
‘Overreach': Warning after huge Macca's ruling
In a win for more than 5000 low-paid workers, the Fair Work Commission on Monday ordered 18 McDonald's franchises in South Australia to enter talks with the Shop Distributive and Allied Employees Association (SDA).
The outcome could set a precedent for similar forced negotiations across the country.
But the Australian Retailers Association (ARA) has blasted Monday's decision as 'overreach' and not true to the intent of the supported bargaining stream. McDonald's franchisees in South Australia have been forced to negotiate with a union under new laws. James Gourley / NewsWire Credit: News Corp Australia
In a statement on Wednesday, ARA said the laws were 'intended to assist sectors with clear barriers to bargaining – such as disability care or early childhood education – where there is a clear need for co-ordinated negotiation'.
The group argued the intent did 'not apply to the quick service restaurant industry' that was well-covered by 'ordinary provisions of the Fair Work Act'.
Chief executive Chris Rodwell said the Fair Work Commission's 'decision raises serious questions about the threshold for supported bargaining and whether the stream is being applied more broadly than parliament intended'.
'Small business operators in fast food and retail are already facing significant cost pressures and economic uncertainty,' Mr Rodwell said.
'This decision heightens the prospect of those struggling businesses being drawn into multi-employer negotiations without a majority of employee support is deeply concerning.'
SDA has taken a different view, saying the supported bargaining laws were 'designed to help low-paid workers – with clearly identifiable common interests – access bargaining'. McDonald's Australia chief executive Joe Chiczewski was tight-lipped on whether the fast-food giant's workers deserved a pay bump. Supplied Credit: News Corp Australia
'McDonald's is the largest fast-food chain in the country,' it said.
'Since 2020, it has only provided its workers with the minimum pay and entitlements required in the fast-food sector.
'This case was about bringing the largest and most profitable fast-food chain in the world back to the negotiating table and requiring them to give their workforce a say.'
McDonald's Australia chief executive Joe Chiczewski told NewsWire on Thursday that he was 'incredibly proud to be the largest employer of youths throughout the country'.
Though, he was tight-lipped on whether his employees deserved a pay bump.
'Look, we're aware of the decision that has occurred and we're discussing our response internally,' Mr Chiczewski said.
'But absolutely our workers deserve the best and that's why we invest in them.'

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Perth Now
6 hours ago
- Perth Now
Why McDonald's in Bali only gets one star out of five
Earlier this year, I visited a KFC restaurant in Bali to see if it was as good, or at least the same, as KFC in Australia. It was not. KFC in Bali is 'a substandard product made with cheap inputs drowning in oil,' I wrote. But what about McDonald's in Bali? The last time I tried it was in early 2020, at the height of the pandemic, at McDonald's at Kuta Beach — one of the few food outlets on the beachfront that continued to trade. Despite being nearly empty, the kitchen took about half an hour to produce my meal. When it finally arrived, the burger and fries were cold and my drink was warm. For a fast-food chain with a reputation based entirely on serving hot burgers and cold drinks quick-time, they could not possibly have screwed up more. The exterior on a warm evening. Credit: Supplied The familiar packaging. Credit: Supplied To order, customers must use a self-service kiosk, which has an option for English on the home page. The menu is quite similar to McDonald's in Australia but there are also a few significant differences catering to the Asian market. Meal deals can be ordered with sides of steamed white rice or scrambled eggs instead of fries. The breakfast menu includes Nasi Uduk, Indonesian-style steamed rice cooked in coconut milk, and Bubur Ayam, a rice congee with shredded chicken and condiments. The fried chicken has an extra-thick, extra-crispy coating composed of rice flour instead of wheat flour. The drinks menu also caters to local preferences with floats — soft drinks served with big wallops of vanilla ice-cream — iced coffee served with jelly and cream plus six kinds of iced tea, including lychee flavour. The burger. Credit: Supplied The bill came to $13.26: almost exactly the price of a Big Mac meal in Australia, which makes it significantly cheaper than Australia. But with the exception of the fries and drinks, every item on the menu is smaller than they are in Australia. McDonald's burgers in Indonesia are about 30 per cent smaller while their apple pies are tiny, about a third of the size of a McDonald's apple pie in Australia. The self-service kiosk crashed when I tried to pay with my credit card. A staff member who tried and failed to fix the problem led me to the counter so I could pay. She also cleaned and wiped down a table for us, and offered to bring the food directly to our table. It took 19 minutes for our food to arrive. Fries with that. Credit: Supplied The pandemic ended three and a half years ago but McDonald's in Bali still hasn't figured out how to serve fast food or hot food or cold drinks to its customers. It gets one star out of five, and that's only because of the staff. Despite working for minimum wage — about $300 a month in Bali — they were professional, punctual, courteous and kind.

