Amazon customers' fury over big order change that will ‘ruin surprises' and expose ‘spicy and impulse' shopping habits
Click to share on Facebook (Opens in new window)
AMAZON customers have spotted a big change being made to online orders - and they're not happy.
If you share your account with other people such as your partner or children, there is currently an option to archive your order history.
2
The change has angered customers, who say scrapping the feature is a "travesty"
Credit: Alamy
2
This is the message that Amazon customers are now receiving when they archive orders
The feature means you can 'hide' purchases you don't want others on the account to see.
Amazon users say they use this option so that any gift purchases can remain a surprise, or to avoid alerting family members to any "spicy" or impulse purchases.
But customers have now spotted the feature is being discontinued next week.
If you try to archive an order in your order history now, you will see a message saying: "Starting 30 April 2025, you will no longer be able to archive orders.
"You can use Amazon Family to link accounts if multiple family members would like to maintain separate order histories."
Social media users on Reddit were outraged by the change, with one saying: "I use this feature all the time to buy my wife various gifts throughout the year (birthday, christmas, valentines, etc) this has been super useful to not ruin surprises."
Another person replied: "I do too but for my mother since we share the same account.
"There's no way she would have let me buy a iPad pro for her this past Christmas if I didn't hide it."
Others had different, perhaps less wholesome, reasons for wanting to keep the feature.
"I bought a "spicy" toy from Amazon over a decade ago and archived it because my kids use my account. This is a travesty." one user wrote.
Amazon Ends 'Try Before You Buy' for Prime Members
Another said: "No more hiding my impulse purchases."
The Sun has contacted Amazon for comment.
Amazon has previously promoted the feature on its X account to customers wanting to hide their purchase history.
One social media user had written: "I was about to buy this leather paddle on Amazon until I remember my mom used my account."
The online shopping giant then replied: "We understand your concern. You can archive orders that you're no longer interested in referencing, or to stop the order from showing in the default order history view… Hope this helps."
It gave a similar response to a customer who had said: "@AmazonHelp can't believe I have to say this, but not being able to turn off "where's my stuff" is a big deal for Christmas. Already ruined a surprise, will need to buy elsewhere. 'Tis the season."
What do the experts say?
Scott Dixon, a consumer champion who runs The Complaints Resolver, said scrapping the feature is a "step backwards for consumer privacy and choice".
"Whether it's buying sensitive items or buying surprise gifts, this feature served a clear purpose. Quietly removing it without warning or explanation is unacceptable, and Amazon ought to listen to its customers and reinstate this feature immediately," he said.
Other experts believe the change could lead to families having to get individual Amazon Prime subscriptions - meaning they're paying more.
Michelle Nguyen, product owner and marketing manager at UpPromote, said: "Many households get the most out of Amazon by letting family members share a single Prime membership (£95 per year).
"Because of concerns about privacy, these households may have to pay more if more than one person wants Prime benefits.
"Amazon does have Amazon Household, which lets two adults share some Prime benefits, but older children or extended family members who used to be able to access the shared account might not be able to do so now.
"For consumers, this change basically makes privacy more expensive, forcing them to pick between convenience, saving money, and keeping their personal purchase privacy."
Simon Wharton, founder of ecommerce agency PushON, said the decision was likely aimed at encouraging more individual Prime accounts.
However he warned it could lead to some shoppers turning away from Amazon.
"It's a reminder that convenience isn't just about fast delivery, it's also about thoughtful digital experiences," he said.
"If Amazon doesn't provide a new solution, customers may begin looking elsewhere for that balance."
HOW MUCH DOES AMAZON PRIME COST?
Here's what you need to know about Amazon Prime pricing in the UK...
A standard Amazon Prime membership costs £8.99 a month – that's £107.88 over the course of a year.
If you pay annually, you'll be billed £95 instead.
For TV fans who just want Amazon Prime Video without a full Prime membership, it'll cost you £5.99 a month, working out at £71.88 for the year.
Students can get discounted Amazon Prime, with the monthly cost reduced to £4.49 (or £53.88 over the course of a year).
And for students who pay annually, the one-off yearly fee is £47.49.
Picture Credit: Amazon
Do you have a money problem that needs sorting? Get in touch by emailing money-sm@news.co.uk.
