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This Is the No. 1 Hotel in Tokyo—and It Has 'Tremendous Hospitality,' Imperial Palace Views, and 11 Restaurants
Expansive museums, peaceful parks, a robust subway system, and a world-famous culinary scene: Tokyo truly has it all. But although there's much to see and do during the day, one of the most essential elements of any Tokyo getaway is having a cozy place to sleep at night—and it doesn't hurt if that place just happens to be very luxurious and well-appointed.
When it comes to Tokyo hotels, Travel + Leisure readers seem to love the classics, but one unique property rose above the rest. Every year for our World's Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe—to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Nearly 180,000 T+L readers completed the 2025 survey. A total of more than 657,000 votes were cast across over 8,700 properties (hotels, cities, cruise lines, etc.). Hotels were classified as either resort hotel, city hotel, inn, or safari lodge based on their location and amenities, and they were specifically rated on the criteria below: Rooms/facilities Location Service Food Value For each characteristic, respondents could choose a rating of excellent, above average, average, below average, or poor. The final scores are averages of these responses.
The main lobby at the Palace Hotel Tokyo.
Readers seemed to favor older hotels in this year's rankings. The Hilton Tokyo (No. 5) opened in the 1960s, while the runner-up, Park Hyatt Tokyo, which famously served as the main setting for the 2003 Sofia Coppola film 'Lost in Translation,' debuted in the '90s. Park Hyatt Tokyo (No. 2) is in the midst of a 17-month renovation, coinciding with the hotel's 30th anniversary. The refresh will touch all parts of the property, including the guest accommodations. Additionally, the New York Grill & Bar (where Bill Murray meets Scarlett Johansson in the movie) will be restored to its original design. If all goes well, the hotel is set to reopen in October 2025.
But there was one hotel on the list that opened more recently: The Four Seasons Otemachi (No. 3) debuted in 2020. One reader described it as 'the perfect hotel,' while another said it was an 'amazing, welcoming place' with 'gorgeous rooms' and 'impeccable service.'
Palace Hotel Tokyo Panoramic city views from inside the Premier Suite at the Palace Hotel Tokyo.
This year's winner is just mere steps from Tokyo's Imperial Palace, and is conveniently tucked away in the heart of the city.
'I've stayed at the Palace Hotel several times and am always amazed by their genuine Japanese service,' one reader wrote. 'The location is, of course, great, with views of the Imperial Palace. But I think the staff always made a big difference.'
The hotel's superlative service came up again and again with readers, who often noted the staff's 'tremendous hospitality.' Another major draw here is the food and beverage offerings: there are 11 restaurants and bars at this 284-room property, including everything from French fine dining at the Michelin-starred Esterre to the six-seat tempura bar, Tatsumi. And if you're in the mood for Shanghainese and Cantonese cuisine, you can head to Amber Palace (which also has a Michelin star).'You cannot get much better in Tokyo than this classic property,' one reader wrote.
You cannot get much better in Tokyo than this classic property.
— T+L Reader
1. Palace Hotel Tokyo
Reader Score: 97.66
2. Park Hyatt Tokyo
Reader Score: 95.73
3. Four Seasons Otemachi
Reader Score: 95.25
4. Conrad Tokyo
Reader Score: 92.25
5. Hilton Tokyo Reader Score: 88.24
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