DBS Launches Gen AI-Powered Coaching Tool to Future Proof Its Workforce
DBS Mentoring Programme, which connects employees with leaders and peers, enabling them to gain practical guidance, career insights and support at critical points in their professional growth.
DBS Learning Hub, which provides employees with more than 10,000 curated courses, to learn and pick up new skills.
Be My Guest Programme, where employees have the opportunity to participate in job shadowing, workshops and projects across departments. Last year, over 4,000 such opportunities were taken up by employees.
Coaching focuses on achieving specific, short-term goals through structured guidance, while mentoring emphasises long-term personal and professional growth through a supportive relationship. For more info here.
[1]
[2] Thinkers50 is the world's pre-eminent global ranking of management thinkers and has been described by The Financial Times as "the Oscars of management thinking".
HONG KONG SAR - Media OutReach Newswire - 24 July 2025 - DBS announced today that it is democratising coaching for its workforce with the launch of iCoach, a Generative AI-powered (Gen AI) platform developed in collaboration with Marshall Goldsmith, one of the world's top executive coaches.While most corporations reserve coaching[1] for their top executives or high potential talent, DBS believes that employees at all levels would benefit from coaching by receiving expert advice on career development as well as topical issues such as work-life balance, personal and small team leadership, or mental wellness. However, the main challenge has always been scaling coaching in an efficient and cost-effective manner – coaching is usually done on a one-to-one basis and can be costly.With the advent of Gen AI, DBS saw an opportunity to leverage the technology to overcome these challenges, enabling the bank to avail coaching to employees across its network., said, "As the world of work continues to evolve, building career resilience has become more important than ever. At DBS, we are committed to helping our people thrive by equipping them with future-ready capabilities through our comprehensive Triple E framework – Education, Exposure and Experience. iCoach is a powerful new addition that complements these efforts, leveraging Gen AI to offer personalised, on-demand career guidance to help every employee confidently navigate and grow in the future of work.", said, "DBS continues to entrench our standing as a Responsible AI leader and bring our employees along this responsible AI journey where AI is used ethically and effectively. iCoach is a powerful tool that allows our employees to focus on personal and career growth. At the same time, we also encourage our employees to equip themselves with the necessary AI skills, which will be crucial for our collective success."iCoach's knowledge base was developed in partnership with Marshall Goldsmith, a leading coaching expert with over four decades of experience working with top CEOs and executives, including those from Fortune 500 companies. Dr Goldsmith was inducted by Thinkers50[2] into its Hall of Fame in 2018 and is the only two-time Thinkers50 #1 Leadership Thinker in the World. He was also the inaugural winner of the Lifetime Award for Leadership by the Harvard Institute of Coaching.iCoach is always-on and available 24/7 to provide employees with just-in-time personalised career guidance. It is tailored to each employee, drawing on the context of the bank's roles, functions and internal mobility pathways to deliver relevant and actionable career advice. Data from International Coaching Federation and Better Up Career Coaching showed 70% of people in organisations who underwent coaching benefitted from improved work performance, relationships and more effective communication skills. 80% of people who received coaching reported increased self-confidence.iCoach further reinforces the bank's commitment to upskilling its employees and building career resilience, and complements other DBS initiatives including:The bank's commitment to supporting employees with career development has contributed to its recognition as an employer of choice. In 2025, DBS was ranked first in TIME's 500 Best Companies in Asia Pacific, while in 2024, the bank was named among Forbes World's Best Employers. In Hong Kong, DBS Hong Kong was also recognised at the "Bloomberg Businessweek - Financial Institutions 2025 Awards", winning the "Training Academy – Excellence Performance" and "Training Program of the Year – Outstanding Performance" awards. Additionally, DBS Hong Kong was honoured with the "Employer of the Year", "HR Team of the Year", and the "Grand Award of Recruitment" at the Jobsdb Hong Kong HR Awards 2024/25.Hashtag: #DBS
The issuer is solely responsible for the content of this announcement.
About DBS
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named " World's Best Bank" by Global Finance, " World's Best Bank" by Euromoney and " Global Bank of the Year" by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named " World's Best Digital Bank" by Euromoney and the world's " Most Innovative in Digital Banking" by The Banker. In addition, DBS has been accorded the " Safest Bank in Asia" award by Global Finance for 16 consecutive years from 2009 to 2024.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region's most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Free Malaysia Today
3 hours ago
- Free Malaysia Today
Changes to 13MP weren't out of nowhere, says ministry
Prime Minister Anwar Ibrahim (centre) and other Cabinet members holding up the 13th Malaysia Plan document outside the Dewan Rakyat last week. (Bernama pic) PETALING JAYA : The changes made to the 13th Malaysia Plan following Rafizi Ramli's resignation as economy minister were not sudden, according to the government. The economy ministry said the amendments were instead part of its measures to ensure the 13MP was aligned with the Madani economy's aspirations. 'The changes and amendments made to the 13MP draft were not sudden in nature or outside of our planning. 'The preparation of the 13MP, meant for the next five years, was executed based on necessity following holistic negotiation processes involving all stakeholders,' it said in a written parliamentary reply. The ministry said 'overhauls and revisions' were made throughout the document's preparation to ensure every view and proposal received was taken into account while staying true to the government's main policies. It was replying to Ronald Kiandee (PN-Beluran), who had asked what drastic policy changes necessitated the 13MP being amended at the last minute. Kiandee, a Bersatu vice-president, was referring to the announcement on June 27 that finance minister II Amir Hamzah Azizan was given the duties of the economy portfolio and tasked with amending and overhauling the 13MP. Amir had said he received 'a lot of feedback' from other ministers which necessitated an overhaul of the 13MP. Rafizi questioned why the 13MP needed to be revamped. However, he later said he was happy that nearly all the major policy reforms he had included were retained in the tabled version of the document.
