IT, SaaS switch on contingency plans to ensure biz continuity
#Operation Sindoor
India responds to Pak's ceasefire violation; All that happened
India-Pakistan ceasefire reactions: Who said what
Punjab's hopes for normalcy dimmed by fresh violations
This follows unease among certain clients over the unfolding geopolitical events in the subcontinent. It is more evident in companies such as HCLTech, TechM,
Infosys
, and consultancy firms EY, Deloitte, etc which have offices around or closer to border areas like Jaipur, Chandigarh, Ahmedabad and the National Capital Region (NCR).
The business continuity plan or BCP often includes critical data backups in multiple locations, including international sites to prevent data loss in case of local disruptions, alternate work sites, redistribution of workloads and offshore or nearshore backup locations.
ETtech
"Major Indian IT and consulting firms such as Deloitte, KPMG, EY, HCLTech,
Tech Mahindra
, TCS, and
Wipro
have activated business continuity and crisis management protocols like work from home, command centre, mock drills, etc in response to the escalating India-Pakistan conflict," said Gaurav Vasu, founder and CEO at data intelligence platform UnearthInsight.
He said the prevailing tensions could cause a slowdown in client visits to India, with some clients postponing or cancelling trips.
Discover the stories of your interest
Blockchain
5 Stories
Cyber-safety
7 Stories
Fintech
9 Stories
E-comm
9 Stories
ML
8 Stories
Edtech
6 Stories
Tata Consultancy Services
, Infosys, Wipro, HCLTech, Tech Mahindra,
LTIMindtree
and
Persistent Systems
did not reply to ET's queries while
Coforge
declined to comment. Enterprise software firms also activated business continuity plans to extend critical support. This includes travel restrictions, hot lines for employees staying closer to conflict regions, and support systems in the US and Europe during emergency situations.
Monish Darda, chief technology officer, Icertis, said the company has employees across India and some in Jammu & Kashmir, and is taking steps to ensure employee safety while continuing operations for customers. "Our escalation and crisis management teams are closely monitoring the situation. We also have travel restrictions for employees outside essential travel, and have advised people to leave the country when they are travelling from outside India."
In addition, Darda said Icertis has a global team across the US and Europe with backup protocols in place. "If something happens, senior executives can take the call directly if needed to help support customers," he said. The firm also has communicated with customers to align with their business continuity plans.
However, founders ET spoke to said unlike Covid-19, customers have not raised any concerns yet. A Mumbai-based founder, on the condition of anonymity, said there is no panic yet among customers or the founder community.
"In many ways, the pandemic has prepared people for remote work," one of the executives said.
If the border tensions escalate further, it could lead to internet outage and impact operations, executives said, adding they are working to minimise any potential impact for customers.
In the case of IT firms, some global clients, especially in BFSI, retail, healthcare, and telecom, are seeking reassurances, but no large-scale panic has been reported yet, a US-based analyst said.
Business sentiment is cautious, with concerns about travel, investment decisions, and potential delays in technology spending if the situation escalates or becomes prolonged. Some experts said the legal requirements for BCP/ DR (business continuity and disaster recovery) clauses are not yet activated but under review.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
India.com
a few seconds ago
- India.com
PM Modi, HM Shah Meet President Murmu At Rashtrapati Bhavan
Prime Minister Narendra Modi and Home Minister Amit Shah on Sunday separately called on President Droupadi Murmu at the Rashtrapati Bhavan here. The meetings came just a day before the ongoing Monsoon Session of the Parliament resumes on Monday. Taking to X, the Rashtrapati Bhavan posted: "Prime Minister Shri @narendramodi called on President Droupadi Murmu at Rashtrapati Bhavan." It shared pictures of PM Modi and President Murmu. Another post read: "Union Minister for Home Affairs and Cooperation, Shri Amit Shah called on President Droupadi Murmu at Rashtrapati Bhavan." Details related to either of the meetings were not immediately available. The meetings came against the backdrop of heated exchanges witnessed in the Parliament over the Special Intensive Revision process in Bihar ahead of the Assembly elections in the eastern state. PM Modi met President Murmu just a day after he said that the welfare of farmers, small industries, and youth remains the government's 'top priority' as the country stays on track to become the world's third-largest economy, even as US President Donald Trump announced that 25 per cent tariffs would be imposed on India from August 7. PM Modi reaffirmed the resilience of the Indian economy amid turbulence triggered by US tariff hikes, saying that the country must remain vigilant about its economic interests and adopt 'swadeshi' products. 'There is an atmosphere of global instability. All countries are focusing on their individual interests. India is going to become the third biggest economy in the world, and this is why India will have to stay alert as far as its economic interests are concerned,' the Prime Minister said during a rally in Varanasi on Saturday. Earlier this week, Trump announced 25 per cent reciprocal tariffs on Indian goods. He said India would also face an additional tariff penalty for buying Russian oil. The Parliament has seen little business since the Monsoon Session commenced on July 21.
