Why is Microsoft pulling out of Pakistan after 25 years: Reports

Time of India

a day ago

(Image via Getty Images)
Microsoft has made the decision to shut down operations in Pakistan. It would end the 25-year-old presence of the company in Pakistan. The move comes as a surprise to Pakistan's local IT sector, where Microsoft, the tech giant played a key role in digital transformation.
While no official statement has been released yet, industry experts are pointing to economic challenges and the shifting business strategies as possible reasons for the exit. Let us deep dive into these reasons.
Why is Microsoft leaving Pakistan?
Microsoft's exit follows some growing difficulties within Pakistan's business environment. The company that entered its market in 2000 kept its focus on the primary sale of office products and Azure, but had no engineering teams locally.
As per reports, with just five local employees affected, the decision seems to be a part of a broad restructuring— Microsoft recently cut down 9,000 global jobs.
Jawwad Rehman, a former Microsoft Executive, even hinted at some operational challenges through his LinkedIn post. He emphasized the struggles faced by Pakistani businesses. The economic instability of the country, including currency devaluation and the declining foreign investment, further and quite likely influenced this move.
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Microsoft would now be serving the company's Pakistani clients via regional offices and resellers.
How does Microsoft's exit impact the Pakistani tech sector?
The departure of Microsoft adds to concerns over Pakistan's ability to retain multinational companies. Over 55 startups shut down or have pivoted since 2021. Tech funding, too, dropped by 88% between 2022 and 2024. There's poor internet infrastructure, frequent power outages, and even a worsening business climate, which further pushed 1000s of tech professionals to seek better opportunities abroad.
Despite it all, some companies, including Google, are investing in Pakistan. They have reportedly pledged $10.5 million for education and local Chromebook production. Such a contrast here highlights differing corporate strategies, with some of the firsts considering it as potential, while others are retreating. As for Pakistan, retaining tech players will now be crucial to stabilizing the struggling digital economy.
What is next for Pakistan's IT industry?
The Pakistani government plans to offer IT certifications from Google and Microsoft to 500,000 youth, even when Microsoft has scaled back. The experts warn that without addressing some core issues here, like policy stability and those infrastructural gaps, more issues can follow. Even widening gaps, with India, where Microsoft does have strong operations, underscore the urgency for reforms.
As of now, Pakistani businesses that are reliant on Microsoft products will not face any disruptions as services will continue via partners. But the exit of Microsoft serves as a wake-up call for the policymakers to revive investor confidence before any more damage is done.
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