Free Malaysia Today
4 hours ago
- Free Malaysia Today
South Africa eyes new markets after US tariffs
South Africa's President Cyril Ramaphosa emphasised that safeguarding export industries is the government's primary concern. (AP pic) JOHANNESBURG : South Africa is seeking new markets in Africa and Asia as it negotiates with the United States over looming 30% trade tariffs, which could cost around 30,000 jobs, officials said Monday. Government ministers expressed frustration with the US over the tariff – among those due to take effect against several countries later this week – saying South African exports do not compete with US industry and were only a fraction of that country's total imports. The 30% tariff is the highest in sub-Saharan Africa and comes as diplomatic relations between South Africa and the US are in tatters over a range of domestic and international policies. 'Our foremost priority is protecting our export industries,' president Cyril Ramaphosa said in his weekly newsletter. 'We will continue to engage the US in an attempt to preserve market access for our products. We must also accelerate the diversification of our export markets, particularly by deepening intra-African trade,' he said. The US is South Africa's second-largest trading partner by country after China. The tariffs will in particular hit South Africa's agriculture, automotive and textiles sectors, officials said, although 35% of exports are exempted, including copper, pharmaceuticals, semiconductors, lumber articles and certain critical minerals. The impact on growth depends on various factors, including the sourcing of alternative markets, foreign minister Ronald Lamola said in a statement. He cited forecasts that the impact may shave 0.2% off growth, which was only around 0.1% in the first quarter of this year. The South African Reserve Bank last week warned that the US levy could cost 100,000 jobs, with unemployment already at more than 30%. But trade department director general Simphiwe Hamilton told reporters Monday their estimate was that approximately 30,000 jobs could be affected. South Africa 'no threat' In a bid to avert the high tariff, South Africa has offered to import US liquefied natural gas and some US agricultural products, as well as invest in its mining and metals-recycling industries. Pretoria is focused on negotiations for a new deal despite the 'very extreme provocation' on the part of the US, Lamola told reporters. The 30% tariff was 'inscrutable' considering that imports from South Africa only represented 0.25% of total US imports, the minister said. 'Moreover, South Africa poses no trade threat to the US economy or its national security,' he said, arguing the imports supported US industry and did not compete with it. An example was that South African agriculture exports were 'counter-seasonal' and so filled gaps in the US market without replacing domestic produce, he said. Pretoria's plummeting ties with Washington and failure to reach a new trade deal have been heavily criticised at home, including by some of the parties in the coalition government who have accused Ramaphosa and his team of diplomatic missteps. On top of disagreements over a range of issues, including South Africa's case accusing Israel of genocide in Gaza at the International Court of Justice, Washington in March expelled Pretoria's ambassador after he criticised Trump's Make America Great Again (MAGA) movement. In his newsletter, Ramaphosa said the government has established a support desk that will help exporters and producers explore alternative markets in the rest of Africa, Asia and the Middle East. It will also push forward with plans for a free-trade area for the African continent, he said. The US announced last week 15% tariffs on exports from several sub-Saharan countries, including the export-reliant small mountain kingdom of Lesotho, which had initially been threatened with 50% tariffs.
The Star
6 hours ago
- The Star
Google agrees to curb power use for AI data centers to ease strain on US grid when demand surges
FILE PHOTO: A logo of Google is seen on its office building in Hyderabad, India, January 29, 2024. REUTERS/Francis Mascarenhas/File Photo NEW YORK, August 4 (Reuters) -Google has signed agreements with two U.S. electric utilities to reduce its AI data center power consumption during times of surging demand on the grid, the company said on Monday, as energy-intensive AI use outpaces power supplies. Utilities in the country have been inundated with requests for electricity for Big Tech's AI data centers, with demand eclipsing total available power supplies in some areas. That power crunch has led to concerns about spiking bills for everyday homes and business and blackouts. It has also complicated the technology industry's expansion of AI, which requires massive amounts of electricity - fast. Google's agreements with Indiana Michigan Power and Tennessee Power Authority would involve scaling back power use at the technology giant's data centers when called upon by the electric utilities to free up space on the grid. They are the first formal agreements by Google in demand-response programs with utilities to temporarily curtail its machine learning workloads, a subset of artificial intelligence. "It allows large electricity loads like data centers to be interconnected more quickly, helps reduce the need to build new transmission and power plants, and helps grid operators more effectively and efficiently manage power grids," Google said in a blog post. Demand-response programs have typically been used by other energy-intensive industries like heavy manufacturing or cryptocurrency mining. In exchange, the businesses generally receive payments or reduced power bills. The programs involving AI activity in data centers is generally new, and details of the commercial arrangements between Google and the utilities were not clear. While demand-response agreements apply only to a small portion of demand on the grid, the arrangements might become more common as U.S. electricity supply tightens. (Reporting by Laila KearneyEditing by Bernadette Baum)
