Two new portals to boost police efficiency, cybercrime refunds launched
iPRAGATI
and the
Cyber Crime Refund portal
'Tera Tujhko Arpan'. In addition, the govt also launched an application to reactivate bank accounts frozen due to financial cybercrime complaints.An official govt statement said the portals were launched to improve citizen-centric services, build public trust in govt offices, and maximise the use of technology.
Citizens will now have access to online services, reducing the need for in-person visits to police stations.Under the eGujCop system, forms are required to be filled at every stage of an investigation, such as during FIR registration, conducting a panchnama, arresting the accused, and filing the chargesheet. The statement said that a new feature was added to this system, where the complainant automatically receives a system-generated SMS whenever any of these four key stages are completed.The iPRAGATI system (Investigation Progress Report through Automatically Generated Accurate and Timely Information) was tested for the past year as a pilot project and has now been rolled out across the state.Under the 'Tera Tujhko Arpan' portal, online registration and real-time status tracking ensure a fast and easy refund process, the statement said. In addition, citizens can retrieve money lost in cybercrimes without the need for an FIR, making it a convenient and accessible option for the public.According to the data provided by the state govt, in the last three years (Nov 2020 to Oct 2023), the number of people who became victims of financial cybercrimes rose more than threefold, while the amount of money swindled increased more than eightfold. However, investigating agencies could recover only 21% of the total money swindled by cyber crooks, and the victims got back just 13% of their lost money.
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