Emirates NBD GenAI Summit brings together industry leaders to discuss the future of GenAI-powered finance - Middle East Business News and Information
Held during Dubai AI Week, the summit served as a platform for in-depth discussions, knowledge sharing, and collaborative exploration of GenAI's role in elevating customer experience, driving operational efficiency, strengthening risk management, and enabling innovation at scale. The event also underscored the bank's ongoing efforts to embed GenAI capabilities and fluency across its workforce.
Miguel Rio-Tinto, Group Chief Digital and Information Officer at Emirates NBD said: 'We are proud to host our second annual Emirates NBD GenAI Summit, which highlights the growing importance of Generative AI and the immense possibilities it holds. As GenAI becomes increasingly embedded in Emirates NBD's operations, we remain focused on further developing our infrastructure and forming strategic partnerships with leading hyperscalers to truly unlock the value of GenAI and stay at the forefront of this dynamic evolution.'
The summit featured keynotes and panel discussions led by Emirates NBD executives and global industry experts. These offered insights into responsible GenAI development, ethical considerations, and emerging trends redefining the financial landscape. The summit also showcased how GenAI is being embedded into the bank's digital DNA, inspiring employees to explore scalable use-cases and accelerate the adoption of GenAI within the bank.
Emirates NBD has made significant investments in GenAI technologies to enhance its customer service, employee support, and business operations. These investments aim to deliver more personalised and responsive customer services, enable better tools and workflows for employees, strengthen risk and compliance capabilities, and improve overall operational efficiency through automation.
Since 2024, Emirates NBD has implemented several GenAI-powered solutions across its operations, guided by its AI governance framework and guardrails. These include intelligent call assistants for frontline staff, smart legal document summarisation tools, and advanced capabilities to support customer interactions and ESG stakeholder conversations. These implementations reflect the bank's approach to moving beyond generic applications by tailoring the technology to solve deeper role-specific problems, unlock better decision-making insights and drive unprecedented efficiency.
Neeraj Makin, Group Head of Strategy, Analytics & Venture Capital at Emirates NBD, said: 'We are thrilled to embark on this exciting journey as part of our ongoing organisation-wide transformation. Specifically, the integration of Generative AI into our traditional AI models represents a pivotal advancement for our organisation. By harnessing the power of GenAI, we are poised to revolutionize our decision-making processes and significantly enhance the performance of our AI models. Embedding Gen AI will lead to unlocking new levels of intelligence, agility and customer centricity which will help us drive unprecedented levels of efficiency and innovation, positioning us at the forefront of our industry.'
As part of the bank's broader adoption strategy, Emirates NBD is embedding GenAI fluency across its workforce. This involves building knowledge and fostering a GenAI-driven decision-making culture at all levels of the organisation. By democratising access to the latest GenAI tools and insights, Emirates NBD is equipping its employees with the capabilities to leverage these technologies in their day-to-day roles.
The Emirates NBD GenAI Summit reinforced the bank's commitment to embracing cutting-edge technologies and offered a glimpse into the bank's strategic approach to value identification and implementation of use cases through interactive demonstrations. Looking ahead, Emirates NBD will continue to invest in its AI ecosystem, expand use cases, and strengthen internal capabilities to adapt to rapid technological changes.
About Emirates NBD:
Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million active customers. As at 31st March 2025, total assets were AED 1 trillion, (equivalent to approx. USD 272 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 839 branches and 4,539 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 4.54 billion.
Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.
Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE's main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE's Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.
