Can't change Activity Zones on your Nest Cam? Google's working on a fix
While your existing Activity Zones may be working as intended, we spotted a Reddit thread started by user Cool_Willingness_302 where multiple Nest users have been complaining about recently losing the ability to edit and create Activity Zones. Affected users encounter a 'could not turn on' error message in the app.
Although not yet confirmed, the loss of functionality may be tied to the release of a recent Home update or involvement with the Public Preview program. A number of Nest owners, like TheGowanus , report running into the problem specifically with the Home app on iOS.
What we do know is that an official Google account popped up in both of these threads and acknowledges the problem:
We're aware of an issue impacting activity zones and are looking into it. We will keep you updated when this is resolved. Thanks for your understanding.
We haven't spotted any further update since Google first shared that message yesterday afternoon, but it's reassuring to at least hear that developers are on the case. If your Nest cameras are refusing to let you configure your Activity Zones, know that you're not alone, and help is on the way — sooner or later.
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