Plus, you can join our Sun Money Chats and Tips Facebook group to share your tips and stories
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Scottish Sun
an hour ago
- Scottish Sun
Design boss for major carmaker reveals the unexpected motors set to make a ‘come back' – and it's good news for families
It could shake up the family car market WHEEL I NEVER Design boss for major carmaker reveals the unexpected motors set to make a 'come back' – and it's good news for families Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) THE DESIGN boss for a major carmaker has revealed the unexpected motors set to make a comeback and it's good news for families. Once a regular sight on roads across Europe, these motors could make a stunning return to shake up the family car market. Sign up for Scottish Sun newsletter Sign up 2 Renault's design boss has suggested people carriers could make a comeback Credit: Alamy 2 Renault Espace Credit: Handout Gilles Vidal, Renault's design boss, predicts the people carrier could make a comeback as "SUV bashing" becomes more prominent. The likes of the Renault Scenic, Vauxhall Zaifra, Ford Galaxy and Citroen Picasso were once the first-choice for families across the continent. They used to account for more than 10% of the regional car market with their ability to accommodate up to seven people in a tall cabin. And they occupied a footprint comparable to an estate car too. But the decline of the people carrier, or multi-purpose vehicle (MPV), started in 2006 when Nissan launched the Qashqai. It came to be the default choice for families and dominated Europe's car market. At present, SUVs make up more than half of all European car sales while people carriers have dropped to a market share in the low single digits. But Giles Vidal believes a renaissance of the people carrier is on the cards with the transition to electrification. Car manufacturers are striving to make their motors as efficient as possible and exploit the packaging freedoms afforded by EV "skateboard" architecture. EV "skateboard" architecture refers to the EV chassis design where the the battery pack, electric motors, and other core components are integrated into a flat, skateboard-like platform. "SUVs won the battle against the MPVs because MPVs are cars that you need but you don't desire, and suddenly SUVs with the same engines, same weight, same everything - they are shapes that you will desire," Vidal said. New Renault 4 is no longer a cheap, simple no frills runabout - it's now a funky family crossover and a capital B bargain But now, Vidal claims, there's a lot of "SUV bashing" in Europe. However, he added that the general concept of an SUV is "still attractive" today to most people and remain a functional and practical vehicle. But as cars become more aerodynamic in pursuit of efficiency, he adds that we may see a comeback of the lower, sleeker and more MPV-like motors. Vidal predicts that SUVs will attempt to become more efficient, becoming lower and having better aerodynamics. He said: " They will morph into a very efficient car, less energy consuming, with equivalent habitability and roominess and everything that's probably the trend." Renault's Embleme concept, which is due in production in the coming years as the first of a new-generation electric car line-up, is a "morphing of all of that". It has a raised ride height but a sleeker, lower profile than any of Renault's current SUVs. Multi-purpose vehicles are already taking off in China, the world's biggest car market. Manufacturers such as Zeekr, Lynk&Co, Li Auto, Denza and Xpeng have all launched luxurious three-row people carriers with technology and refinement to rival the likes of the Mercedes S-Class and BMW 7 Series. Vidal believes that the pursuit of efficiency could spur an all-out rethink for Europe's most popular type of car. But he did admit that MPVs would be broadly comparable with SUVs in terms of energy consumption and usage of materials. "I see two trends: super-efficient SUV transformation, and maybe a big comeback of sexy, desirable MPVs,' he said. Elsewhere, Renault has confirmed that its new EV will arrive in the UK shortly after its launch next year. The Renault Twingo electric car is set to launch in the UK sometime in 2026 with an affordable starting price tag of £16,700. And an iconic 1980s Renault 5 Turbo is returning as an EV "beast" in 2027. Each car will be outrageously fast, hand built, predominantly carbon fire and priced at around £135,000.
Scottish Sun
an hour ago
- Scottish Sun
My side hustle is so good it pays my mortgage EVERY month – if you shopped on Amazon Prime Day you need to hear about it
Plus, how you can sign up to earn cash CASHING IN My side hustle is so good it pays my mortgage EVERY month – if you shopped on Amazon Prime Day you need to hear about it Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) A WOMAN has claimed she made £18,000 in 12 months working just ONE hour a week thanks to her Amazon side hustle. Renata Rabuha, from the US, revealed how she uploads 30-60 second videos of the items she has bought from Amazon at home. Sign up for Scottish Sun newsletter Sign up 3 Renata Rabuha claimed that she pays her mortgage by the Amazon Influencer Program Credit: TikTok / @renatarabuha Hailing it as the 'easy side hustle no one is talking about', she said it's particularly perfect if you've snapped up numerous items on Prime Day. In a clip on her @renatarabuha account, she wrote: '"PSA: If you're buying all that stuff from Amazon on Prime Day, you should learn how to do review videos and make your money back. 'Doing this pays my mortgage every single month and I never post the reviews to social media." She explained how Amazon pays her for making product review videos - but not the ones you see under the regular reviews. Renata added: 'This is totally different. 'Amazon has a program that literally anybody can join. 'It's not an invite—you can apply for it. Literally anybody can do it, and there is a two-step approval process. 'But once you're in, it is so simple. Literally anybody can do it. 'What you do is take products you already have in your house, make a 30 to 60 second video, and post that video directly to Amazon. 'Those videos get shown on product listings. I earn cash by selling 'actual rubbish' on eBay - I flogged a freebie I found on the floor by a bin for £10, it's crazy Whenever somebody clicks on your video and watches it, you do get a commission. 