Otus Wins Gold Stevie® Award for Customer Service Department of the Year
In addition to the Gold award, Otus also earned two Silver Stevie® Awards: one for Company of the Year – Computer Software – Medium Size, and another honoring Co-founder and President Chris Hull as Technology Executive of the Year.
'It is an incredible honor to be recognized, but the real win is knowing our work is making a difference for educators and students,' said Hull. 'As a former teacher, I know how difficult it can be to juggle everything that is asked of you. At Otus, we focus on building tools that save time, surface meaningful insights, and make student data easier to use—so teachers can focus on what matters most: helping kids grow.'
The American Business Awards®, now in their 23rd year, are the premier business awards program in the United States, honoring outstanding performances in the workplace across a wide range of industries. The competition receives more than 12,000 nominations every year. Judges selected Otus for its outstanding 98.7% customer satisfaction with chat interactions, and exceptional 89% gross retention in 2024. They also praised the company's unique blend of technology and human touch, noting its strong focus on educator-led support, onboarding, data-driven product evolution, and professional development.
'We believe great support starts with understanding the realities educators face every day. Our Client Success team is largely made up of former teachers and school leaders, so we speak the same language. Whether it's during onboarding, training, or day-to-day communication, we're here to help districts feel confident and supported. This recognition is a reflection of how seriously we take that responsibility and energizes us to keep raising the bar,' said Phil Collins, Ed.D., Chief Customer Officer at Otus.
Otus continues to make significant strides in simplifying teaching and learning by offering a unified platform that integrates assessment, data, and instruction—all in one place. Otus has supported over 1 million students nationwide by helping educators make data-informed decisions, monitor progress, and personalize learning. These honors reflect the company's growth, innovation, and steadfast commitment to helping school communities succeed.
About Otus
Otus, an award-winning edtech company, empowers educators to maximize student performance with a comprehensive K-12 assessment, data, and insights solution. Committed to student achievement and educational equity, Otus combines student data with powerful tools that provide educators, administrators, and families with the insights they need to make a difference. Built by teachers for teachers, Otus creates efficiencies in data management, assessment, and progress monitoring to help educators focus on what matters most—student success. Today, Otus partners with school districts nationwide to create informed, data-driven learning environments. Learn more at Otus.com.
Stay connected with Otus on LinkedIn, Facebook, X, and Instagram.
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