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In the spirit of fostering local talent and sparking interest in the field of AI, five university students joined the attendees through a competitive application process designed to identify emerging talent from across the UAE. About Supercharged 2025: On June 26, 2025, G42 hosted its latest edition of its AI Summit, Supercharged , at ADNEC, Abu Dhabi, UAE. It was a day when intelligence met intent. With over 2,400 participants, it brought together the full spectrum of G42's ecosystem: employees, global partners, public sector leaders, technologists, and the thinkers reshaping what AI means in the real world. This wasn't a typical tech event. It was where conversations went deeper and more personal. Where principles met pressure-testing. And where participants challenged one another to move from potential to practice – safely, responsibly, and in service of the public good. This year's theme, 'Building the Intelligence Grid: The Present and Future of AI-Enabled Civilizations,' reflected a fundamental shift in the role of AI. At the centre of that shift was the Intelligence Grid – a distributed network of data centres, compute capabilities, cloud infrastructure, cybersecurity services, and AI models designed to plug into real-world needs across healthcare, energy, mobility, and more. Turning AI into a super-utility: always on and accessible, always learning, and designed to serve and scale. Throughout the day, from keynotes and panels to informal conversations, participants explored how intelligence is becoming the connective tissue of modern life. The program ran from 8:30 a.m. to 7:00 p.m., followed by dinner and evening entertainment. Because Supercharged wasn't just about what was said on stage, it was about the ideas that emerged offstage. The ones shaping what's next. Curated Highlights: To better support editors and journalists covering distinct news verticals, we've distilled key moments from Supercharged 2025 into three thematic categories: Business & Technology, Lifestyle, and UAE News (more information for each can be found in the corresponding sections above or shared by our agency). Business & Technology Supercharged 2025 spotlighted G42's evolution into a global AI systems architect, with fireside chat appearances by Microsoft's Brad Smith and OpenAI's Sam Altman, reinforcing strategic alignment. Central to the event was G42's vision for the 'Intelligence Grid,' a distributed network of AI models, data centers, and compute infrastructure already taking shape through initiatives like Stargate UAE and the 5GW UAE–U.S. AI Campus. The summit also featured breakthroughs from AI-native firm Analog and G42's new Intelligence Grid interactive and immersive experience. UAE News High-level UAE leadership played a central role at the event, with H.E. Mansoor Al Mansoori (DoH), H.E. Mohamed Al Kuwaiti (Cybersecurity Council), and H.E. Eng. Salem Al Qubaisi (UAE Space Agency) all contributing insights. The program demonstrated Abu Dhabi's commitment to global leadership in health, space, cybersecurity, and responsible AI. Additionally, H.E. Ibrahim Al Jallaf, Executive Director of Digital Health, DoH – Abu Dhabi and H.E. Ahmed Al Shamsi, CEO of Emirates Foundation, attended dedicated sessions. High-level UAE leadership played a central role at the event, with H.E. Mansoor Al Mansoori (DoH), H.E. Mohamed Al Kuwaiti (Cybersecurity Council), and H.E. Eng. Salem Al Qubaisi (UAE Space Agency) all contributing insights. The program demonstrated Abu Dhabi's commitment to global leadership in health, space, cybersecurity, and responsible AI. Additionally, H.E. Ibrahim Al Jallaf, Executive Director of Digital Health, DoH – Abu Dhabi and H.E. Ahmed Al Shamsi, CEO of Emirates Foundation, attended dedicated sessions. Lifestyle Beyond AI, Supercharged 2025 offered a fully immersive cultural and sensory experience with a curated 'Global Food Grid' dining journey, live performances by David Chesky, and a trailer for the Bee:wild documentary, which features Angelina Jolie and Ellie Goulding. Now part of Re:wild, Leonardo DiCaprio's conservation NGO, the initiative highlights global efforts to protect pollinators and