'Last year, I made over $24,000 literally reviewing the stuff that I already had at home.' HOW SHE DOES IT Renata makes cash through the Amazon Influencer Program. This allows content creators to earn commissions by posting video reviews, unboxings and how-to clips. These videos appear directly on Amazon product listings, and if someone watches your video and makes a purchase, you earn a cut. Anyone can apply, and no invite is required, and you get paid per qualifying purchase, not just views. It's different from regular Amazon reviews you see, as the influencers get paid for their videos. To qualify, you typically need an active social media account (YouTube, Instagram, TikTok, or Facebook) and a moderate following, but no huge audience required. 3 She claims she made £18,000 in 12 months working just ONE hour a week thanks to her Amazon side hustle Credit: TikTok / @renatarabuha You need to be producing 'quality, authentic content' on your page. The two-step verification process includes checking that you're a real content creator with an active presence and real engagement. If you pass the first step, you'll be asked to submit 3 sample videos reviewing items. Once approved, you'll get access to your own Amazon storefront and be able to post videos that appear on actual product listings. From there, you can start earning commissions on qualifying purchases from viewers who watch your videos. 3 UK influencers can recommend products to your audience, and then earn a commission Credit: Getty IS IT IN THE UK? The Amazon Influencer Program is available in the UK - but it is slightly different. You first need to apply via and create a storefront. Once this is done, you can create content and recommend products to your audience, and then earn a commission. The website states: 'There are multiple ways you can earn. 'You can monetise your social media content by sharing your storefront URL or through affiliate links. 'We may also surface the content you have posted to your storefront to Amazon shoppers, allowing you to gain more followers and earn from new customers.' However, many UK users report that video uploads don't appear on product pages, only in storefronts. To reliably publish shoppable videos and earn commissions, most UK creators join via the US program, using products that are also listed on
Daily Record
an hour ago
- Daily Record
Cordless vacuum with 'super strong suction' gets £100 price slash in limited time deal
'"Very easy to use and assemble. Lightweight so can be used for my car too which is a massive plus! When it comes to shopping for a new vacuum cleaner, choosing between a corded or cordless model can sometimes be a difficult choice. While a corded device can provide more power and a longer runtime, they also come with frustrating cables that need to be lugged about, along with the heavy cleaning appliance. Due to their lightweight and versatile design with a variety of attachments, many people choose to purchase a cordless vacuum. Able to be used in hard to reach corners and easily move up the stairs, the next issue shoppers face is choosing which brand to go for. For those happy to buy a lesser known brand, Amazon has slashed the price of the Avalsor Cordless Vacuum Cleaner in a limited time deal. Normally retailing for £199.99, shoppers can now snatch up this cordless hoover for £95.46. Equipped with a brushless 550W motor, this cordless vacuum boasts an impressive suction power of up to 180,000 RPM to help remove any traces of dust, pet hair, and debris from a variety of floor types. Featuring a groove design on each side of the brush, the vacuum will even be able to remove edge-trapped dust. Along with being able to reduce hair tangles, the head of the vacuum also comes with LED lights to help clean dark areas under beds, tables and sofas. In order to clean your home from top to bottom, the 1.5L dustbin can be attached to the long flat nozzle, 2-in-1 combo brush, telescopic tube or the mini brush cleaning tool. In terms of battery, the cordless vacuum has a maximum runtime of 65 minutes depending on the suction mode it is used on. This can be easily monitored through the LED touchscreen at the top of the hoover, which will let users switch cleaning modes with a simple tap. Another budget hoover that has been reduced on Amazon is the SunSare Cordless Vacuum Cleaner. Normally retailing for £159.99, bargain hunters can now snap it up for £99.99. With a maximum runtime of 60 minutes on eco mode, the LED display on this device details the battery life, suction mode, dust cup fullness and more. Alternatively, shoppers can save money on the Shark Anti Hair Wrap & Flexology Cordless Vacuum Cleaner by shopping through Argos. By using the code ELEC30 at the checkout, shoppers can drop the price of the hoover from £250 down to £175. Back to the Avalsor Cordless Vacuum, it currently has a 4.6 star rating from Amazon shoppers, with one shopper claiming this device offers better value compared to other brands. One satisfied shopper said: "Very easy to use and assemble. Light weight so can be used for my car too which is a massive plus! Love the light on it when turned on. The attachments are handy. Stored in my cupboard easily due to weight and size. Very handy design." With another five-star reviewer adding: "I just got this vacuum, and I'm really happy with it! The LEDs are awesome—they light up all the little spots you usually miss, like under the couch or in corners. The suction is super strong and works great on both carpets and hard floors, picking up everything from crumbs to pet hair. It's also super easy to clean out." However, a couple of people did grumble about the battery life. One reviewer said: "Nice little vacuum cleaner very convenient and good value - we wish it had longer battery life though and I can't find an option to buy a second battery from the shop." With another noting: "The only reason I'm knocking off a star is because the battery seemed to run out a bit faster on max suction mode and also it would be nice if max mode was slightly stronger. But otherwise it's really great and does the job." Despite this, a top reviewer wrote: "Although it's a lesser-known brand, I'm really glad I made the purchase. The vacuum is lightweight, making it easy to take out and put away. Unlike my previous Dyson, it stays on without needing to constantly hold a button. "The display is clear and easy to read, the suction power is strong, and the battery lasts long enough to clean the entire house in one go. It's also relatively quiet and offers better value compared to other brands. I especially appreciate the front-facing light that highlights dust on the floor. Overall, a great buy." To buy the Avalsor Cordless Vacuum Cleaner, click HERE. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'.