ABC News
12 hours ago
- ABC News
Underpaid regional supermarket workers to receive $5.5m after court settlement
More than 500 current and former supermarket workers across regional South Australia will receive $5.5 million in back pay, after securing what their union describes as "one of the biggest retail underpayment settlements" in the state's history. Tahlia Troeth, who was underpaid by Eudunda Farmers Limited (EFL) while she was employed for five years at its Kingston South East Foodland store, said the settlement was a "huge validation" for workers. "It's just so disappointing that they (EFL) thought it was OK to treat the community that they employ like this," she said. "[It was a] huge validation when it came through that they finally agreed that yes, this wasn't OK." The Shop, Distributive and Allied Employees' Association (SDA) said the settlement with EFL and its subsidiaries involved more than 500 current and former workers employed across 23 regional supermarkets. The majority of the supermarkets were part of the Foodland chain, but not all Foodland stores in South Australia have been accused of underpaying workers. According to the union, on average, each worker will receive almost $11,000 in back pay. One worker is set to receive more than $145,000. "It's one of the biggest retail underpayment settlements ever achieved in South Australian history," SDA South Australian secretary, Josh Peak, said. "Workers deserve to be paid properly to start with and we weren't prepared to settle for an amount that was less than what we thought workers were owed." The underpayment case was first brought to the Federal Court in 2021. At the time, 64 current and former EFL employees said they had been underpaid or misclassified, and were seeking $1 million in back pay. Mr Peak said the total owed to employees increased to about $5.5 million, as more workers joined the case. The union argued EFL misclassified workers, incorrectly paid overtime and allowances, and breached minimum shift rules over a six-year period. "The primary underpayment that we first uncovered related to misclassification, so workers being paid in many cases level one in the retail award when, in fact, they should have been paid level three, four or five," Mr Peak said. "For some workers, that represented up $5 an hour that they were being paid below the legal minimum. "It also went to the mis-payment [sic] of a range of allowances [such as] not being paid cold work allowances, not being paid the uniform allowance, or uniforms weren't being provided to them as they should be under the award." A joint statement issued by the SDA and EFL states that after the case was brought to court, EFL reviewed workers' classification levels and increased their pay to comply with award requirements. "Workers represented by the SDA will receive $5.5 million on top of previous back pay and ongoing pay increases to comply with the award, subject to individual workers' documents being finalised," the statement said. Ms Troeth, who over her five-year career at Foodland rose to the position of assistant manager at the Kingston SE store, said she was paid a level three wage, when she should have been paid a level five wage. "There was a big issue with misclassification of workers," she said. "We also had to pay for our own uniforms, which, when uniforms are compulsory, we're not supposed to pay for them." The former worker, who left Foodland in 2022, said the underpayment of workers was "disappointing" for the entire Kingston SE community. "Being from a really small country town [like] Kingston SE, the Foodland is such a huge part of the town," she said. "Most of my friends and my peers, we all worked there because it was the only place to get a job after school that you could do for a couple of hours and earn some pocket money. "Once I was made aware of the Fair Work website and how to check my rate through the SDA union, I was just shocked at how many things I wasn't being paid for." Mr Peak said the underpayment of workers impacted regional communities' broader economies. "Seeing that money going back into regional communities, back into workers' pockets is significant," he said. "We have to wonder, what family holidays were missed out on, what was sacrificed because workers weren't getting their legal minimum to start with?" In a statement, Foodland Supermarkets CEO Franklin Dos Santos said EFL "regrets any inconvenience caused". He said upskilling and supporting employees was a "priority" for EFL. "As such, various roles within the business are supported by different wage classifications and award entitlements," he said. "As with any business operation, mistakes and pay discrepancies can occur, as rightly identified in 2021 by the SDA." Mr Dos Santos said EFL was working with its employees and the SDA to ensure that "past payment discrepancies are rectified as a priority". "This process is now underway and will finalise within several weeks," he said. "EFL will continue to engage and inform employees throughout. "EFL continues to review and update all policies and procedures to ensure they are robust, consistent, and adhere to best practice standards."


West Australian
a day ago
- West Australian
What is McDonald's like in Bali?
Earlier this year, I visited a KFC restaurant in Bali to see if it was as good, or at least the same, as KFC in Australia. It was not. KFC in Bali is 'a substandard product made with cheap inputs drowning in oil,' I wrote. But what about McDonald's in Bali? The last time I tried it was in early 2020, at the height of the pandemic, at McDonald's at Kuta Beach — one of the few food outlets on the beachfront that continued to trade. Despite being nearly empty, the kitchen took about half an hour to produce my meal. When it finally arrived, the burger and fries were cold and my drink was warm. For a fast-food chain with a reputation based entirely on serving hot burgers and cold drinks quick-time, they could not possibly have screwed up more. To order, customers must use a self-service kiosk, which has an option for English on the home page. The menu is quite similar to McDonald's in Australia but there are also a few significant differences catering to the Asian market. Meal deals can be ordered with sides of steamed white rice or scrambled eggs instead of fries. The breakfast menu includes Nasi Uduk, Indonesian-style steamed rice cooked in coconut milk, and Bubur Ayam, a rice congee with shredded chicken and condiments. The fried chicken has an extra-thick, extra-crispy coating composed of rice flour instead of wheat flour. The drinks menu also caters to local preferences with floats — soft drinks served with big wallops of vanilla ice-cream — iced coffee served with jelly and cream plus six kinds of iced tea, including lychee flavour. The bill came to $13.26: almost exactly the price of a Big Mac meal in Australia, which makes it significantly cheaper than Australia. But with the exception of the fries and drinks, every item on the menu is smaller than they are in Australia. McDonald's burgers in Indonesia are about 30 per cent smaller while their apple pies are tiny, about a third of the size of a McDonald's apple pie in Australia. The self-service kiosk crashed when I tried to pay with my credit card. A staff member who tried and failed to fix the problem led me to the counter so I could pay. She also cleaned and wiped down a table for us, and offered to bring the food directly to our table. It took 19 minutes for our food to arrive. The first thing that struck me was the poor presentation of the Korean soy garlic wings, which were bleeding sauce into a cardboard tray and looked extremely oily. They were served lukewarm but tasted alright. My Big Mac was also lukewarm yet tasted exactly the same as a Big Mac in Australia. The fries were nearly cold and had no taste at all. The apple pie was the only item served hot and was delicious. My bottled water had not been refrigerated, and was also lukewarm. I had to walk to the counter to ask for a cold one. The pandemic ended three and a half years ago but McDonald's in Bali still hasn't figured out how to serve fast food or hot food or cold drinks to its customers. It gets one star out of five, and that's only because of the staff. Despite working for minimum wage — about $300 a month in Bali — they were professional, punctual, courteous and kind.