biodiversity. It was a celebration of creativity, sustainability, and tech-driven storytelling. Full Days Agenda: Time Agenda Item Session Title Speakers 08:00 09:00 ARRIVAL OF GUESTS 09:00 09:10 Intro & Welcome 'Welcome to Supercharged' Faheem Ahamed, Group CMO, G42 09:10 10:00 Keynote 'G42 Journey and Future of Industry' Peng Xiao, Group CEO, G42 10:00 10:30 Fireside Chat 'The Intelligence Grid: Lives Lifted Everywhere' Peng Xiao, Group CEO, G42, Brad Smith, President and Vice Chairman, Microsoft 10:35 11:30 BREAK 11:30 12:00 Panel 'The AI Energy Nexus: Long Live Electric Dreams' Moderated by Magdalena Konig, General Counsel, AIQ Hassan Alnaqbi, CEO, Khazna Chris Midgley, SVP, Energy Intelligence & Outlooks, ADNOC Andy Hock, Chief Product & Strategy Officer, Cerebras Systems 12:00 12:05 Opening Remarks 'The Intelligence to Live Longer, Better' H.E. Mansoor Ibrahim Al Mansoori, Chairman, Department of Health – Abu Dhabi 12:05 12:45 Panel 'The Leap to Longevity: Forever Healthy' Moderated by Amandeep Bhangu, Presenter & Moderator Voice Media London H.E. Ibrahim Al Jallaf, Executive Director of Digital Health, Department of Health – Abu Dhabi Dr. Tiffany Vora, Expert & Singularity Fellow in Biotechnology, Singularity University and Non-resident Senior Fellow at the GeoTech Center for the Atlantic Council. PhD. Georges-Pascal Haber, CEO, Cleveland Clinic Abu Dhabi Dimitris Moulavasilis, CEO, M42 12:45 13:15 Panel 'Intelligence From Space: The New Frontiers on Earth' Moderated by Talal M. Al Kaissi, EVP, Chief Government Affairs & Partnerships Officer – Core42 & Group Chief Global Affairs Officer, G42 Karim Sabbagh, MD, Space42 H.E. Eng. Salem Butti Al Qubaisi, Director General, UAE Space Agency Greg Wyler, Founder, CEO & Chief Architect, E-Space 13:15 15:05 LUNCH BREAK 15:05 15:45 Panel 'AI-Native Nations: Smarter Lives Unlocked' Moderated by Brian Lott, Group Chief Communications Officer, Mubadala Opening Remarks by H.E. Dr. Mohamed Hamad Al Kuwaiti, Head of the UAE Cybersecurity Council Thomas Pramotedham, CEO, Presight Kiril Evtimov, Group CTO, G42 & CEO, Core 42 Rod Solaimani, Middle East Policy & Partnerships Lead, OpenAI 15:45 16:25 Panel 'Responsible Intelligence: Igniting The Future' Moderated Faheem Ahamed, Group CMO, G42 H.E. Ahmed Al Shamsi, CEO, Emirates Foundation Andrew Jackson, Group Chief AI Officer Baroness Joanna Shields, Founder and CEO of Precognition Natasha Crampton, VP, Chief Responsible AI Officer, Microsoft 16:25 16:30 Bee:Wild documentary presentation Faheem Ahamed 16:30 17:30 BREAK 17:30 18:00 Keynote 'The AI-Physical AI Revolution: More Than Humans' Alex Kipman, CEO, Analog 18:00 18:30 Fireside Chat 'AI First Organizations: Augmented Thought Leadership' Maymee Kurian, Group Chief Human Capital & Culture Officer, G42 Josh Bersin, Founder and CEO, The Josh Bersin Company 18:30 19:00 Closing Remarks Peng Xiao, Group CEO, G42 Sam Altman, Founder and CEO, OpenAI 19:00 21:00 DINNER Across breakfast, lunch, dinner, and everything in between, Supercharged guests will experience the Global Food Grid – a curated culinary journey celebrating the richness of global traditions. Guests can choose between four immersive dining paths, each inspired by a different region of the world: the Middle East and India, the Americas, Europe, and Asia. Performance by acclaimed composer David Chesky and his Jazz Trio band 21:00 00:00 EVENING ENTERTAINMENT 9:00 PM – 9:45 PM Raphy J, an Amsterdam-born open format DJ and music producer, will bring his global sound to the stage. With a career spanning London, New York, LA, and now Dubai, Raphy J is known for his genre-spanning performances—seamlessly mixing Pop, R&B, Afrobeats, House, Latin, Arabic, and Hindi music. His sets have lit up stages at venues like Expo 2020, Time Out Market, and the Museum of the Future. ABOUT G42 : G42 is a technology holding group and a global leader in creating visionary artificial intelligence for a better tomorrow. Born in Abu Dhabi and operating worldwide, G42 champions AI as a powerful force for good across industries. From molecular biology to space exploration and everything in between, G42 realizes exponential possibilities today. Media contact: TrailRunner International – G42@ .
