NICE Ltd. to Offer its CXone Mpower to Enhance TalkTalk's Connectivity Business
TalkTalk, one of the U.K.'s largest connectivity providers, will be using CXone Mpower to move one step forward in its mission to become the country's most recommended Wi-Fi provider. NICE's CXone Mpower will enable TalkTalk to combine multiple existing operating systems into one powerful, unified AI platform. The platform will empower the U.K.-based WiFi provider with faster response times, more accurate resolutions, and a seamless experience for customers.
Copyright: hywards / 123RF Stock Photo
CXone Mpower will become part of a broader strategy for TalkTalk to adopt innovative and flexible technologies to simplify its operating platform and provide unique offerings to customers. Through built-in AI technology, NICE's AI platform will equip TalkTalk's operating system with intelligent automated writing tools and come up with the most relevant answers in real time. The technological advancement will reduce the need for manual interventions and allow agents to focus on customers during conversations.
NICE Ltd. (NASDAQ:NICE), along with its subsidiaries, provides cloud platforms for AI-driven business solutions. It integrates AI and ML in its core offerings, such as customer experience, workforce optimization solutions, and contact centers.
While we acknowledge the potential of NICE as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.
READ NEXT: The Best and Worst Dow Stocks for the Next 12 Months and 10 Unstoppable Stocks That Could Double Your Money.
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Alternatively, email editorial-team (at) article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
