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Ahmedabad air crash: Insurers process claims across travel, personal accident, life, and credit-linked covers

Ahmedabad air crash: Insurers process claims across travel, personal accident, life, and credit-linked covers

Time of India9 hours ago
Following the Ahmedabad Air India plane tragedy, insurance firms are processing claims. These claims include travel, personal accident, and life insurance. ICICI Lombard and Bajaj Allianz are handling claims related to the accident. IRDAI directed insurers to expedite settlements. Some companies have already settled claims quickly. Insurers are working to support the affected families during this difficult time.
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A broad spectrum of insurance claims has been filed following the devastating Air India plane crash in Ahmedabad, ranging from baggage loss and hotel cancellations to personal accident and life insurance payouts , according to PTI.Insurance companies are processing claims from the families of victims who were covered under various policies, including travel insurance , life insurance, personal accident covers, and even Kisan Credit Card-linked policies.'We have received claims primarily under travel insurance and personal accident insurance products. These include accidental death, trip cancellations, loss of baggage and hotel cancellations," said Priya Deshmukh, Head of Health Products, Operations & Services at ICICI Lombard 'At ICICI Lombard , we are working on a priority basis to provide seamless assistance and ensure timely settlement. We remain committed to supporting our policyholders and their families during this difficult time,' she added in a response to PTI.The claims come in the wake of the June 12 crash involving a London-bound Boeing 787 Dreamliner, which lost thrust shortly after takeoff from Ahmedabad airport and slammed into a medical college hostel in the Meghaninagar area. The crash killed 241 of the 242 people onboard and 19 on the ground, marking the deadliest aviation accident in India in a decade. Bajaj Allianz General Insurance said it had received three claims under travel personal accident coverage and one under marine cargo insurance. Marine cargo insurance typically covers goods in transit via road, rail, air, sea, or courier.Personal accident claims are reportedly among the most common, second only to life insurance payouts. However, most insurance firms have not disclosed specific numbers, citing the ongoing nature of claims processing In one notable case, a group personal accident policy covering 4,000 individuals in Mehsana district led to a settlement within a week of the crash, a representative said. New India Assurance has settled seven individual personal accident claims and five under group personal accident policies. One claim of ₹50,000 was processed under the Kisan Credit Card scheme Immediately after the crash, the Insurance Regulatory and Development Authority of India (IRDAI) stepped in with a circular on June 14, instructing insurers to fast-track claim settlements. The regulator directed companies to waive standard requirements like FIRs and postmortem reports, appoint nodal officers, and provide weekly claim updates starting June 16.Axis Max Life Insurance COO Manu Lavanya said the company had successfully processed one claim within hours. 'We were able to settle a claim for one of the victims of the tragedy within just three hours, which reflects our focus on empathetic action when it matters most,' Lavanya said.Insurance companies say they expect more claims to surface in the coming weeks as families gradually come to terms with the tragedy.
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From hotel cancellation to loss of baggage, Ahmedabad air crash victims opted for array of insurance
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The Hindu

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From hotel booking cancellations to loss of baggage, and from accidental death coverage to trip plan withdrawals, insurance companies have received a range of claims from the kin of the Ahmedabad Air India plane tragedy victims. The incident has triggered claims under various insurance categories like travel, personal accident, and life insurance, including those from Kisan Credit Card holders. 'We have received claims primarily under travel insurance and personal accident insurance products. These include accidental death, trip cancellations, loss of baggage and hotel cancellations.' "At ICICI Lombard, we are working on a priority basis to provide seamless assistance and ensure timely settlement. We remain committed to supporting our policyholders and their families during this difficult time," Priya Deshmukh, Head Health Products, Operations & Services, ICICI Lombard, said in response to a query by PTI. On June 12, the London-bound Boeing 787 Dreamliner began to lose thrust almost immediately after taking off from the Ahmedabad airport and ploughed into a medical college hostel in Meghaninagar area, killing all but one of the 242 onboard and another 19 on the ground in the deadliest aviation accident in a decade. Bajaj Allianz General Insurance said it has received claims related to personal accidents and marine cargo. "We have received three claims related to travel personal accidents coverage and one under marine cargo insurance," Bajaj Allianz General Insurance said in response to a PTI query. Marine cargo insurance typically covers goods in transit via road, rail, air, sea, or courier. Personal accident claims have emerged as a significant category, second only to life insurance. However, most insurers have refrained from disclosing the exact number or details of claims, citing the ongoing process of receiving formal requests from the families of the deceased. In one notable case, a group personal accident policy covering 4,000 people in Mehsana district resulted in a claim settlement within a week of the crash, a representative of the insurer said. A New India Assurance official said the company has settled seven claims related to personal accidents and five group personal accident claims. One claim of ₹50,000 was availed under the Kisan Credit Card scheme. Immediately after the accident, the Insurance Regulatory and Development Authority of India (IRDAI) issued directives to fast-track the settlement of claims. In a circular dated June 14, the IRDAI asked all insurance companies to submit weekly updates on claims from June 16 onwards and further directed them to appoint nodal officers, waive formalities such as FIRs and postmortem reports, and expedite disbursals under life and personal accident policies. Company representatives said they have been expediting the claims received from the families. They said several kin are still grappling with the loss and would eventually approach them if there are any claims. Axis Max Life Insurance COO Manu Lavanya said that under the company's InstaClaim process, "we were able to settle a claim for one of the victims of the tragedy within just three hours, which reflects our focus on empathetic action when it matters most."

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