Experian services available for those impacted by Springfield PowerSchool cybersecurity incident
PowerSchool contains information on staff and K-12 students' grades, attendance, and other data for school districts across the country. Earlier this year, the company notified districts that a cybersecurity incident occurred on December 28, 2024. The data breach compromises names, addresses, medical records, and social security numbers that may have been found in the system.
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More than 18,000 Massachusetts residents were impacted, including families and staff of Springfield Public Schools. In a news release sent to 22News on Thursday from Springfield Public Schools Chief Communication Officer Azell Cavaan, PowerSchool is offering two years of complimentary identity and credit monitoring services through Experian.
Those who were enrolled in Springfield Public Schools on or before December 28, 2024, are eligible for these services. The deadline to enroll is July 31, 2025.
For students under 18:
Visit: www.experianidworks.com/minorplus
Click 'Get Started' and enter activation code: CEBP456TRK
For help, call Experian at 833-918-9464 and reference Engagement Number B138813
For students 18 and older (current or former):
Visit: www.experianidworks.com/plus
Click 'Get Started' and enter activation code: CTYU949PRK
For help, call Experian at 833-918-9464 and reference Engagement Number B138812
WWLP-22News, an NBC affiliate, began broadcasting in March 1953 to provide local news, network, syndicated, and local programming to western Massachusetts. Watch the 22News Digital Edition weekdays at 4 p.m. on WWLP.com.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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