NHS plan: summary of the key points
I n 'critical condition' but not terminal. That was the diagnosis of the NHS last year from Lord Darzi of Denham, who Labour commissioned to assess the state of the crumbling health service. The government's line since then has been that the NHS must 'reform or die'. Its long-awaited ten-year plan will now attempt to breathe life back into the faltering service, providing a 'reformed, modernised and renewed' approach to healthcare in Britain. Reform, Labour has said, revolves around three pillars: moving care into communities, digitising the service and preventing sickness. Here are the key points of the plan that promises to 'fundamentally rewire' the health service. A recurring theme of the ten-year plan launch was patient empowerment. The reforms will deliver 'power and control in [patients'] hands', Starmer told NHS staff in Stratford on Thursday.


The Independent
2 hours ago
- The Independent
Competition watchdog to investigate takeover of NHS landlord Assura
The UK competition watchdog has said it is investigating the proposed takeover of NHS landlord Assura. Last month, rival healthcare property firm PHP (Primary Health Properties) put forward a fourth takeover offer for Assura worth £1.79 billion following a lengthy bidding war. PHP had previously laid down a £1.68 billion bid in May but was outbid by a rival suitor, with a consortium led by US private equity firm KKR valuing the business at £1.7 billion. Bosses at Assura backed the £1.79 billion deal, suggesting the increased scale of the combined business would benefit shareholders of both companies. On Friday, the Competition and Markets Authority (CMA) said it is now 'investigating' the deal to gather information and could launch a formal phase one investigation. It said the companies and others potentially impacted by the deal have two weeks to provide submissions regarding the move. The regulator said it is looking at whether the takeover 'may be expected to result in a substantial lessening of competition' in the healthcare sector. Following submissions, the regulator will then decide whether the deal is in the jurisdiction of the CMA to complete the phase one probe and then whether a more thorough investigation needs to take place. PHP's rival bidder KKR had cautioned that the deal, which is combining the two largest UK healthcare real estate firms, could attract scrutiny from the CMA. Assura owns more than 600 buildings, including doctors' surgeries, with a portfolio valued at around £3.1 billion. It has about 80 members of staff.