New OrgChart Report Finds 88% of HR Leaders Face Visibility and Planning Challenges, but Are Prioritizing Better Tools

National Post

24-06-2025

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Lack of visibility continues to impact the success of organizational effectiveness, driving to demand for tools that consolidate data and track metrics
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HR continues to rely on spreadsheets and manually created org charts as visibility, insight, and planning tools, with 50% of HR leaders spending 5 hours or more a month updating org charts
68% of HR leaders want tools to put all of their HR data in one place
84% of HR leaders plan to invest more in tools that increase visibility and insight into their organization
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NOVATO, Calif. — New research from OrgChart, a market-leading organizational chart and workforce planning solution, reveals the majority of HR leaders in the U.S. lack visibility into the organizations they support. As a result, they plan to invest in better visibility and planning tools, including org charts and position management workforce planning software.
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The report, The State of HR Visibility and Insight, includes results from a survey of more than 400 HR leaders in the U.S. Key findings include that 47% of respondents said they lacked visibility into their current organizational structure, open positions, or both. 40% also had difficulty tracking success metrics or KPIs related to organizational change, and 27% had difficulty headcount planning.
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Looking more closely into what tools HR leaders were currently using revealed that many relied on spreadsheets for visibility and planning, and 43% manually created org charts in PowerPoint or diagramming tools like Visio. These static tools need to be manually updated and can become outdated quickly. The survey revealed that 50% of HR teams are spending 5 hours or more a month on keeping their org charts up to date, taking time away from more strategic work.
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In the future, HR leaders not only want to, but plan to invest in better visibility and planning tools. 68% of leaders said tools that help them put all of their HR data in one place is valuable for visibility and insight, and 72% said that tools that track and compare the metrics of different organizational plans are valuable for strategic planning.
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'HR teams play a critical role not only in supporting their people, but also shaping the future of their organizations,' said Tom McCarty, CEO of OrgChart. 'Right now, HR has an abundance of data at their fingertips that can be used to plan for the future, but many HR leaders still lack the tools, and therefore, the ability to make the most of it.
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'That said, it's encouraging to see so many HR leaders passionate about finding solutions to visibility challenges, and vocal about what they need, such as data consolidation and KPI tracking. This openness to try new tools is an encouraging trend.'
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OrgChart will be at SHRM's annual conference in San Diego starting July 29 and available to discuss findings from The State of HR Visibility and Insight.
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About OrgChart
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OrgChart is a leading organizational chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart simplifies the complexity of HR work, providing unparalleled visibility into an organization's personnel, and surfacing valuable insights for strategic decisions about future organizational structures. As a best-in-class SaaS solution, OrgChart easily integrates with other applications, including over 50 HR platforms, allowing customers to get the most out of their people data.
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