Economic Times
a few seconds ago
- Economic Times
Hardeep Singh Puri & Fadnavis counter Rahul Gandhi's ‘dead economy' claim with IMF data
Union Minister Hardeep Puri and Maharashtra Chief Minister Devendra Fadnavis on Sunday said the India's economy is "strong, steady, resilient" and its growth story continues. These statements come after Congress leader Rahul Gandhi in a X post on Thursday echoed US President Donald Trump's view that the Indian economy was "dead", and targeted Prime Minister Narendra Modi. The Maharashtra Chief Minister attached the latest IMF World Economic Outlook report, wherein it projected India's growth in 2025 and 2026 at 6.4 per cent -- the highest among the fastest major IMF report pegged the US's growth at 1.9 per cent and 2.0 per cent, respectively. For China, the rates were pegged at 4.8 per cent and 4.2 per cent, respectively. — HardeepSPuri (@HardeepSPuri) Fadnavis attributed this projected economic growth to the "visionary leadership" of Prime Minister Narendra Modi. "Under the visionary leadership of Hon PM Narendra Modi Ji, India continues its steady and resilient economic growth, earning global recognition among emerging market and developing economies," he wrote on X. "These projections place India among the top emerging market and developing economies with consistent performance over the years," he added, referring to the latest IMF projections. "This is the result of focused governance, structural reforms and unwavering commitment to a Viksit Bharat." On similar lines, attaching the same IMF report, Union Minister Hardeep Puri also lauded the country's growth journey. "India is at the forefront of the global economy! Despite uncertainties prevailing worldwide, India will remain the fastest-growing economy. These figures are a strong response to those who lack faith in India's capabilities. This pace indicates that India will soon further strengthen its position among the world's leading economic powers," Minister Puri wrote on X, in Chief Minister Himanta Biswa Sarma had also earlier this week shared the same IMF report to affirm that India's economy was set to "grow as a robust economy and is poised to be the fastest growing emerging market in 2025 and 2026 as well."In September 2022, India had surpassed the UK to become the fifth-largest economy in the has made quite a turnaround, climbing the ladder of economic growth. This can be gauged from the fact that it was ranked 11th in 2013-14, and India has now positioned itself to become the fourth-largest economy 2013, India was placed in the league of 'Fragile 5' economies. The term 'Fragile 5' was coined by a Morgan Stanley analyst and refers to a set of five emerging countries, including India, whose economies were not doing well. The other four countries were Brazil, Indonesia, South Africa, and realise the vision of 'Viksit Bharat' or a developed nation dream by 2047, India will need to achieve a growth rate of around 8 per cent at constant prices, on average, for about a decade or two, the Economic Survey document for 2024-25 tabled on January 31 expected lines, the Indian economy grew by 6.5 per cent in real terms in the recently concluded financial year 2024-25. In 2023-24, India's GDP grew by an impressive 9.2 per cent, continuing to be the fastest-growing major to official data, the economy grew 8.7 per cent and 7.2 per cent, respectively, in 2021-22 and 2022-23. (With agency inputs)
Mint
a few seconds ago
- Mint
India dismisses Fake News claiming govt reviewing list of US goods exempted from tariffs
The Ministry of External Affairs (MEA) fact-checking handle on Sunday dismissed a fake news which claimed that the Indian government is currently reviewing a list of US-made products exempted from the tariffs after US President Donald Trump announced 25 per cent tariffs plus a penalty on domestic exports to America from August 1. An X handle named 'China in English' claimed 'The Indian government begins reviewing the list of U.S. products exempted from tariffs… and declares: No privilege without mutual respect' However, MEA FactCheck, the official social media handle of the fact-checking arm of the Ministry of External Affairs on the social media platform X, said, "This is FAKE News!.' MEA FactCheck on Sunday, 3 August 2025, refuted the post on U.S. products exempted from tariffs on the social media platform X. The fact-checking account also debunked another 'fake news' report floating around social media in order to prevent the spread of further disinformation amongst the people through the platforms. MEA FactCheck also refuted the claim that the government is 'considering suspending or reviewing certain bilateral agreements with the United States if hostile economic policies continue.' 'Fake News Alert! This is FAKE News. No such statement made,' according to the post from MEA on Sunday, highlighting that no such statement was made by the Indian government. Last week, US President Donald Trump imposed 25% tariff on all imports from India along with some additional undisclosed penalties. Trump cited the Asian nation's high tariff rates and its relationship with Russia as being the 'vast majority' buyer of military equipment and crude oil. Later, Trump called out both India and Russia as 'dead economies' amid the ongoing trade talks with India. In a suo motu statement in both the houses of Parliament, Commerce and Industry Minister Piyush Goyal said said, the government is examining the implications of these tariffs and is engaged with all stakeholders including exporters and industry for taking feedback of their assessment of the situation. "The government attaches the utmost importance to protecting and promoting the welfare of our farmers, workers, entrepreneurs, exporters, MSMEs and all sections of industry. We will take all necessary steps to secure and advance our national interest," he said. The commerce minister also said that in just over a decade, India has rapidly transformed from being one of the fragile five to the fastest growing major economy in the world and it is also widely expected that India will become the third largest economy in a few years.
